Blog Archive 2015

Post date: January 22, 2015 - 3:12pm

The Consumer Financial Protection Bureau has to make an important decision soon about arbitration clauses. Forced arbitration clauses (or “mandatory pre-dispute arbitration clauses” as they are sometimes called) appear in many standard consumer contracts. If you have a Paypal account...

Post date: August 5, 2015 - 2:40pm

How often do you evaluate your client intake forms to ensure that they are as effective as possible? Guest blogger and NACA member Scott Owens shares his tips on how to best structure your intake forms to ensure that you collect all relevant information and avoid potential problems with TCPA cases. 

Post date: October 7, 2015 - 3:57pm

A consumer can hardly hope to purchase a financial product or service without being subject to fine-print terms that require them to surrender their right to go to court and privately arbitrate any dispute that might come up between them and lenders or other financial institutions. But the CFPB...

Post date: October 8, 2015 - 2:45pm

Oct. 8 - Yesterday, the Consumer Financial Protection Bureau held a field hearing in Denver to discuss its proposal to...

Post date: December 21, 2015 - 12:42pm

In 2015, Banks Banded Together in Class Actions While Attempting to Bar Customers From Doing The Same

Today, Congress passed a $1.8 trillion spending package to fund the U.S. government. The legislation is not perfect, but it’s worth noting happily that many proposed anti-...