Navigating Consumer Protection Issues in Auto Buying - SOLD OUT

February 23, 2017 2:00 p.m. ET–3:00 p.m. ET
Filed under: 
| Skill areas: 
Spotting and Investigating the Legal Issue
Strategy: Structuring and Plotting the Case

Registration Information

The webinar is sold out.  The webinar will be made available in the Training Library within a few days of the webinar.

Have you ever had a client who was taken for a ride and lost significant money when buying a new or used car?  In this webinar, staff from the Federal Trade Commission (FTC) will discuss some of the current consumer protection issues around one of the most expensive consumer purchases.  Presenters will describe various deceptive and unfair acts and practices consumers may face when reviewing auto advertising, considering after-market or add-on products such as extended warranties or service contracts, and financing their vehicles.  Participants will also learn about recent FTC law enforcement actions and initiatives involving these deceptive and unfair practices.

What You Will Learn

Participants will learn about a variety of scams and deceptive practices that may be affecting your clients.  The webinar will highlight several areas:
•    Misleading automobile advertising 
•    Deceptive and unfair acts and practices in the sale of add-on products or services
•    Deceptive and unfair financing tactics, often known as yo-yo financing
•    Law enforcement actions filed by the FTC combating these practices
•    Other FTC initiatives and consumer resources on these topics


Thomas Widor, Attorney, Division of Financial Practices, Bureau of Consumer Protection, Federal Trade Commission
Rebecca Unruh, Attorney, Division of Financial Practices, Bureau of Consumer Protection, Federal Trade Commission
Patti Poss, Attorney, Division of Marketing Practices, Bureau of Consumer Protection, Federal Trade Commission

CLE Credit

Interested in receiving CLE credit for this webinar? NACA webinars have been CLE approved in a number of states. While NACA does not seek CLE approval for each webinar in each individual state, individual attorneys can generally apply for and receive CLE credit in their own respective states. For more information and a comprehensive guide to the process of applying for CLE approval as an individual attorney, email Rebecca Smolar at

Refund Policy

Please note that there are no refunds for webinars since participants can view the presentation after it has taken place. If your registration was submitted less than two hours prior to the event, it is not guaranteed that you will receive access to participate in the live presentation. However, you will receive access to the recorded webinar in the coming days.

Why You Should Register Even If You Can’t Attend the Live Webinar

For each webinar you register for, regardless of whether you attend live, you will automatically receive an email inviting you to view a recording of the webinar and also containing attachments of the Power Point presentation and any other supplemental materials within two business days of the live webinar. This way, if you have a time conflict, you will be able to listen to the webinar and study the course materials at your convenience. If you have any questions, please contact Rebecca Smolar, Manager of Education, at