Student Loan Debt Relief Scams and Other Updates from the FTC

January 31, 2018, 2:00 p.m.–3:00 p.m. ET
Filed under: 
| Skill areas: 
Spotting and Investigating the Legal Issue
Strategy: Structuring and Plotting the Case

Registration Information

Members and Nonmembers: Free*

*Nonmembers must contact to verify their account first. 

Join us to hear about some of the scams and consumer issues that the Federal Trade Commission (FTC) has been seeing with student loan debt relief. FTC staff will discuss several recent cases brought against student loan debt relief operations that the FTC alleged violated the law with their deceptive practices.  

Presenters will share free education resources available for people dealing with student loan debt, as well as other materials for students. This session will be a great introduction for those new to student loan debt relief programs and a good update for those who may be more knowledgeable, but are interested in the FTC’s work in this area.

What You Will Learn 

•    What the current problematic practices seen by the FTC in some student debt relief programs 
•    How to take advantage of resources for people dealing with student loan debt issues


Michelle Grajales, Attorney, Division of Financial Practices, FTC Bureau of Consumer Protection

Ari Lazarus, Consumer Education Specialist, Division of Consumer and Business Education, FTC Bureau of Consumer Protection

Patti Poss, Attorney, Division of Marketing Practices, FTC Bureau of Consumer Protection

CLE Credit

Are you interested in receiving CLE credit for this webinar? NACA does not seek CLE approval for each webinar in each individual state.  Individual attorneys can generally apply for, and receive CLE credit, in their respective states. Please note that NACA is now a State Bar of California MCLE Provider and this webinar is considered pre-approved for CLE credits for lawyers practicing in California. NACA will provide, upon request, certificates of attendance to be used in state bar applications and for records required by California attorneys. Email to request a certificate of attendance. 

Refund Policy

Please note that there are no refunds for webinars since participants can view the presentation after it has taken place. If your registration was submitted less than two hours prior to the event, it is not guaranteed that you will receive access to participate in the live presentation. However, you will receive access to the recorded webinar in the coming days.

Why You Should Register Even If You Can’t Attend the Live Webinar

For each webinar you register for, regardless of whether you attend live, you will automatically receive an email inviting you to view a recording of the webinar and also containing attachments of the Power Point presentation and any other supplemental materials within two business days of the live webinar. This way, if you have a time conflict, you will be able to listen to the webinar and study the course materials at your convenience. If you have any questions, please contact Rebecca Smolar, Manager of Education, at