NACA, Groups Urge Credit Reporting Companies to Provide Credit Reports in Affected Consumers' Languages

Publish Date: 
October 6, 2016
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In the aftermath of Wells Fargo's fraudulent conduct that led to newly opened credit and bank accounts without customers' permission, NACA joined other consumer, civil rights, and advocacy groups to urge credit reporrting companies to provide free annual reports to the affected consumers in the language in which they are proficient. According to media reports and other sources, many of the consumers affected by the Wells Fargo scandal are immigrants and limited English proficient (LEP). They need the ability to access and review credit/specialty reports in the language in which they are proficient.