Client Management

Consumer Rights in the Trump Administration

The 2016 elections and the new Presidential Administration will bring significant changes to consumer protection and consumer protection advocacy. During the campaign, President-Elect Trump spoke, among other things, about economic populism and addressing the needs of millions who may feel ignored by government. Yet recent moves by the Administration since the elections indicate that corporate and industry influences may lead to harmful changes in our laws that weaken consumer protection and civil liberties, including civil and economic justice for American consumers. 

Turning Debt Defense Cases into a Consumer Practice

As advocates representing consumer collection defendants, we have all heard about how to use the FDCPA to turn the tables on debt buyers. But do you know how to turn the tables on other types of collection plaintiffs using other weapons in the consumer arsenal? An auto loan deficiency case, for example, can present a variety of potentially lucrative counterclaims for a consumer defendant. 

How to Start/Maintain a Consumer Practice within a Legal Services Agency

According to the Legal Services Corporation (LSC), consumer issues account for eleven percent of all complaints in LSC-funded programs. Yet, the numbers of low income and economically vulnerable individuals impacted by debt collection, bankruptcy and other consumer problems are quite significant. For example, one in seven adults in the U.S. is being pursued by debt collectors, according to the Federal Reserve Bank of New York. Furthermore, recent studies show that Legal Aid offices often turn away nearly 50 percent of all individuals seeking legal remedies.

A Beginner’s Guide to FDCPA Cases

The Fair Debt Collection Practices Act (FDCPA) is one of the most consumer-friendly statutes out there. And, with about one in seven consumers in the U.S. currently subject to collection by third party debt collectors, the potential harvest of FDCPA claims is plentiful. Learn the basics of the FDCPA so that you can spot potential claims and help consumers.

Enhancing Your Practice: Lemon Law Webinar


Scott R. Kaufman has been licensed by the CA Bar since November of 1997, representing individuals in their disputes with businesses since 2003. He’s worked on well over 1,000 cases and achieved a positive outcome for the client in virtually all of them. Mr. Kaufman is a former member of the Southern California advanced litigation chapter of the “Inn of Court.” Pursuant to that membership he’s organized and taught multiple California certified Mandatory Continuing Legal Education classes.

How to Build Your Practice One Hour at a Time

If you could get paid for all the time you give away, wouldn’t you? As consumer lawyers, we often feel we have to give our time generously because our clients and potential clients are usually in terrible financial straits; but not every consumer in need of assistance is a pro bono case. This webinar will show you how to capture the income you are giving away every day from people you talk to who you’d like to help, but don’t think you can because their case isn’t “ripe,” or because they say they can’t afford to pay for your help.

NACA Tax Initiative

Benjamin Franklin quipped that “nothing can be certain, except death and taxes.” It is surprising, however, that your clients are taxed on the attorney’s fees that you earn while representing them. This webinar will explain why this is the case by looking at attorney’s fees through the lens of tax law.


Subscribe to RSS - Client Management