Client Management

Legal Services Package

Webinars

  • Consumer Defense Clinics: Building a Courthouse Clinic from the Ground Up
  • How to Start/Maintain a Consumer Practice within a Legal Services Agency

Why These Videos Are Helpful

Do you want to hear about best practices for running a consumer unit in a legal services firm?

Mortgage 101

Webinars

  • Practice Tips for Litigating Regulation X Cases
  • Strategies for Deposing Corporate Fact Witnesses
  • Loan Servicer Accounting Issues with Loan Modifications
  • Alleging Affirmative Consumer Claims in Housing Cases

Why These Videos Are Helpful

Are you interested in jumpstarting your mortgage practice? Do you want to learn the nuts and bolts of setting up a mortgage practice? Are you interested in finding affirmative claims that could save your clients' homes?

Telephone Consumer Protection Act (TCPA) 101

Webinars

  • Gathering, Preserving, and Leveraging Evidence in FDCPA and TCPA Cases
  • Spokeo Did Not Hang up on TCPA Federal Jurisdiction
  • Litigating Individual and Class Actions under the TCPA: From Advertisement to Settlement
  • Maximizing Value of TCPA cases

Why These Videos Are Helpful

Are you interested in litigating TCPA claims? Do you want to learn how to set up your practice, find clients, develop an effective discovery strategy, and maximize your claims at settlement negotiations and at trial?

Developing a Consumer Law Practice

Webinars

  • How Consumer Law Specialties Choose You
  • How to set up a Successful Mortgage Practice
  • Building your FDCPA Practice Using your Current Stock of Consumer Debt Work
  • How to set up a Successful FCRA Practice

Why These Videos Are Helpful

Are you considering starting your own consumer law firm or have you just recently started your firm? Are you thinking about transitioning into another sub-specialty of consumer protection law?

Consumer Defense Clinics: Building a Courthouse Clinic from the Ground Up

More than two-thirds of litigants in civil debt collection cases in the U.S. go through the court process unrepresented. As a result, many unrepresented consumers do not know how to defend themselves and often receive judgments for debts that have viable defenses or counter-claims. The key to addressing this problem is collaboration between pro bono providers, the judiciary, and private consumer attorneys.

The Riches of Storytelling for Consumer Lawyers

Nothing attracts a juror’s attention or ignites our passions like a good story. As consumer rights lawyers, our clients bring us amazing stories of dishonesty, deception, and injustice. It is our job to ensure that our clients’ stories are told in the most compelling and powerful manner possible. Learn the techniques and secrets of the storytelling craft and how their application can bring larger recoveries to our clients and more business and income to our practices.

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