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DTSTART;TZID=America/New_York:20260729T140000
DTEND;TZID=America/New_York:20260729T150000
DTSTAMP:20260717T145310Z
CREATED:20260716T135759Z
LAST-MODIFIED:20260717T145310Z
UID:30889-1785333600-1785337200@www.consumeradvocates.org
SUMMARY:Bankruptcy and the FCRA: Identifying Post-Discharge Claims
DESCRIPTION:
URL:https://www.consumeradvocates.org/events/upcoming/bankruptcy-and-the-fcra-identifying-post-discharge-claims/
CATEGORIES:Upcoming
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260722T140000
DTEND;TZID=America/New_York:20260722T150000
DTSTAMP:20260616T111208Z
CREATED:20260615T140852Z
LAST-MODIFIED:20260616T111208Z
UID:30448-1784728800-1784732400@www.consumeradvocates.org
SUMMARY:The ABCs of Solar Fraud: Getting Started on Solar Fraud Cases
DESCRIPTION:Solar fraud cases present unique challenges that require attorneys to understand both consumer protection law and the fundamentals of the residential solar industry. This webinar will provide the foundation you need to evaluate potential solar fraud cases\, conduct effective intake\, identify potential claims\, and avoid common pitfalls when representing consumers. \nJoin experienced solar fraud litigator Rob Treinen as he shares practical lessons from ten years of litigating solar fraud cases\, including how to determine what makes a strong case\, what issues to look for during intake\, and which legal claims may apply. Solar industry expert Taylor Selby will provide critical insight into how solar systems work\, how the industry is structured\, and the technical issues attorneys need to understand when investigating and litigating these cases. \n\nWhat You Will Learn: \n\nHow to identify key factors that make a strong solar fraud case and recognize common pitfalls in evaluating potential claims.\nHow to conduct a more effective solar fraud intake by gathering the information needed to assess liability and damages.\nWhat are basic solar system concepts and industry practices that are critical to investigating and litigating solar fraud cases.\n\n\n\n\n\nSpeakers \nMr. Taylor Selby has been a solar industry professional for over 16 years.  He has been retained as an expert witness in over 70 cases in more than ten states.  Mr. Selby has sold over 1\,000 solar electric systems and overseen more than 6\,000 residential solar electric systems installed on homes.  He has consulted and trained dozens of solar companies throughout the U.S.  He has a master’s degree in Environment and Community from Antioch University\, a bachelor’s degree in Computer Science Information Systems\, and is Board Certified by the North American Board of Certified Energy Practitioners (NABCEP) in PV Technical Sales.  Taylor Selby has taught college-level Solar Design classes and earned the following DocuSign University credentials: eSignature Administration Pro\, Agreement Preparation Pro\, and Sender Pro.  \nRob Treinen is a father\, husband and consumer protection attorney.  He started in consumer protection right out of law school\, in 1999.  His first job was working at Legal Aid in Gallup.  For the past 15 years\, Rob has continued helping New Mexicans get justice against unscrupulous corporations via his one attorney shop\, Treinen Law Office. Solar fraud cases are his newest passion\, making up about half of his cases for the past few years.  When he can sneak away\, Rob loves travelling with his family. \n\nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account. \nClick here to access the webinar.
URL:https://www.consumeradvocates.org/events/online-training-courses/the-abcs-of-solar-fraud-getting-started-on-solar-fraud-cases/
CATEGORIES:Online Training Courses,Upcoming
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260708T130000
DTEND;TZID=America/New_York:20260708T150000
DTSTAMP:20260709T141932Z
CREATED:20260618T172911Z
LAST-MODIFIED:20260709T141932Z
UID:30483-1783515600-1783522800@www.consumeradvocates.org
SUMMARY:Issue Spotting Common Auto Claims
DESCRIPTION:Besides purchasing a home\, buying a car is the biggest consumer purchase that most individuals will make in their lifetime. Today\, there are there are nearly 300 million registered vehicles in the United States alone. This number is only growing. The automotive industry is ripe with fraud and pitfalls for unwary consumers. Fortunately\, there are several federal and state statutes that serve as tools for consumer attorneys to help rectify the wrongs in the industry and advocate for their consumers. \nThis webinar is aimed at consumer attorneys who are either starting a new practice or looking to expand into the area of auto fraud and will focus on the latest trending issues in the world of auto fraud\, new dealer scams\, how to find new cases\, and tips and tricks for litigation and settlement. \n\nWhat You Will Learn \n\n\n\nHow to find viable auto fraud cases\nWhat are the latest bad dealer practices\nWhat claims to bring\n\n\n\n\nSpeakers \n Adam G. Taub is the co-founder of Adam G. Taub & Associates Consumer Law Group\, PLC\, a Michigan consumer protection law practice located in Southfield\, Michigan\, a suburb of Detroit. Adam has represented hundreds of victims of auto Fraud since 1998. His practice focuses exclusively on representing consumers against car dealers\, banks\, credit card companies\, mortgage lenders\, credit reporting agencies\, and debt collectors. He is a graduate of Wayne State University Law School and received his Bachelor’s degree from Wesleyan University. \nElliot Conn is the founder of Conn Law\, PC\, a California consumer protection law practice headquartered in San Francisco. Elliot has successfully litigated hundreds of consumer cases\, both individual cases and class actions. Through his class actions and other complex cases\, Elliot has been successful in eliminating over $1 billion in consumer debt on behalf of hundreds of thousands of Californians. Elliot’s cases have also put millions of dollars back in consumers’ pockets\, nationwide. Elliot is AV Martindale-Hubbell rated. Elliot is a graduate of the University of California\, Berkeley\, School of Law and received his Bachelors of Arts from Colgate University.
URL:https://www.consumeradvocates.org/events/online-training-courses/issue-spotting-common-auto-claims/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260623T140000
DTEND;TZID=America/New_York:20260623T150000
DTSTAMP:20260624T185746Z
CREATED:20260521T190403Z
LAST-MODIFIED:20260624T185746Z
UID:30175-1782223200-1782226800@www.consumeradvocates.org
SUMMARY:FTC’s Preservation of Consumers’ Claims and Defenses Rule (aka the “Holder Rule”)
DESCRIPTION:Sometimes misunderstood\, and often mislabeled as the “Holder Rule”\, the FTC’s Preservation of Consumers’ Claims and Defenses Rule is an important tool in consumer lawyers’ toolbox. \nIn the bad old days\, a creditor who was a “holder in due course” could insulate themselves from any responsibility for what a seller did wrong. This rule changed that. Now\, in consumer transactions\, creditors and assignees can often be held responsible for seller’s wrongs under this Anti-Holder Rule. \nThe Holder Rule is an excellent law to use in many finance fraud cases and is a must know for every auto fraud and solar fraud practitioner. \n\nWhat You Will Learn\n• When the rule applies\n• How the rule can be used defensively against creditors’ claims\n• How the rule be used to recover money from a creditor\n• What are the limits to the rule \n\nSpeakers \nA. Lorraine Weekes is a consumer protection attorney at Kneupper & Covey PC whose practice includes both class actions and individual litigation and arbitration proceedings on behalf of consumers ripped off by banks\, solar lenders and installers\, and other miscreant business. She graduated from Stanford Law School in 2016. \nGregory S. Reichenbach is a trial attorney representing primarily poor and working-class Ohio consumers. He graduated magna cum laude from the University of Toledo\, College of Law\, in 2004. He focuses on litigation of individual and class claims against car dealers\, financial institutions\, and debt collectors\, focusing on repossessions\, used car sales fraud\, and unfair debt collection. He has written articles for the public and regularly presents at trainings for Ohio attorneys on topics including litigating consumer claims and defending collection suits. He was the 2026 recipient of the Ohio Access to Justice Foundation’s Elam Pro Bono award for his work including training legal aid attorneys. \n\nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email
URL:https://www.consumeradvocates.org/events/online-training-courses/ftcs-preservation-of-consumers-claims-and-defenses-rule-aka-the-holder-rule/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260610T140000
DTEND;TZID=America/New_York:20260610T150000
DTSTAMP:20260611T122934Z
CREATED:20260602T154532Z
LAST-MODIFIED:20260611T122934Z
UID:30330-1781100000-1781103600@www.consumeradvocates.org
SUMMARY:Analysis of a Big Verdict in a Small Conservative Town
DESCRIPTION:In a landmark judgement\, NACA member Sharon Campbell successfully argued a DTPA case involving the sale of a “deleted” truck\, meaning the emissions system had been illegally deleted. \nTried in a small\, conservative district in Texas\, Ms. Campbell was able to successfully argue and convince a jury to agree to actual damages totaling nearly a half million dollars. \nLearn the ins and outs of putting a UDAP auto case together\, trying it and winning\, no matter what the jurisdiction. \n\nWhat You Will Learn\n• How to argue a case in a conservative district\n• How to try a UDAP case in court\n• What arguments resonated with the conservative jury \n\nSpeaker \nSharon Campbell grew up in Huntsville\, AL. She attended University of the South at Sewanee\, TN for undergrad and Cumberland School of Law in Birmingham. Shortly after graduation\, moved to Dallas and have been there ever since. Passed the bar in Alabama\, Georgia and Texas. She only practices in Texas. She became board certified in Consumer and Commercial Law in 2014. She started her solo firm in 1994. Most of her cases are auto fraud and related cases. She also handles some landlord/tenant and credit card defense.
URL:https://www.consumeradvocates.org/events/online-training-courses/analysis-of-a-big-verdict-in-a-small-conservative-town/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260608T140000
DTEND;TZID=America/New_York:20260608T150000
DTSTAMP:20260601T151227Z
CREATED:20260601T151227Z
LAST-MODIFIED:20260601T151227Z
UID:30284-1780927200-1780930800@www.consumeradvocates.org
SUMMARY:Education Listening Session for Legal Aid Attorneys
DESCRIPTION:Legal Aid Attorneys: Help Us Shape the Future of Consumer Law Education! \nWhat are the biggest roadblocks you’re facing in your practice right now? What tools do you need to win more cases and better serve your clients? NCLC and NACA want to hear from you. \nWe are hosting an exclusive Online Listening Session designed specifically for legal aid attorneys. This is your direct line to shape our educational priorities for the coming year—including programming for the 2027 Spring Training in Baltimore\, upcoming webinars\, and roundtable discussions. \nYour insights drive our agenda. Tell us what’s happening on the ground\, and we’ll build the training to help you fight back. \nAttorneys who are not members of NACA will need to be verified to attend. To begin the verification process\, please create an account on NACA’s website at https://www.consumeradvocates.org/join/ and email training@consumeradvocates.org to request verification.
URL:https://www.consumeradvocates.org/events/online-training-courses/education-listening-session-for-legal-aid-attorneys/
CATEGORIES:Online Training Courses,Upcoming
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260604T140000
DTEND;TZID=America/New_York:20260604T153000
DTSTAMP:20260605T125154Z
CREATED:20260515T150339Z
LAST-MODIFIED:20260605T125154Z
UID:30105-1780581600-1780587000@www.consumeradvocates.org
SUMMARY:Requesting\, Obtaining and Using Machine-Generated Evidence
DESCRIPTION:Evidence about a defendant’s computer systems used in decision making or error checking can be critical to proving liability and a common course of conduct in many consumer class actions. However\, because the operation of these systems reflects processes rather than simple documents\, obtaining these materials in discovery and using them at trial can present unique challenges. The advent of generative AI also presents novel difficulties in both accessing and using such materials. \nPlease note that after the webinar has concluded\, NACA will stop the recording and will host a short 30-minute listening session to get your input on what type of education you would like on  AI. \n\nWhat You Will Learn\n• How to target and tailor your systems-related requests\n• How to use ESI orders to ensure you get the materials in the form and format you need\n• How to use discovery procedures efficiently and effectively in getting that production or testimony and how to admit and use those materials at trial \n\nSpeakers\nDavid Nagdeman is a partner at Langer\, Grogan & Diver P.C. in Philadelphia which focuses on class action litigation in consumer protection\, antitrust\, and economic justice matters. He focuses his practice on consumer protection issues\, especially complex financial frauds involving predatory lending. He is also an adjunct professor of remedies at Temple University Beasley School of Law. \nRyan Gott is an attorney at Pearson Warshaw LLP in the Minneapolis office with a practice focused on consumer protection\, data privacy & security\, false advertising\, product liability and predatory lending matters including those involving the Military Lending Act (“MLA”) and the Truth in Lending Act (“TILA”). In the litigation and maintenance of two of the largest data breach MDLs in the country\, In Re: Change Healthcare\, Inc. Customer Data Security Litig. and In re: MOVEit Customer Data Security Breach Litig.\, Ryan is tasked with dispositive motion briefing\, plaintiff vetting and ESI preservation coordination\, offensive\, non-party and expert discovery and depositions. Ryan is an active member of Electronic Document Retention and Production Working Group of The Sedona Conference\, which seeks to develop principles\, guidance and best practice recommendations for information governance and electronic discovery. Ryan also serves on multiple Public Justice committees including the Access to Justice Task Force and the Class Action Preservation Project Task Force. \n\nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account.
URL:https://www.consumeradvocates.org/events/online-training-courses/requesting-obtaining-and-using-machine-generated-evidence/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260528T140000
DTEND;TZID=America/New_York:20260528T150000
DTSTAMP:20260529T121047Z
CREATED:20260512T125114Z
LAST-MODIFIED:20260529T121047Z
UID:30057-1779976800-1779980400@www.consumeradvocates.org
SUMMARY:Common Problems and Solutions When Defending Debtors
DESCRIPTION:Defending collection suits can mean having to prepare for trial on a tight turn-around. This course will help prepare attorneys less experienced in debt defense to identify common issues and defenses that may arise in their cases. Attendees will also hear about the different approaches and strategies for effectively leveraging motions practice and discovery in the context of debt defenses cases\, and when/whether a collection action might parlay into an affirmative claim. Please note that this will be a beginner level webinar. \n\nWhat You Will Learn\n• What are trends in debt buyer actions\, including common issues with loans arising from online lending platforms.\n• What are strategies for effectively employing discovery and motions practice in a debt collection suit.\n• How to address debt collection claims in student loan and auto deficiency contexts \n\nSpeakers\nJessica ”Jess” Russell manages the Debt Collection Defense Practice for the Holland Law Firm\, P.C. Her clients are people being sued on everything from student loans\, repossession deficiencies\, medical debt\, landlord-tenant debt\, and credit cards. In addition to providing an aggressive defense in court\, she screens every case for counterclaims and class actions on issues ranging from unauthorized fees\, identity theft\, inaccurate credit reporting\, and violations of the statute of limitations. Before joining The Holland Law Firm\, Jess spent eight years at Russell and Heffner\, LLC. in Frederick\, where she focused on family law\, including mediation\, divorce\, custody\, visitation\, and child support. \nKris Skaar is a partner at Skaar and Feagle and has taught continuing legal education on the topics of the FDCPA and the defense of debt collection suits. Kris earned a Bachelor of Business Administration degree in 1983 and a law degree in 1986 from The University of Georgia. He is admitted to all Georgia trial courts\, the U.S. Court of Appeals for the Eleventh Circuit and the U.S. Supreme Court. \n\nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account.
URL:https://www.consumeradvocates.org/events/online-training-courses/common-problems-and-solutions-when-defending-debtors/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260519T140000
DTEND;TZID=America/New_York:20260519T150000
DTSTAMP:20260520T124541Z
CREATED:20260424T171448Z
LAST-MODIFIED:20260520T124541Z
UID:29858-1779199200-1779202800@www.consumeradvocates.org
SUMMARY:Discharged But Not Done: Navigating the FDCPA in Consumer Bankruptcy Practice
DESCRIPTION:The intersection of the Fair Debt Collection Practices Act and consumer bankruptcy law is one of the most dynamic areas in consumer practice today. Creditors and debt collectors routinely stumble over the automatic stay\, the discharge injunction\, and the limits of post-bankruptcy collection activity\, creating fertile ground for client claims and firm revenue.  Attendees will learn where to look to find potential claims in their bankruptcy practice.  Litigation attorneys can learn how to approach bankruptcy attorneys and educate them on how to address claims – both pre-filing and post-filing. \nThis seminar delivers practical guidance on the issues most likely to land on your desk: what conduct triggers FDCPA liability before and after a bankruptcy filing\, how courts are resolving the “bona fide error” and “litigation privilege” defenses in bankruptcy-adjacent collection disputes\, and when a discharge violation rises to the level of contempt. Attorneys at will leave with concrete strategies for advising clients and identifying claims that deserve to be pursued. \n\nWhat You Will Learn \n\n\n\nFDCPA Liability Pre-Petition — Identify which debt collection communications and actions pre-filing give rise to FDCPA violations and how to protect those actions in the bankruptcy case.\nPost-Discharge Collection: Injunction Violations vs. FDCPA Claims — Understand the scope of the discharge injunction under 11 U.S.C. § 524\, analyze how attempts to collect discharged debts are treated under the FDCPA\, and learn the strategic considerations in choosing between a bankruptcy contempt motion and a standalone FDCPA action.\nPractical Takeaways — Educate staff and clients on how to spot claims and what information you will need.\n\n\n\n\nSpeakers \nMalissa Lambert Giles is a partner with the firm of Giles & Lambert\, PC\, in Roanoke\, Virginia\, with additional offices in Blacksburg and Martinsville.  She and the firm\, which was formed in 1993\, limit their current practice to the areas of bankruptcy and consumer rights\, focusing on debtor and plaintiff representation.She has served as editor of the Bankruptcy Law News\, and has served as chair of the Board of the Virginia State Bar’s Bankruptcy Section. Her work in discharging student loans has led to the discharge or forgiveness of more $2\,500\,000 in student loans for debtors living in the Western District of Virginia  since 2022. \nJohn Steinkamp has been a practicing lawyer in Indianapolis\, IN for eighteen years. His practice\, John Steinkamp & Associates\, does consumer bankruptcy work and consumer litigation. His office has filed more than 650 FDCPA lawsuits since 2009. A former family law attorney\, he has participated in over 300 trials and over 100 mediations. Overall\, John has been an attorney in more than 4\,000 cases. \n\nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account. \nClick here to access the webinar.
URL:https://www.consumeradvocates.org/events/online-training-courses/discharged-but-not-done-navigating-the-fdcpa-in-consumer-bankruptcy-practice/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260512T140000
DTEND;TZID=America/New_York:20260512T150000
DTSTAMP:20260423T125417Z
CREATED:20260423T125417Z
LAST-MODIFIED:20260423T125417Z
UID:29830-1778594400-1778598000@www.consumeradvocates.org
SUMMARY:FCRA Case Strategy: Turning Everyday Cases into Strong Outcomes
DESCRIPTION:If you like FCRA cases\, know the basics and are interested in getting the most out of the cases that come through your door\, this webinar is for you. Not every case will be your ideal trial candidate. Unless you have an unlimited supply of perfect cases\, getting the most out of your available cases matters. \nLearn to make intentional choices in case planning and avoid client with red flags.  Figure out when to pick battles early in the case and how far to cast the third-party discovery net as well as when and whether to use an expert. Take your case even further by knowing when to ask for documents like the Long Form Admin Report from Experian\, Furnisher Metric Reports\, and Online Combine\, and when not. Finally learn how to settle faster\, avoid long delays in getting paid\, and time the settlement for the best outcomes. \n\nWhat You Will Learn: \n\n\n\nHow to select good FCRA cases and clients\nHow to build a strategy for discovery in FCRA cases\nHow to improve your settlement strategies\n\n\n\n\nSpeaker \nEmanwel “Manny” Turnbull is a partner at the Holland Law Firm\, P.C.\, in Annapolis\, Maryland. Educated at St Hugh’s College\, Oxford University\, the College of Law in London and the University of Maryland School of Law\, he is in charge of the firm’s Fair Credit Reporting Act practice\, focusing on identity theft and debt-not-owed claims. He’s also taught as an Adjunct at the University of Baltimore and served as Treasurer of Economic Action Maryland. \n\nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account. \nClick here to access the webinar.
URL:https://www.consumeradvocates.org/events/online-training-courses/fcra-case-strategy-turning-everyday-cases-into-strong-outcomes/
CATEGORIES:Online Training Courses,Upcoming
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260506T140000
DTEND;TZID=America/New_York:20260506T160000
DTSTAMP:20260507T171456Z
CREATED:20260402T144835Z
LAST-MODIFIED:20260507T171456Z
UID:29665-1778076000-1778083200@www.consumeradvocates.org
SUMMARY:Trends in Homeownership Scams and Solicitations: Spotlight on Seniors
DESCRIPTION:This training will focus on common fraudulent conduct against seniors who are homeowners and provide suggestions for resolving these cases short of litigation. The presentation will cover why seniors are particularly susceptible to undue influence and fraud. Helen Hoeffel will speak about home improvement contracts as vehicles for financial abuse and how California’s Home Solicitation Sales Act can protect seniors from contractors’ fraudulent conduct. \nDeborah Cuevas Hill will explain why seniors are targeted by scammers and both speakers will focus on prevention and what to do when your client falls victim to a homeownership related scam.  Deborah will also discuss emerging scams such as home equity investment loans and long-term scams with perhaps new trends in foreclosure rescue scams and home solicitation. \nPlease note that the webinar will be followed by a one-hour online roundtable discussion. \n\nWhat You Will Learn \n\n\n\nHow to issue spot common homeowner scams\nHow to resolve cases short of litigation\nHow to identify resources for senior homeowners\n\n\n\n\nSpeakers \nHelen Hoeffel has been practicing law since 1994\, with a background in real estate title litigation\, consumer law\, and appellate work. She is currently a senior staff attorney at Legal Assistance for Seniors in Oakland\, California where she assists older adults with consumer issues such as illegal home solicitation contracts and debt defense. Her prior litigation experience includes quiet title and escrow matters\, predatory lending\, financial elder abuse\, and wrongful foreclosure. She is a board member for the Alameda County Bar Association and chairs the ACBA business section. \nDeborah Cuevas Hill is a Managing Attorney of the Consumer Advocacy and Home Ownership Preservation Practice at Legal Counsel for the Elderly (LCE). In this role\, Debbie leads a team representing low-income seniors who are victims of financial exploitation and real property fraud and/or facing foreclosure. Prior to joining LCE\, Debbie was a Consumer Unit Supervising Attorney at Legal Aid DC where she focused on preserving the limited income and assets of her clients by providing representation in foreclosure and debt collection cases and advocated for laws that protect D.C. consumers from unfair and deceptive practices. Debbie previously clerked at the D.C. Court of Appeals for the Honorable Inez Smith Reid. \n\nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account.
URL:https://www.consumeradvocates.org/events/online-training-courses/trends-in-homeownership-scams-and-solicitations-spotlight-on-seniors/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260421T140000
DTEND;TZID=America/New_York:20260421T150000
DTSTAMP:20260422T181921Z
CREATED:20260327T170703Z
LAST-MODIFIED:20260422T181921Z
UID:29526-1776780000-1776783600@www.consumeradvocates.org
SUMMARY:Fighting Back Against Third Party Debt Buyers & Predatory Debt Settlement Practices
DESCRIPTION:Consumer debt cases are evolving rapidly\, and bad actors are becoming more sophisticated. This webinar will give you actionable insights to better defend your clients and recognize harmful industry practices before they cause further damage. This session will equip you with the tools and knowledge needed to better protect clients and communities from abusive and deceptive practices. \nJoin us for an informative and practical webinar led by consumer law attorney Angel Kwaterski\, Consumer Law Priority Coordinator at Legal Action of Wisconsin\, as we take a closer look at two growing threats facing consumers: third-party debt buyers and predatory debt settlement companies. \n\nWhat You Will Learn \n\n\n\nHow to address the growing issue of debt buying with a focus on common industry participant LVNV\nHow these debt buyers operate and common issues in debt collection cases\nWhat are key legal defenses and strategies for challenging debt buyer claims\nHow to recognize warning signs of predatory debt settlement companies\nHow these companies exploit financially vulnerable consumers\n\n\n\n\nSpeaker \nWith nearly a decade of experience in consumer protection\, Angel Kwaterski brings both deep legal expertise and a strong passion for empowering individuals to stand up against unfair financial practices. \n\nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account.
URL:https://www.consumeradvocates.org/events/online-training-courses/fighting-back-against-third-party-debt-buyers-predatory-debt-settlement-practices/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260416T140000
DTEND;TZID=America/New_York:20260416T150000
DTSTAMP:20260417T135251Z
CREATED:20260325T142508Z
LAST-MODIFIED:20260417T135251Z
UID:29493-1776348000-1776351600@www.consumeradvocates.org
SUMMARY:Fraudulent Practices in Mortgage Servicing – When Clients with Clean Hands are Falsely Accused of Mortgage Default
DESCRIPTION:Sometimes the best defense is offense! This is why a Counterclaim – not just an Answer and Affirmative Defenses – may be the right strategy when a client with clean hands has been sued (or is being threatened with a suit) for foreclosure. This is especially true when going on the offensive allows for prevailing party attorneys’ fees. \nTo put the scale of foreclosure related filings into perspective\, a recent Year-End 2025 U.S. Foreclosure Market Report reflected over 350\,000 reported foreclosure filings— default notices\, scheduled auctions\, and bank repossessions —on U.S. properties in 2025\, up 14% from 2024 and up 3% from 2023. However\, not every foreclosure filing is supported as many borrowers can show that they were never truly in default (i.e. the borrower has Clean Hands). \nRelated\, the volume of mortgage servicing transfers of unpaid principal loan balances (in dollar terms) occurring between banking/financial institutions in 2025 has been reported to be in hundreds of billions of dollars. However\, when a mortgage is transferred\, the banking/financial institutions are required to “board” the loan\, which is a process of loading and validating all mortgage data from one company or system to another. But\, too often\, the boarding process goes awry\, leading to the banking/financial institution(s) being unable to prove its claim of default against the borrower. When this happens\, it is the bank/servicer that may be the actual party in breach of the loan documents. \nSo\, are you ready to equip yourself with the tools needed to identify potential violations and take action against fraudulent practices in mortgage servicing? \n\nWhat You Will Learn:  \n• How to identify wrongful claims of foreclosure or default\n• How to bring offensive claims against the banks\, lenders\, investors and/or mortgage servicer(s)\n• What are the causes of action that may permit recovery of prevailing party attorneys’ fees. \n\nSpeaker\nGeoff Stahl has extensive litigation experience in both class actions as well as representation of individuals. Through the years\, Geoff has gained a reputation for handling complex civil and commercial litigation\, banking and finance disputes\, consumer fraud and protection issues\, as well as insurance coverage disputes and litigation related to contractual and statutory interpretations and violations\, to name a few. Geoff also works very closely with appellate lawyers for cases appealed. When not fighting for justice or participating in the community\, Geoff loves spending time with his wife and three daughters. He’s also a proud Dolphins\, Marlins\, Panthers\, and Heat fan! \n\nRegistration \nIf you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account.
URL:https://www.consumeradvocates.org/events/online-training-courses/fraudulent-practices-in-mortgage-servicing-when-clients-with-clean-hands-are-falsely-accused-of-mortgage-default/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260331T140000
DTEND;TZID=America/New_York:20260331T150000
DTSTAMP:20260401T130900Z
CREATED:20260313T174932Z
LAST-MODIFIED:20260401T130900Z
UID:29388-1774965600-1774969200@www.consumeradvocates.org
SUMMARY:Battle for Consumer Protections: Using Lessons from New York's UDAAP Campaign to Inform Other Advocacy Efforts
DESCRIPTION:New York is known for groundbreaking legislation on discrimination\, public health\, environmental protection\, and many other areas.  Yet remarkably\, it also has one of the nation’s weakest consumer laws.  New York’s law is one of the only consumer statutes in the country that contains no prohibition against unfair and abusive practices with respect to claims by private consumers.  Furthermore\, the law fails to mandate attorneys’ fees and limits statutory damages to a paltry $50. \nA coalition of advocates has relentlessly fought to change this law; last year we came close but were ultimately stymied by the headwinds of politics and special interests.  As we continue to press forward for meaningful change\, we invite you to join us for a conversation about how lessons from our New York battle can inform advocacy efforts everywhere. \n\nWhat You Will Learn \n\n\n\nWhy strong state consumer laws are so important in the present time\nStrategies for addressing common challenges to enacting economic justice reform\nWhether new messaging can be used to curb negative perceptions\n\n\n\n\nSpeakers \nCarolyn E. Coffey is the Director of Litigation for Economic Justice at Mobilization for Justice (MFJ)\, a civil legal services organization that provides advice\, counsel\, and representation to New Yorkers with low incomes. She supervises MFJ’s Consumer Rights Project and engages in consumer policy advocacy. Carolyn co-chairs the New York City Consumer Advocates Taskforce and is a former co-chair of the board of the National Association of Consumer Advocates. \nHashim Rahman runs a consumer law practice based in New York City. He specializes in cases pertaining to credit reporting\, identity theft\, debt collection harassment\, tenants’ rights\, banking fraud\, home-improvement fraud\, product misrepresentations\, and environmental law. He has litigated cases in federal and state courts under the Fair Credit Reporting Act\, the Fair Debt Collection Practices Act\, the Racketeer Influenced and Corrupt Organizations Act\, the Truth in Lending Act\, and other statutes. He is a graduate of Pace Law School\, where he earned his JD\, and the University of Chicago\, where he earned a BA in sociology. \n\nRegistration \nPlease note that this webinar is free to the whole community. The webinar will be recorded and available to all registrants. Non-members must email training@consumeradvocates.org first to be verified.
URL:https://www.consumeradvocates.org/events/online-training-courses/battle-for-consumer-protections-using-lessons-from-new-yorks-udaap-campaign-to-inform-other-advocacy-efforts/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260325T140000
DTEND;TZID=America/New_York:20260325T150000
DTSTAMP:20260326T132635Z
CREATED:20260304T211543Z
LAST-MODIFIED:20260326T132635Z
UID:29273-1774447200-1774450800@www.consumeradvocates.org
SUMMARY:Get Ahead of the Curve: Navigate Today’s Student Loan Landscape
DESCRIPTION:Seemingly not a day passes without major changes to federal student loans. Between new legislation\, upcoming regulatory changes\, and rapidly evolving legal challenges on multiple fronts\, borrowers are struggling to keep up. What payment plans are valid? Is loan forgiveness still on the table? And what changes are on the horizon? So many questions that we as attorneys have\, never mind our clients\, the borrowers. Worse\, you might be both the attorney AND the borrower. \nGet the most up-to-date answers from our panel of student loan gurus. We’ll separate fact from fiction and dispel the myriads of internet myths out there put forth by You-tube “experts.” Learn where to focus for what really matters and what is really going on. \nWhat You Will Learn \n\nWhat does the Big\, Beautiful Bill do\nWhat are the current valid payment plans and forgiveness options\nWhat to expect from the fallout from the SAVE lawsuit and associated developments\nWhat borrowers will need help with in the coming months\nWhat’s the latest with PSLF\nWhat are bankruptcy discharge methods (DOJ attestation).\n\nSpeakers \nJosh Cohen began his legal career in 2008 by founding his own firm focused on consumer protection and quickly developed a niche in student loan law. Within nine months\, he filed his first class action against the student loan industry. His practice helps borrowers navigate default\, repayment plans\, collection defense\, affirmative claims\, and bankruptcy discharge—successfully discharging over $3M in student loans to date. Josh also trains attorneys through his long-running Student Loan Law Workshop and developed Student Loan Toolbox\, a software tool to help attorneys counsel clients on student loan issues. \nJay S. Fleischman is a consumer protection attorney licensed in New York and California. Since 1995\, his practice has focused on student loan law\, consumer bankruptcy\, and debt collection defense. A seasoned educator and advocate\, Jay has built a substantial digital presence by making complex legal issues accessible. His plain-language content has garnered over 3.2 million views and attracted over 225\,000 followers across TikTok\, Instagram\, LinkedIn\, and YouTube. He also regularly publishes content at MoneyWiseLaw.com\, where he helps consumers better understand their financial rights and options. \nAdam S. Minsky is licensed in Massachusetts\, New York\, and Vermont and is one of the nation’s leading authorities in student loan law. He remains one of the only attorneys in the country with a practice devoted entirely to helping student loan borrowers and their families. Attorney Minsky provides counsel\, legal assistance\, and direct advocacy for borrowers on a variety of student loan-related matters.  He has published three handbooks including The Student Loan Handbook for Law Students and Attorneys\, published by the American Bar Association. Attorney Minsky has also been contributing author to the National Consumer Law Center’s manual\, Student Loan Law. He is a senior contributor at Forbes.com\, where he writes about the latest developments in the student loan space. \nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account. \n 
URL:https://www.consumeradvocates.org/events/online-training-courses/get-ahead-of-the-curve-navigate-todays-student-loan-landscape/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260311T140000
DTEND;TZID=America/New_York:20260311T150000
DTSTAMP:20260312T130303Z
CREATED:20260223T141304Z
LAST-MODIFIED:20260312T130303Z
UID:29107-1773237600-1773241200@www.consumeradvocates.org
SUMMARY:Nuts and Bolts of Litigating FCRA 1681s-2(b) Claims
DESCRIPTION:When furnishers of credit information such as banks\, credit card companies\, mortgage lenders\, debt collectors\, and others report inaccurate information to the credit bureaus\, the harm to consumers can be substantial – denial of credit\, loss of existing credit\, reputational harm and emotional distress can all result directly from such errors.  The FCRA provides relief for consumers who have been the victim of such false reporting – but only if the specific rules are followed. \nThis webinar will provide a general overview of the FCRA’s statutory framework against furnishers of information and how it differs from claims against the credit bureaus.  Many consumers use AI or other resources to make their own disputes directly with the furnishers or the CFPB and can end up without an FCRA remedy.  Your knowledge of the specific requirements of Section 1681s-2(b) of the FCRA can be valuable to potential clients to help steer them to a successful FCRA claim for damages and a clean credit report. \nWhat You Will Learn \n\nWhat are the requirements of a successful FCRA claim under Section 1681s-2(b)\nWhat is the differences between claims against furnishers and the credit bureaus\nHow to use direct disputes with furnishers to support your 1681s-2(b) claims\nHow to assist clients with drafting effective dispute letters to the credit bureaus for furnisher inaccuracies\nHow to maximize damages available in Section 1681s-2(b) cases\n\nSpeakers \nTony Love is a solo practitioner in Atlanta\, Georgia who focuses on cases under the Fair Credit Reporting Act and other consumer protection statutes.  Before opening his solo practice\, he spent over twenty years representing a major credit reporting agency and other businesses\, including a number of furnishers\, in cases nationwide under the FCRA.  He has handled countless FCRA cases on both the defense and plaintiff’s side.  He earned his bachelor’s degree from the University of Georgia and his law degree from Georgia State University College of Law where he was a member of the law review.                                         \nRobert W. Murphy is a complex consumer and class action litigation attorney. He has served as an adjunct professor of law at the University of Florida College of Law in Gainesville\, Florida from 2009 to 2021 and served as a visiting professor at the University of Virginia School of Law from 2023 to 2025. He is a past chair of the Consumer Protection Law Committee of The Florida Bar and was a Board Member\, Secretary and Florida State Chairperson for the National Association of Consumer Advocates. He has served as a Board Member of the Florida Bar Foundation as well various legal aid organizations. He has been the Faculty Chair of the Practicing Law Institute’s Consumer Pro Bono Program in San Francisco since 2009. In 2016\, the Florida Bar recognized Mr. Murphy as the Consumer Attorney of the Year.
URL:https://www.consumeradvocates.org/events/online-training-courses/nuts-and-bolts-of-litigating-fcra-1681s-2b-claims/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260305T140000
DTEND;TZID=America/New_York:20260305T150000
DTSTAMP:20260306T150314Z
CREATED:20260220T185112Z
LAST-MODIFIED:20260306T150314Z
UID:29092-1772719200-1772722800@www.consumeradvocates.org
SUMMARY:EFTA 101
DESCRIPTION:Millions of Americans lose billions of dollars to bank fraud every year. Some losses – but not all – are covered by the Electronic Fund Transfer Act (EFTA)\, which generally requires that financial institutions reimburse consumers for unauthorized transfers. If you want to better understand when the EFTA applies\, please join us for this webinar\, which will discuss the basics of the EFTA\, engage with fact patterns influenced by real-life scenarios\, and give practical tips about how to litigate EFTA claims. \nWhat You Will Learn \n\nWhat is the scope of the EFTA\nHow to spot transactions covered by the EFTA\nHow to frame your cases to ensure EFTA coverage\n\nSpeakers \nDavid Marco is one of the founding partners of SmithMarco\, P.C.\, and he has devoted the overwhelming majority of his professional career to the practice of consumer litigation and to protecting consumers’ rights. He has many years of litigation experience and currently represents consumers in individual and class action cases arising out of the Electronic Fund Transfer Act\, the Fair Credit Reporting Act\, the Fair Debt Collection Practices Act\, the Illinois Consumer Fraud & Deceptive Business Practices Act\, the Florida Deceptive and Unfair Trade Practices Act\, the Florida Consumer Collection Practices Act\, and other consumer-related statutes. David has successfully briefed and argued myriad motions on a wide range of issues\, arbitrated hundreds of cases\, and tried countless cases to verdict\, including an approximately $250\,000 arbitration award against Citibank for violating the Electronic Fund Transfer Act. \nPat McNichol is a lawyer at Kelly Guzzo\, PLC\, who represents consumers in Maryland\, Virginia\, and beyond.  Pat specializes his practice in payment fraud and has litigated countless cases in court and arbitration against large and small financial institutions.  Before finding his home in the consumer bar\, Pat worked at an international law firm\, where he learned how financial institutions operate. Before that\, Pat clerked for two federal judges: Judge Lauck in the United States District Court for the Eastern District of Virginia; and Judge Goodwin in the United States District Court for the Southern District of West Virginia. Pat has been named a Virginia Super Lawyer and\, on several occasions\, one of The Best Lawyers in America: Ones to Watch for Banking and Finance Law.  Over the past four years\, Pat has spoken on various issues of payment fraud at conferences for the National Consumer Law Center\, the National Association of Consumer Advocates\, and the Virginia Poverty Law Center. He also contributed to the Seventh Edition of the Consumer Banking and Payments Law treatise published by the National Consumer Law Center\, and he twice co-authored the Virginia chapter in the ABA’s The Law of Class Action: Fifty-State Survey.  Pat lives in Richmond\, Virginia\, with his wife Caitlin\, their daughter Harper\, and their two dogs\, Leo and Max. \nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account.
URL:https://www.consumeradvocates.org/events/online-training-courses/efta-101/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260218T140000
DTEND;TZID=America/New_York:20260218T150000
DTSTAMP:20260219T154217Z
CREATED:20260128T193050Z
LAST-MODIFIED:20260219T154217Z
UID:28761-1771423200-1771426800@www.consumeradvocates.org
SUMMARY:Discovery Strategies in Solar Fraud Litigation: Uncovering the Financing Schemes
DESCRIPTION:Solar fraud cases rarely turn on a single misrepresentation or a single defendant. Instead\, they arise from an integrated sales and financing ecosystem in which installers\, sales organizations\, and lenders each control different pieces of the evidentiary puzzle. Traditional discovery approaches borrowed from construction-defect or consumer-credit litigation often fail to surface the documents and testimony that actually establish liability\, rescission rights\, or meaningful settlement leverage. \nThis webinar is designed for attorneys who already litigate solar cases and want to sharpen their discovery strategy. The program focuses on how to identify the real decision-makers\, obtain high-value documents that defendants routinely resist producing\, and use discovery to expose pricing manipulation\, undisclosed finance charges\, misleading proposals\, and lender control over the sales and installations processes. Attendees will leave with a clearer framework for structuring discovery to support fraud\, consumer protection\, and lending claims while positioning their cases for early resolution or trial. \nWhat You Will Learn \n\nHow to structure discovery to uncover hidden pricing\, dealer fees\, and financing markups that are not apparent from the consumer-facing contract or disclosures\nHow to target lender\, platform\, and installer discovery to establish control\, agency\, and coordinated misrepresentations across multiple defendants\nHow to overcome common discovery objections in solar fraud cases\, including claims of irrelevance\, trade secrets\, confidentiality\, and attempts to cabin discovery to a single installation rather than a broader sales practice\n\nSpeakers \nDerek Hills is a lawyer based in Easton\, Maryland\, and serves as Of Counsel to the Holland Law Firm in Annapolis\, Maryland. With a unique blend of legal expertise and practical experience in the construction industry\, Derek effectively represents homeowners in construction disputes\, and consumer protection matters including disputes with solar panel businesses. Derek brings over 20 years of experience from the construction industry\, having held various project management roles. Derek has successfully handled disputes on behalf of consumers against solar panel businesses since 2017. These cases have involved issues such as fraudulent contract execution\, billing irregularities\, financing problems\, installation defects\, elder abuse\, warranty issues\, and production issues. \nKatie Sass is an associate at the law firm of Kemnitzer\, Barron & Krieg\, LLP. Her practice focuses on consumer financing\, unfair debt collections practices\, and solar panel fraud. Prior to joining Kemnitzer\, Barron & Krieg\, Katie practiced as a Senior Attorney in Bay Area Legal Aid’s Consumer Rights Unit. She previously worked as a Litigation Attorney at the Eviction Defense Collaborative in San Francisco and as an associate attorney at Crowell & Moring\, where she focused on antitrust and commercial litigation. Katie graduated with honors from University of California\, Los Angeles in 2013 and obtained her law degree from Harvard Law School in 2018. \nRegistration \nPlease note that all live webinars are free to NACA members. Non-Members need to create an account on NACA’s website and email training@consumeradvocates.org to be verified in order to register for the webinar.  Non-Member who purchase the webinar\, higher level and firm members will have access to the recording. \n 
URL:https://www.consumeradvocates.org/events/online-training-courses/discovery-strategies-in-solar-fraud-litigation-uncovering-the-financing-schemes/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260212T140000
DTEND;TZID=America/New_York:20260212T150000
DTSTAMP:20260213T134519Z
CREATED:20260116T203629Z
LAST-MODIFIED:20260213T134519Z
UID:28613-1770904800-1770908400@www.consumeradvocates.org
SUMMARY:Predatory Lending: Current Trends and Claim Spotting (2026)
DESCRIPTION:Almost every state has enacted usury laws that limit the amount of interest that a lender can charge on a loan. Despite these well-established laws\, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Every year\, there are millions of consumers who are victimized by these loans and need our help. Come learn how you can assist\, including through class actions. \n\nWhat You Will Learn\n• How to intake a potential case\, including choice-of-law and arbitration considerations\n• What special considerations exist for tribal lenders and rent-a-bank\n• How to couple usury claims with RICO’s prohibition against the collection of unlawful debt\n• What to expect when you file a case\, including special issues related to class actions \n\nSpeaker \nAndrew Guzzo’s practice focuses exclusively on representing consumers\, with an emphasis on litigation against internet lenders\, credit reporting agencies\, and debt collectors. Andrew has litigated more than two dozen cases related to high-cost lending. These cases have involved each of the major players in the industry\, including lenders\, investors\, architects of the rent-a-tribe scheme\, tribal officials\, specialized credit reporting agencies\, and lead generators. Over the past five years\, Andrew has been involved in class actions that have returned more than $100 million dollars to consumers and cancelled more than $1 billion in predatory loans.
URL:https://www.consumeradvocates.org/events/online-training-courses/predatory-lending-current-trends-and-claim-spotting-2026/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260211T140000
DTEND;TZID=America/New_York:20260211T150000
DTSTAMP:20260212T135000Z
CREATED:20260121T151648Z
LAST-MODIFIED:20260212T135000Z
UID:28653-1770818400-1770822000@www.consumeradvocates.org
SUMMARY:From Outreach to Impact: Growing the Consumer Bar and Your Practice
DESCRIPTION:Do you want to help grow the next generation of consumer attorneys—while also building a stronger\, more sustainable practice for yourself? Strategic outreach to non-consumer lawyers through bar association presentations is one of the most effective ways to expand awareness of consumer law\, position yourself as a trusted referral resource\, and generate a steady stream of high-quality leads. These presentations don’t just grow the consumer bar—they grow your reputation\, your referral network\, and your client pipeline. \nJoin NACA Board Member David Chami and his partner Sylvia Bolos to learn how to build powerful\, long-term referral relationships in your community. You’ll receive a ready-to-use PowerPoint presentation you can customize for state and local bar meetings\, giving you a turnkey tool to educate other lawyers about consumer law\, drive new referrals\, and strengthen both your impact and your bottom line. \nWhat You Will Learn \n\nHow to frame and deliver a presentation about consumer law to non-consumer lawyers\nWhat systems and resources are needed to start relationships with non-consumer lawyers\n\nSpeakers \nSylvia Bolos is a partner at Consumer Justice. Sylvia Bolos is a passionate client advocate and experienced lawyer\, dedicated to helping consumers protect their legal rights under the FCRA\, TILA\, ECOA\, TCPA\, EFTA and FDCPA. Prior to joining Consumer Justice Law Firm\, Sylvia served as General Counsel at 123NET\, Senior Counsel at Berger Montague\, and Senior Associate Attorney at Lyngklip and Associates. During her time with Lyngklip & Associates\, she also co-founded Insight\, LLC\, a consumer protection consulting firm\, designed to train and coach other consumer protection attorneys from across the country. \nDavid Chami is the Co-Founder and Managing Partner for Consumer Justice Law Firm with approximately 30 lawyers licensed to practice in 35 states. David’s firm primarily handles cases under the Fair Credit Reporting Act and other adjacent consumer protection statutes. David has been involved in thousands of consumer protection lawsuits and nearly a thousand cases that have been filed in Arbitration over the past 10 years. David’s firm recently filed an anti-trust lawsuit against AAA arguing that its business model has created barriers to entry for competitors and has resulted in a forum which prevents the administration of justice rather than simply making it more efficient.
URL:https://www.consumeradvocates.org/events/online-training-courses/from-outreach-to-impact-growing-the-consumer-bar-and-your-practice/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260204T140000
DTEND;TZID=America/New_York:20260204T160000
DTSTAMP:20260205T134942Z
CREATED:20260121T143326Z
LAST-MODIFIED:20260205T134942Z
UID:28645-1770213600-1770220800@www.consumeradvocates.org
SUMMARY:Medical Debt—Defending Your Clients Against Medical Bills and Aggressive Collection Actions (2026)
DESCRIPTION:Medical debt is the wild west of debt collection. Every debt collector wants in on it and consumer attorneys often find themselves without the tools to fight back.  This seminar follows a spring 2024 webinar on medical debt defense and will give you more tools so that you can both vigorously defend against medical debt collection as well as go on the offensive. \nThis webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions. \nPlease note that participants will be asked to share their stories and experiences as well during this webinar. Following the webinar will be an hour-long time for discussion and extended Q and A. This webinar is free to the entire community. Non-members need to email training@consumeradvocates.org to be verified to attend the webinar. \nWhat You Will Learn \n\nWhich affirmative defenses will give you a fighting chance\, open up discovery even where a counterclaim isn’t available\, and increase your standing with regards to settlement.\nHow to use FDCPA and UDAP statutes to challenge the fairness of the hospital’s billing practice and the debt collector’s actions.\nWhat discovery items you should request and how they will help you defend and prosecute cases.\nExamples of claims\, settlement amounts\, costs to litigate on all these cases.\nTips about medical debt negotiations in a nonlegal setting\, including charity care and payment plans.\n\nSpeakers \nKeith Hagan practices consumer law as a partner at Hofer Hagan LLP\, in Indianapolis\, Indiana. He has been on the front line of defending medical debt cases since 2018. \nBerneta L. Haynes is a senior attorney who focuses on consumer energy policy and medical debt. At NCLC\, she recently authored Protecting Older Adults from Surprise Medical Bills and The Racial Health and Wealth Gap: Impact of Medical Debt on Black Families. She is also a contributing author to the medical debt chapter of NCLC’s Collection Actions practice manual and NCLC’s Surviving Debt consumer guide.
URL:https://www.consumeradvocates.org/events/online-training-courses/medical-debt-defending-your-clients-against-medical-bills-and-aggressive-collection-actions-2026/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260122T140000
DTEND;TZID=America/New_York:20260122T150000
DTSTAMP:20260123T133000Z
CREATED:20260106T153938Z
LAST-MODIFIED:20260123T133000Z
UID:28394-1769090400-1769094000@www.consumeradvocates.org
SUMMARY:Federal Mortgage Servicing Updates
DESCRIPTION:Attorneys working with homeowners in default—whether in private practice or legal services—will gain practical\, up-to-date guidance in this webinar. Learn how to identify the relevant federal investor and understand the current default and loss-mitigation guidelines for FHA\, VA\, Fannie Mae\, Freddie Mac\, and USDA loans\, so you can better advise your clients when they fall behind. \nPlease note that this webinar is free to the whole community. Non-members will need to be verified to register for the webinar. \nWhat You Will Learn \n\nHow to identify the relevant federal investor\nWhat are the latest guidelines that apply when borrowers go into default\n\nSpeaker \nSteve Sharpe is a senior attorney at the National Consumer Law Center (NCLC) focusing on foreclosures and mortgage lending. He leads NCLC’s federal mortgage servicing policy work and frequently presents on mortgage servicing and other housing issues. Steve is a co-author of NCLC’s Mortgage Servicing and Loan Modifications\, Home Foreclosures\, Too Damn High: How Junk Fees Add to Skyrocketing Rents\, and the report How GSE Note Sales Undermine Homeownership\, which examines the impact of bulk sales of hundreds of thousands of home loans to investors. Steve testified in front of Congress on the state of the U.S. Department of Veterans Affairs (VA) Home Loan Guaranty Program\, and he is also a contributing author of the legal treatise Truth in Lending.
URL:https://www.consumeradvocates.org/events/online-training-courses/federal-mortgage-servicing-updates/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260120T140000
DTEND;TZID=America/New_York:20260415T150000
DTSTAMP:20260120T134700Z
CREATED:20251202T145504Z
LAST-MODIFIED:20260120T134700Z
UID:27820-1768917600-1776265200@www.consumeradvocates.org
SUMMARY:Business 102 eCourse: Building and Optimizing Your Consumer Law Practice
DESCRIPTION:Do you want to improve how you run your business? Do you feel sometimes that you are able to derive enough value and income from your cases? Are you starting out and want to develop systems to help you measure success? The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice. \nWith an eye to improving your bottom line\, this course will focus on figuring out how to make a living practicing consumer law. Explore how to increase the value of your cases\, become more efficient\, grow strategically and find the right balance of cases that work for you. \n\nWhat You Will Learn: \n\nHow to analyze and select appropriate fee structures and case valuation methods to establish pricing strategies that maximize profitability for different types of cases.\nHow to implement systems to improve practice efficiency and profitability by enhancing case value\, leveraging attorney time\, and identifying opportunities for jurisdictional expansion and co-counsel partnerships.\nHow to design and refine a practice management plan that balances active caseloads with client development\, pipeline building\, and long-term business sustainability.\n\nWhat the eCourse includes:  \n\n\n\nLive course instruction (all sessions will be recorded for future viewing)\nBi-weekly mastermind sessions (will not be recorded)\nInstructional materials\, including videos\, handouts and readings\n\n\n\n\nSyllabus: \nHow to Make a Living as a Consumer Lawyer \nWeek One:  Presentation \nObjective: How to design a business model that provides a consistent revenue stream \nDate: January 20\, 2026 at 2 pm – 3 pm ET \nSpeakers: Heidi Miller and John Gear \n  \nWeek Two: Discussion Week \nDate:  January 27\, 2026  at 2pm – 3pm ET \n  \nHow Much is This Case Worth: Case Valuation  \nWeek Three: Presentation \nObjective: Determine the value of your case throughout its life cycle \nDate: February 3\, 2026 at 2pm – 3pm ET \nSpeakers: Matthew Vocci and Minal Gahlot \n  \nWeek Four: Discussion Week:   \nDate: February 9\, 2026 2pm – 3pm ET \nModerator: Duran Keller \n  \nMaximizing Case Value \nWeek Five: Presentation \nObjective: How to increase the value of your cases and the value of your time \nDate: February 17\, 2026 2pm – 3pm ET \nSpeaker:  Ron Wilcox \n  \nWeek Six: Discussion Week \nDate: February 25\, 2026 2pm ET \n  \nCreating an Optimized Office System \nWeek Seven: Presentation \nObjective: How to build a connected office system to streamline your cases \nDate: March 4th at 1pm ET \nSpeaker: Kevin Dillon \n  \nWeek Eight: Discussion \nDate: March 10th at 2pm ET \n  \nHow to Grow Your Practice: Multi-Jurisdictions and Co-Counseling \nWeek Nine: Presentation \nObjective: Explore different ways to grow your firms\, including setting up additional offices and finding co-counsel relationships \nDate: March 24th at 2pm – 3pm ET \nSpeakers: Christina Gill Roseman and David McGlothlin \n  \nWeek Ten: Discussion Week \nDate: March 30th at 2pm – 3pm ET \n  \nBalancing Your Caseload \nWeek Eleven: Presentation \nObjective: Determine how to balance your current caseload while building a pipeline for new cases \nDate: April 9th at 2 pm – 3pm ET \nSpeakers: Kathi Rawls (Auto/FDCPA) and Corey McGaha (FCRA/FDCPA) \n   \nWeek Twelve: Discussion and Wrap-Up \nDate: April 15th at 2pm ET \n  \n\nCourse Instructors \nKevin Dillon is founder of Voice for Justice Law\, PLLC and proud member of NACA. He litigates under both state and federal consumer protection laws\, including the FCRA\, FDCPA\, TILA\, TCPA\, RESPA\, VCPA\, and other combinations of letters. Over the course of his legal career\, Kevin has litigated in Virginia state court and in federal courts throughout the country\, as well as arbitrated in JAMS and AAA. He has obtained six-figure settlements for his clients as well as tried cases\, including before a jury. Kevin got his start in consumer protection law first clerking with Greater Boston Legal Services and then working with the fine folks at Consumer Litigation Associates. He is proud to continue in the tradition of social justice law from Northeastern University School of Law where he received his JD. Kevin also served two years in Americorps and had a former career as a Salesforce consultant. He lives in Richmond\, Virginia with his partner Lindsey\, their cat Laertes\, and a jungle of plants. If you’re Virginia-based or nearby\, let me know when you’re in the area! \nBefore starting law school at age 40\, John Gear was a nuclear engineer\, Navy submarine officer\, and then an operations management consultant to industry. After law school\, he worked as a research attorney for the Michigan Court of Appeals and as a regulatory affairs attorney for the Michigan Public Service Commission. Since 2010\, he was been a mostly solo attorney with John Gear Law Office in Salem\, Oregon\, which is a “Values-Based Oregon law practice serving consumers\, elders\, employees\, and nonprofits.” \nMinal Gahlot is a private consumer protection attorney based in Oklahoma City with over a decade of experience advocating for individuals harmed by unfair and deceptive business practices. As the founder of Oklahoma Consumer Law Firm\, she represents clients in a wide range of matters\, including auto dealer fraud\, lemon law violations\, solar panel scams\, wrongful repossession\, credit reporting inaccuracies\, abusive debt collection\, and identity theft.  Minal has achieved successful outcomes for her clients through jury trials\, bench verdicts\, arbitration awards\, and negotiated settlements. She currently serves as the NACA Oklahoma State Chair and has been repeatedly recognized by 405 Magazine as a Top Attorney in Consumer Law.  A frequent speaker at both national and regional conferences\, Minal is a passionate advocate for consumer rights and access to justice\, dedicating time to volunteer and pro bono efforts across Oklahoma. \nDuran Keller is a trial lawyer. He is a graduate of the Gerry Spence Trial Lawyers College and is admitted to practice in Indiana\, New York\, New Jersey\, New Hampshire\, Wisconsin\, and various federal jurisdictions. Most of Duran’s attention is devoted to consumer protection\, but he often takes cases to support a good cause. Duran fights against all types of injustices\, ranging from unfair charges/collection attempts and credit reporting to egregious police brutality cases. He is NACA’s state chair for Indiana\, is a Super Lawyers Rising Star with multiple consumer appellate victories and record-breaking verdicts\, and he has tried multiple cases to jury verdict in state and federal courts. \nCorey D. McGaha is the founder of Corey D. McGaha PLLC\, a solo practice law firm in Little Rock\, AR. Mr. McGaha focuses his practice on debt defense\, FDCPA\, FCRA\, and Auto Fraud cases. He files both individual and class action cases for consumers. \nDavid J. McGlothlin is a partner at the Kazerouni Law Group\, APC. He was born in Mildenhall\, England\, and was raised in Phoenix\, Arizona. He attended Northern Arizona University where he received a Bachelor of Science in American Political Studies and graduated Summa Cum Laude. He graduated University of San Diego School of Law in May 2007.David is a licensed attorney in the State of California\, the state of Oregon\, and the State of Arizona. He is a member of the San Diego County Bar Association\, the Maricopa County Bar Association\, the Federal Bar Association and the National Association of Consumer Advocates. \nHeidi N. Miller is a solo practitioner in Milwaukee\, Wisconsin.  She is licensed in both\nCalifornia and Wisconsin.  For over ten years\, she has focused on consumer law\, specifically representing consumers in claims involving improper debt collection actions\, unlawful repossessions\, credit reporting errors\, and auto sales fraud. She enjoys traveling and has visited all seven continents and 125 countries. \nKathi Rawls \nChristina Gill Roseman\, Esq. is the founding attorney of Roseman Law Firm\, PLLC\, where she represents consumers in the areas of dealer fraud\, lemon law and breach of warranty.  Ms. Roseman has successfully tried numerous cases against vehicle manufacturers and dealerships\, including a verdict in 2019 against Winnebago\, a 2021 verdict against Mercedes and a 2020 verdict against Kia.  She is the Chair of the Allegheny County Bar Association Civil Litigation Section Court Rules Committee and is a member of the invitation-only Academy of Trial Lawyers of Allegheny County.  Ms. Roseman was the 2010-2012 Co-President of the Women’s Bar Association of Western Pennsylvania and the Co-Chair of the CLE Committee for the WBA from 2012 to 2017.  Ms. Roseman is the West Virginia state NACA Co-chair.  Ms. Roseman is licensed to practice in Pennsylvania\, West Virginia\, Ohio\, Wisconsin and Michigan. Roseman Law Firm\, PLLC has offices in Pittsburgh\, Pennsylvania and Morgantown\, West Virginia. \nMatt Vocci is a partner at Santoni\, Vocci & Ortega\, LLC. The majority of his work relates in some way to housing. He represents tenants against landlords and property managers on a variety of cases\, such as consumer protection and consumer debt collection issues\, habitability\, Fair Housing Act violations\, illegal evictions\, and personal injuries. Matt has served as class counsel on several class actions\, including a recent case that resolved favorably for tenants against a large\, out-of-state property management company. He is a member of the MSBA’s Delivery of Legal Services Committee Council and the ACLU of Maryland Committee on Litigation and Legal Priorities. Matt deeply believes in Santoni\, Vocci & Ortega’s mission to provide high-quality legal representation to low-income Marylanders. He graduated cum laude from Temple University\, Beasley School of Law in 2006. \nRon Wilcox is a former NACA Co-Chair of the Board of Directors. He is a graduate of Gerry Spence’s Trial Lawyers College and has tried more than 12 cases to a Final Arbitration Award\, where in many of them the consumers were awarded punitive and/or treble damages.
URL:https://www.consumeradvocates.org/events/ecourses/business-ecourse-102-building-and-optimizing-your-consumer-law-practice/
CATEGORIES:eCourses,Online Training Courses,Upcoming
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251219T130000
DTEND;TZID=America/New_York:20251219T140000
DTSTAMP:20251222T143356Z
CREATED:20251119T160452Z
LAST-MODIFIED:20251222T143356Z
UID:27627-1766149200-1766152800@www.consumeradvocates.org
SUMMARY:Wire Transfers: Can't Live with Them\, Can't Live without Them
DESCRIPTION:If your SEO marketing has anything to do with bank hacking\, stolen money or identity theft\, chances are that you are receiving intake calls by consumers stating that their money has been stolen via wire transfer. It is the wild\, wild west of banking litigation. Does EFTA apply? Can I get attorney’s fees? Is the consumer out of luck? Trust me\, I have been there too. \nThis webinar will explore strategies and remedies for handling wire fraud cases. \n\nWhat You Will Learn \n\n\n\nWhat are the laws around wire transfers\nHow (if at all) it is possible to make a profitable case.\nHow to sneak in attorneys’ fees (if you can).\n\n\n\n\nSpeaker \nNick Barthel is a devout consumer protection lawyer that has years of experience litigating identity theft/financial scam cases. In 2024\, Nick obtained a $1.9 million verdict in a fraudulent wire transfer case. He lives in San Diego\, California and is an amazing guy. If you have not talked to him yet\, you totally should. Great to co-counsel with as well\, so shoot him an email nick@barthelbarthel.com. \n\nPlease note that all live webinars are free to NACA members. Recordings of the webinars are only available for free to higher level members\, firm members and non-members who purchase the webinar. Click here to join the live webinar.
URL:https://www.consumeradvocates.org/events/online-training-courses/wire-transfers-cant-live-with-them-cant-live-without-them/
CATEGORIES:Online Training Courses
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251211T140000
DTEND;TZID=America/New_York:20251211T150000
DTSTAMP:20251212T125152Z
CREATED:20251120T141405Z
LAST-MODIFIED:20251212T125152Z
UID:27641-1765461600-1765465200@www.consumeradvocates.org
SUMMARY:Consumer Law Trends in Bankruptcy Cases
DESCRIPTION:Bankruptcy practices are loaded with potential consumer claims-you just have to know where to look. Litigation attorneys can partner with bankruptcy practitioners to handle consumer claims. Bankruptcy attorneys can partner with litigation attorneys so that they have an experienced litigator to whom they can refer to potential consumer claims. In short\, this situation is a win/win/win for the client\, the bankruptcy attorney and the litigation attorney. \nThis webinar is co-sponsored by NACBA. NACBA members (and all non-members) need an account on NACA’s website. Once that account is set-up\, email training@consumeradvocates.org to get your account verified and to receive a code for complimentary registration. \n\nWhat You Will Learn \n\n\n\nWhat are common consumer claims found in bankruptcy cases\nWhere to find consumer claims in bankruptcy cases\nHow to set up a referral or co-counseling relationship\n\n\n\n\nSpeakers \nSarah Ritchie serves as the Paralegal and Office Manager of John Steinkamp & Associates\, bringing over a decade of experience\, particularly in lawsuits under the Fair Debt Collection Practices Act (FDCPA). As the firm’s national footprint has expanded\, Sarah has taken on a liaison role\, coordinating with law firms and clients across the country\, bridging complex legal communication with a tech savvy approach. An innovator in legal technology\, she recently spoke at the Consumer Rights and Litigation Conference on the ethics of AI tools in litigation. Sarah combines her extensive legal expertise with cutting-edge technological solutions\, helping her team navigate the evolving landscape of legal practice. \nLarry P. Smith is a consumer attorney\, handling matters involving the FCRA\, FDCPA\, EFTA as well as state consumer fraud/UDAP matters for over 18 years.  He is the Managing Partner at SmithMarco\, P.C. which he established in 2005. Mr. Smith has tried dozens of consumer rights cases to verdict in the state and federal courts of Illinois\, Georgia and Wisconsin and has arbitrated over 700 cases. Additionally\, he has amicably resolved over 4000 consumer fraud\, FCRA and FDCPA cases via settlement. \nJohn Steinkamp has been a practicing lawyer in Indianapolis\, IN for eighteen years. His practice\, John Steinkamp & Associates\, does consumer bankruptcy work and consumer litigation. His office has filed more than 650 FDCPA lawsuits since 2009. A former family law attorney\, he has participated in over 300 trials and over 100 mediations. Overall\, John has been an attorney in more than 4\,000 cases. \n 
URL:https://www.consumeradvocates.org/events/online-training-courses/consumer-law-trends-in-bankruptcy-cases/
CATEGORIES:Online Training Courses
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251203T140000
DTEND;TZID=America/New_York:20251203T150000
DTSTAMP:20251205T134658Z
CREATED:20251119T190721Z
LAST-MODIFIED:20251205T134658Z
UID:27636-1764770400-1764774000@www.consumeradvocates.org
SUMMARY:Energy Suppliers: How to Protect Consumers
DESCRIPTION:Many competitive energy suppliers advertise low rates and special deals to attract customers. You may have received advertisements in your mailbox or seen a table set up at your local grocery store exclaiming\, “Switch today and we’ll give you a $25 gift card!” Unfortunately\, these offers often come with hidden costs\, and consumers may end up paying more for their utility bills each month. \nParticipants will be provided information and tools to better understand the competitive energy market\, the consequences of shopping with an energy supplier\, and how to protect against the negative impacts of shopping. \n\nWhat You Will Learn \n\n\n\nHow to spot potential claims against suppliers for slamming and other deceptive marketing practices\nWhat strategies to use in energy supplier cases\n\n\n\n\nSpeaker \nLauren Berman is a Senior Staff Attorney with the Pennsylvania Utility Law Project who has been with the program since 2021.  Lauren splits her time between representing individual clients struggling with accessing and maintaining utility services to their homes and leading Universal Services Proceedings to ensure that all Pennsylvanians have access to safe and affordable utility service.  Prior to her time at PULP\, Lauren worked at Southwest Pennsylvania Legal Aid Services (now Summit Legal Aid) within the Fair Housing Law Project.
URL:https://www.consumeradvocates.org/events/online-training-courses/energy-suppliers-how-to-protect-consumers/
CATEGORIES:Online Training Courses
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251105T140000
DTEND;TZID=America/New_York:20251105T153000
DTSTAMP:20251106T134007Z
CREATED:20251028T130154Z
LAST-MODIFIED:20251106T134007Z
UID:27389-1762351200-1762356600@www.consumeradvocates.org
SUMMARY:When Innovation Turns into Exploitation: Emerging Landlord Practices and Tenant Protections
DESCRIPTION:As new technologies and practices reshape the rental housing market\, tenants are facing fresh challenges that demand informed advocacy. From online tenant portals and credit reporting to “junk fees\,” coded lockouts\, and mandatory insurance policies\, these developments are changing how renters experience housing—and how advocates must respond. This webinar will equip you with the knowledge to identify unlawful practices\, support clients\, and push for fairer housing outcomes. \n\nWhat You Will Learn: \n\n\n\nWhat new tools like tenant portals\, fintech payment systems\, and RUBS billing are affecting tenant rights.\nWhat are the legal implications of emerging landlord practices such as credit reporting\, digital leases\, rent concessions\, and coded lockouts.\nHow to use strategies to recognize and challenge improper fees\, unfair insurance requirements\, and other trends impacting renters’ financial stability.\n\n\n\n\nSpeaker \nChelsea Ortega is a partner at the law firm of Santoni\, Vocci & Ortega\, LLC in Baltimore\, Maryland. Chelsea’s practice primarily focuses on issues involving tenants and consumers’ rights. She regularly represents tenants living in uninhabitable conditions\, who have been the victim of unlawful evictions\, or who have been charged illegal fees. Chelsea has brought and settled several class action cases against large property management companies\, debt collectors\, and auto finance companies. \n\nPlease note live webinars are free to NACA members.  Members will need to pay to watch the recording. Higher Level members and firm members have access to the recordings at no additional costs. Non-members who purchased the webinar will also have access to the recording at no additional cost. \n 
URL:https://www.consumeradvocates.org/events/online-training-courses/when-innovation-turns-into-exploitation-emerging-landlord-practices-and-tenant-protections/
CATEGORIES:Online Training Courses
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251030T140000
DTEND;TZID=America/New_York:20251030T150000
DTSTAMP:20251103T135523Z
CREATED:20251022T131400Z
LAST-MODIFIED:20251103T135523Z
UID:27264-1761832800-1761836400@www.consumeradvocates.org
SUMMARY:Choosing a Venue for Consumer Claims in Bankruptcy
DESCRIPTION:Bankruptcy is hotbed for consumer claims\, but where you file these claims can make all the difference in your case. Join us as we explore the pros and cons of filing consumer claims in small claims court\, state court\, District Court\, and Bankruptcy Court. There’s no one size fits all approach\, but we’ll explore how to analyze your cases and evaluate the proper venue in your cases. \nThis session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases. We’ll walk through the pros and cons of each venue\, some fact patterns\, and practical tips for choosing a venue. \nThis webinar is co-sponsored by NACBA. NACBA members need an account on NACA’s website. Once that account is set-up\, email training@consumeradvocates.org to get your account verified and to receive a code for complimentary registration. \n\nWhat You Will Learn \n\nWhat are the pros and cons of filing in small claims court\, state court\, District Court\, and Bankruptcy Court\nHow to choose the best venue for your case\nWhat are common pitfalls in choosing a venue\n\n\nSpeakers\nPatrick Best is a graduate of the University of Pittsburgh School of Law and the Rochester Institute of Technology. He previously served as Law Clerk to the Honorable Carmen D. Minora of the Lackawanna County Court of Common Pleas. His practice consists of a variety of cases including bankruptcy\, student loans\, FDCPA\, FCRA\, RESPA\, TILA\, and UDAP. He is a member of both NACA and NACBA. In addition to his private practice\, he serves as a Special Assistant District Attorney for the Monroe County District Attorney’s Office to prosecute civil consumer protection violations on behalf of Monroe County Pennsylvania. \nBrian Flick is the managing partner of Dann Law’s Cincinnati Office. He is a tireless advocate for consumers in Ohio\, Kentucky and across the United States. He has litigated RESPA cases in federal and appellate courts across the country including Alabama\, Arkansas\, California\, Colorado\, Florida\, Georgia\, Illinois\, Indiana\, Kansas\, Kentucky\, Michigan\, Missouri\, Nevada\, New Jersey\, New York\, Ohio\, Oregon\, Pennsylvania\, Tennessee\, and Texas. He is a Board Member of the National Association of Consumer Bankruptcy Attorneys and is the Ohio Chair of the National Association of Consumer Advocates. \n\nPlease note live webinars are free to NACA members.  Members will need to pay to watch the recording. Higher Level members and firm members have access to the recordings at no additional costs. Non-members who purchased the webinar will also have access to the recording at no additional cost. NACBA members can email training@consumeradvocates.org to receive a code to register for the live webinar at no cost. \nClick here to watch the live webinar. 
URL:https://www.consumeradvocates.org/events/online-training-courses/choosing-a-venue-for-consumer-claims-in-bankruptcy/
CATEGORIES:Online Training Courses
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251028T140000
DTEND;TZID=America/New_York:20251028T150000
DTSTAMP:20251029T161338Z
CREATED:20251010T192652Z
LAST-MODIFIED:20251029T161338Z
UID:27189-1761660000-1761663600@www.consumeradvocates.org
SUMMARY:Building Trust: Partnering with Communities to Fight Scams
DESCRIPTION:Community partnerships are one of the most effective ways to protect consumers from scams and predatory practices. This webinar will show how attorneys can use NACA’s scam prevention videos and resources to collaborate with community-based organizations\, raise public awareness of consumer rights\, and empower individuals to take action when they’ve been harmed. \n\nWhat You Will Learn:\n• How to identify potential community partners and networks that can help reach consumers at risk of scams.\n• How to build trust and meaningful relationships with community members who may be hesitant to engage with lawyers.\n• How to design and communicate legal services in ways that meet community needs and resonate with local organizations. \n\nSpeakers\nSylvia Bolos is a partner at Consumer Justice. Sylvia Bolos is a passionate client advocate and experienced lawyer\, dedicated to helping consumers protect their legal rights under the FCRA\, TILA\, ECOA\, TCPA\, EFTA and FDCPA. Prior to joining Consumer Justice Law Firm\, Sylvia served as General Counsel at 123NET\, Senior Counsel at Berger Montague\, and Senior Associate Attorney at Lyngklip and Associates. During her time with Lyngklip & Associates\, she also co-founded Insight\, LLC\, a consumer protection consulting firm\, designed to train and coach other consumer protection attorneys from across the country. \n\nAngel Rose Kwaterski is the Consumer Law Priority Coordinator at Legal Action of Wisconsin and is currently based in their Oshkosh office. Angel provides oversight\, mentorship and training related to all consumer matters that the firm assists with. In addition to her role as Priority Coordinator\, she is a staff attorney within the Elder Rights Project where she provides legal representation to Wisconsin residents age 60 or older who are victims of crimes as it relates to housing\, family and consumer law issues. Angel specializes in consumer related issues such as auto fraud\, financial exploitation\, debt collection matters and bankruptcy. Angel received her Bachelor of Arts from Marquette University in 2013 and her Juris Doctor from The John Marshall Law School\, now known as UIC John Marshall Law School in 2016. \n\nPlease note that this webinar is free to members and non-members. Non-members need to be verified before registering. Click here to attend the live webinar.
URL:https://www.consumeradvocates.org/events/online-training-courses/building-trust-partnering-with-communities-to-fight-scams/
CATEGORIES:Online Training Courses,Upcoming
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251023T140000
DTEND;TZID=America/New_York:20251023T153000
DTSTAMP:20251024T142208Z
CREATED:20251007T174217Z
LAST-MODIFIED:20251024T142208Z
UID:27168-1761228000-1761233400@www.consumeradvocates.org
SUMMARY:FCRA 101: Issue Spotting
DESCRIPTION:New to the alphabet soup of federal consumer law? Or perhaps just the FCRA? Come and join this webinar to learn more about this important federal law that provides safeguards to consumers regarding information reported about them. The Fair Credit Reporting Act (FCRA) touches more parts of consumer practice than most people realize — from credit report errors to background check problems and improper use of personal data. \nThis session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case. We’ll walk through some fact patterns\, red flags to watch for\, and practical tips for getting started with these claims. \n\nWhat You Will Learn  \n\nWhat is the scope of the FCRA\nHow to spot issues that implicate the FCRA\nWhen it may make sense to bring in more experienced co-counsel\n\n\nSpeaker  \nKevin Dillon is founder of Voice for Justice Law\, PLLC and proud member of NACA. He litigates under both state and federal consumer protection laws\, including the FCRA\, FDCPA\, TILA\, TCPA\, RESPA\, VCPA\, and other combinations of letters. Over the course of his legal career\, Kevin has litigated in Virginia state court and in federal courts throughout the country\, as well as arbitrated in JAMS and AAA. He has obtained six-figure settlements for his clients as well as tried cases\, including before a jury. Kevin got his start in consumer protection law first clerking with Greater Boston Legal Services and then working with the fine folks at Consumer Litigation Associates. He is proud to continue in the tradition of social justice law from Northeastern University School of Law where he received his JD. Kevin also served two years in Americorps and had a former career as a Salesforce consultant. He lives in Richmond\, Virginia with his partner Lindsey\, their cat Laertes\, and a jungle of plants. If you’re Virginia-based or nearby\, let me know when you’re in the area! \n\nPlease note live webinars are free to NACA members.  Members will need to pay to watch the recording. Higher Level members and firm members have access to the recordings at no additional costs. Non-members who purchased the webinar will also have access to the recording at no additional cost. \n 
URL:https://www.consumeradvocates.org/events/online-training-courses/fcra-101-issue-spotting/
CATEGORIES:Online Training Courses
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