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DTSTART;TZID=America/New_York:20251009T140000
DTEND;TZID=America/New_York:20251009T150000
DTSTAMP:20251010T131904Z
CREATED:20250903T172627Z
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UID:24560-1760018400-1760022000@www.consumeradvocates.org
SUMMARY:How to Successfully Moderate a Conference Session
DESCRIPTION:Attention all CRLC speakers and session organizers! \nHave you ever sat through a presentation that just felt a little…flat? Or have you been part of a session that flew by because it was so interesting and engaging? The difference often comes down to one thing: the moderator. \nA great moderator does more than just introduce people\, they set the tone\, keep the conversation on track\, balance speaker contributions\, and manage audience engagement with ease. \nWhether you’re organizing a session\, leading a panel\, presenting solo\, or stepping into a session without a designated moderator\, these skills are essential for creating a professional\, polished\, engaging experience. \nThis webinar is for those organizing or participating in a conference session to learn practical techniques for moderating with confidence—so you can keep sessions focused\, engaging\, and impactful. \n\nWhat You Will Learn \n\n\n\nHow to prepare for the session ahead of time\nHow to successfully facilitate the session on the day of the conference\nHow to balance audience interactions and presenter remarks\n\n\n\n\nSpeakers \nRebecca Smolar is the Director of Education at NACA. She is responsible for partnering with NACA members to develop and strengthen NACA’s education and training offerings and to ensure that members are kept abreast of trends in the field. She also collaborates with the National Consumer Law Center to improve the quality of joint NCLC-NACA education programs.  Before joining NACA\, she created continuing education programs for high school teachers and college professors through the State University of New York and Washington-DC area think tanks. She started her career as an Officer of Public Affairs at the Embassy of Israel where she gave hundreds of speeches about Israel and U.S.-Israel relations. Ms. Smolar received a M.A. in International Communications from American University and her B.S. in Psychobiology from SUNY Binghamton. \nAndrea Bopp Stark is a senior attorney at the National Consumer Law Center Boston office focusing on writing and teaching about fair debt collection practices and mortgage servicing issues. Andrea is also involved in advocating for foreclosure prevention and fair debt collection policies on the state and federal level. Andrea is a contributing author to NCLC’s Fair Debt Collection\, Home Foreclosures\, and Mortgage Servicing and Loan Modifications legal manuals. Previously\, Andrea was a partner at Molleur Law Office in Biddeford\, ME\, and worked as an attorney for Northeast Legal Aid in Lawrence\, Massachusetts where she was one of NCLC’s first recipients of the John G. Brooks fellowship. Andrea holds a B.A. from the University of Vermont and obtained her JD and Masters of Social Work from Boston College. She is admitted to practice law in Massachusetts & Maine. \n\nPlease note that this event is open to the whole community\, non-members will need to be verified before they will be able to register for the webinar. Email training@consumeradvocates.org to verify your account. This event will be recorded and available at no charge to all webinar registrants.
URL:https://www.consumeradvocates.org/events/online-training-courses/how-to-successfully-moderate-a-conference-session/
CATEGORIES:Online Training Courses,Upcoming
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251015T140000
DTEND;TZID=America/New_York:20251015T150000
DTSTAMP:20251016T132827Z
CREATED:20251001T144350Z
LAST-MODIFIED:20251016T132827Z
UID:27133-1760536800-1760540400@www.consumeradvocates.org
SUMMARY:The Business of Debt Defense
DESCRIPTION:Debt collection lawsuits make up the vast majority of filings in most state courts throughout the country. And far too many consumers are overwhelmed by this process\, resulting in overpriced settlements\, inadvertent admissions\, or default judgments against the consumer. Defending a consumer collection case isn’t hard\, but establishing a business focusing on these cases can be. In this webinar\, you’ll hear from two experienced practitioners who use debt defense cases as the springboard for the rest of their practice\, and you’ll learn the tips and tricks that they have found to be the most impactful. \n\nWhat You Will Learn\n• How to obtain the clients you need to make this practice area thrive\n• What are best practices for obtaining the best results possible for your clients\n• How to make your cases and your practice more efficient \n\nSpeakers \nDan DeLiberty is a consumer rights attorney and founder of The DeLiberty Law Firm and Credit Lawyers.com. Known throughout the Philadelphia region and beyond as “The Credit Lawyer®” his firm has helped thousands of consumers throughout Pennsylvania clear millions of dollars of debt\, without bankruptcy. The firm has defended thousands of collections lawsuits over the past two decades\, involving credit cards\, private student loans\, and repo deficiencies. In addition to debt defense\, Attorney DeLiberty advocates for victims of debt settlement and credit repair scams. Dan has built a reputation as a relentless advocate who levels the playing field for everyday people against billion-dollar financial institutions. \nBrett Freeman is a solo attorney in Lake Ariel\, PA. He received his B.A. from the Pennsylvania State University\, and his J.D. from the Indiana University Mauer School of Law. He concentrates his practice on representing consumers in debt defense cases\, as well as cases brought under the FDCPA\, the FCRA\, and the Pennsylvania UDAP statute. \n\nPlease note live webinars are free to NACA members.  Members will need to pay to watch the recording. Higher Level members and firm members have access to the recordings at no additional costs. Non-members who purchased the webinar will also have access to the recording at no additional cost. \nClick here to watch the live webinar. 
URL:https://www.consumeradvocates.org/events/online-training-courses/the-business-of-debt-defense/
CATEGORIES:Online Training Courses
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251023T140000
DTEND;TZID=America/New_York:20251023T153000
DTSTAMP:20251024T142208Z
CREATED:20251007T174217Z
LAST-MODIFIED:20251024T142208Z
UID:27168-1761228000-1761233400@www.consumeradvocates.org
SUMMARY:FCRA 101: Issue Spotting
DESCRIPTION:New to the alphabet soup of federal consumer law? Or perhaps just the FCRA? Come and join this webinar to learn more about this important federal law that provides safeguards to consumers regarding information reported about them. The Fair Credit Reporting Act (FCRA) touches more parts of consumer practice than most people realize — from credit report errors to background check problems and improper use of personal data. \nThis session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case. We’ll walk through some fact patterns\, red flags to watch for\, and practical tips for getting started with these claims. \n\nWhat You Will Learn  \n\nWhat is the scope of the FCRA\nHow to spot issues that implicate the FCRA\nWhen it may make sense to bring in more experienced co-counsel\n\n\nSpeaker  \nKevin Dillon is founder of Voice for Justice Law\, PLLC and proud member of NACA. He litigates under both state and federal consumer protection laws\, including the FCRA\, FDCPA\, TILA\, TCPA\, RESPA\, VCPA\, and other combinations of letters. Over the course of his legal career\, Kevin has litigated in Virginia state court and in federal courts throughout the country\, as well as arbitrated in JAMS and AAA. He has obtained six-figure settlements for his clients as well as tried cases\, including before a jury. Kevin got his start in consumer protection law first clerking with Greater Boston Legal Services and then working with the fine folks at Consumer Litigation Associates. He is proud to continue in the tradition of social justice law from Northeastern University School of Law where he received his JD. Kevin also served two years in Americorps and had a former career as a Salesforce consultant. He lives in Richmond\, Virginia with his partner Lindsey\, their cat Laertes\, and a jungle of plants. If you’re Virginia-based or nearby\, let me know when you’re in the area! \n\nPlease note live webinars are free to NACA members.  Members will need to pay to watch the recording. Higher Level members and firm members have access to the recordings at no additional costs. Non-members who purchased the webinar will also have access to the recording at no additional cost. \n 
URL:https://www.consumeradvocates.org/events/online-training-courses/fcra-101-issue-spotting/
CATEGORIES:Online Training Courses
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251028T140000
DTEND;TZID=America/New_York:20251028T150000
DTSTAMP:20251029T161338Z
CREATED:20251010T192652Z
LAST-MODIFIED:20251029T161338Z
UID:27189-1761660000-1761663600@www.consumeradvocates.org
SUMMARY:Building Trust: Partnering with Communities to Fight Scams
DESCRIPTION:Community partnerships are one of the most effective ways to protect consumers from scams and predatory practices. This webinar will show how attorneys can use NACA’s scam prevention videos and resources to collaborate with community-based organizations\, raise public awareness of consumer rights\, and empower individuals to take action when they’ve been harmed. \n\nWhat You Will Learn:\n• How to identify potential community partners and networks that can help reach consumers at risk of scams.\n• How to build trust and meaningful relationships with community members who may be hesitant to engage with lawyers.\n• How to design and communicate legal services in ways that meet community needs and resonate with local organizations. \n\nSpeakers\nSylvia Bolos is a partner at Consumer Justice. Sylvia Bolos is a passionate client advocate and experienced lawyer\, dedicated to helping consumers protect their legal rights under the FCRA\, TILA\, ECOA\, TCPA\, EFTA and FDCPA. Prior to joining Consumer Justice Law Firm\, Sylvia served as General Counsel at 123NET\, Senior Counsel at Berger Montague\, and Senior Associate Attorney at Lyngklip and Associates. During her time with Lyngklip & Associates\, she also co-founded Insight\, LLC\, a consumer protection consulting firm\, designed to train and coach other consumer protection attorneys from across the country. \n\nAngel Rose Kwaterski is the Consumer Law Priority Coordinator at Legal Action of Wisconsin and is currently based in their Oshkosh office. Angel provides oversight\, mentorship and training related to all consumer matters that the firm assists with. In addition to her role as Priority Coordinator\, she is a staff attorney within the Elder Rights Project where she provides legal representation to Wisconsin residents age 60 or older who are victims of crimes as it relates to housing\, family and consumer law issues. Angel specializes in consumer related issues such as auto fraud\, financial exploitation\, debt collection matters and bankruptcy. Angel received her Bachelor of Arts from Marquette University in 2013 and her Juris Doctor from The John Marshall Law School\, now known as UIC John Marshall Law School in 2016. \n\nPlease note that this webinar is free to members and non-members. Non-members need to be verified before registering. Click here to attend the live webinar.
URL:https://www.consumeradvocates.org/events/online-training-courses/building-trust-partnering-with-communities-to-fight-scams/
CATEGORIES:Online Training Courses,Upcoming
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251030T140000
DTEND;TZID=America/New_York:20251030T150000
DTSTAMP:20251103T135523Z
CREATED:20251022T131400Z
LAST-MODIFIED:20251103T135523Z
UID:27264-1761832800-1761836400@www.consumeradvocates.org
SUMMARY:Choosing a Venue for Consumer Claims in Bankruptcy
DESCRIPTION:Bankruptcy is hotbed for consumer claims\, but where you file these claims can make all the difference in your case. Join us as we explore the pros and cons of filing consumer claims in small claims court\, state court\, District Court\, and Bankruptcy Court. There’s no one size fits all approach\, but we’ll explore how to analyze your cases and evaluate the proper venue in your cases. \nThis session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases. We’ll walk through the pros and cons of each venue\, some fact patterns\, and practical tips for choosing a venue. \nThis webinar is co-sponsored by NACBA. NACBA members need an account on NACA’s website. Once that account is set-up\, email training@consumeradvocates.org to get your account verified and to receive a code for complimentary registration. \n\nWhat You Will Learn \n\nWhat are the pros and cons of filing in small claims court\, state court\, District Court\, and Bankruptcy Court\nHow to choose the best venue for your case\nWhat are common pitfalls in choosing a venue\n\n\nSpeakers\nPatrick Best is a graduate of the University of Pittsburgh School of Law and the Rochester Institute of Technology. He previously served as Law Clerk to the Honorable Carmen D. Minora of the Lackawanna County Court of Common Pleas. His practice consists of a variety of cases including bankruptcy\, student loans\, FDCPA\, FCRA\, RESPA\, TILA\, and UDAP. He is a member of both NACA and NACBA. In addition to his private practice\, he serves as a Special Assistant District Attorney for the Monroe County District Attorney’s Office to prosecute civil consumer protection violations on behalf of Monroe County Pennsylvania. \nBrian Flick is the managing partner of Dann Law’s Cincinnati Office. He is a tireless advocate for consumers in Ohio\, Kentucky and across the United States. He has litigated RESPA cases in federal and appellate courts across the country including Alabama\, Arkansas\, California\, Colorado\, Florida\, Georgia\, Illinois\, Indiana\, Kansas\, Kentucky\, Michigan\, Missouri\, Nevada\, New Jersey\, New York\, Ohio\, Oregon\, Pennsylvania\, Tennessee\, and Texas. He is a Board Member of the National Association of Consumer Bankruptcy Attorneys and is the Ohio Chair of the National Association of Consumer Advocates. \n\nPlease note live webinars are free to NACA members.  Members will need to pay to watch the recording. Higher Level members and firm members have access to the recordings at no additional costs. Non-members who purchased the webinar will also have access to the recording at no additional cost. NACBA members can email training@consumeradvocates.org to receive a code to register for the live webinar at no cost. \nClick here to watch the live webinar. 
URL:https://www.consumeradvocates.org/events/online-training-courses/choosing-a-venue-for-consumer-claims-in-bankruptcy/
CATEGORIES:Online Training Courses
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