BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//NACA - ECPv6.17.4.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:NACA
X-ORIGINAL-URL:https://www.consumeradvocates.org
X-WR-CALDESC:Events for NACA
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260120T140000
DTEND;TZID=America/New_York:20260415T150000
DTSTAMP:20260120T134700Z
CREATED:20251202T145504Z
LAST-MODIFIED:20260120T134700Z
UID:27820-1768917600-1776265200@www.consumeradvocates.org
SUMMARY:Business 102 eCourse: Building and Optimizing Your Consumer Law Practice
DESCRIPTION:Do you want to improve how you run your business? Do you feel sometimes that you are able to derive enough value and income from your cases? Are you starting out and want to develop systems to help you measure success? The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice. \nWith an eye to improving your bottom line\, this course will focus on figuring out how to make a living practicing consumer law. Explore how to increase the value of your cases\, become more efficient\, grow strategically and find the right balance of cases that work for you. \n\nWhat You Will Learn: \n\nHow to analyze and select appropriate fee structures and case valuation methods to establish pricing strategies that maximize profitability for different types of cases.\nHow to implement systems to improve practice efficiency and profitability by enhancing case value\, leveraging attorney time\, and identifying opportunities for jurisdictional expansion and co-counsel partnerships.\nHow to design and refine a practice management plan that balances active caseloads with client development\, pipeline building\, and long-term business sustainability.\n\nWhat the eCourse includes:  \n\n\n\nLive course instruction (all sessions will be recorded for future viewing)\nBi-weekly mastermind sessions (will not be recorded)\nInstructional materials\, including videos\, handouts and readings\n\n\n\n\nSyllabus: \nHow to Make a Living as a Consumer Lawyer \nWeek One:  Presentation \nObjective: How to design a business model that provides a consistent revenue stream \nDate: January 20\, 2026 at 2 pm – 3 pm ET \nSpeakers: Heidi Miller and John Gear \n  \nWeek Two: Discussion Week \nDate:  January 27\, 2026  at 2pm – 3pm ET \n  \nHow Much is This Case Worth: Case Valuation  \nWeek Three: Presentation \nObjective: Determine the value of your case throughout its life cycle \nDate: February 3\, 2026 at 2pm – 3pm ET \nSpeakers: Matthew Vocci and Minal Gahlot \n  \nWeek Four: Discussion Week:   \nDate: February 9\, 2026 2pm – 3pm ET \nModerator: Duran Keller \n  \nMaximizing Case Value \nWeek Five: Presentation \nObjective: How to increase the value of your cases and the value of your time \nDate: February 17\, 2026 2pm – 3pm ET \nSpeaker:  Ron Wilcox \n  \nWeek Six: Discussion Week \nDate: February 25\, 2026 2pm ET \n  \nCreating an Optimized Office System \nWeek Seven: Presentation \nObjective: How to build a connected office system to streamline your cases \nDate: March 4th at 1pm ET \nSpeaker: Kevin Dillon \n  \nWeek Eight: Discussion \nDate: March 10th at 2pm ET \n  \nHow to Grow Your Practice: Multi-Jurisdictions and Co-Counseling \nWeek Nine: Presentation \nObjective: Explore different ways to grow your firms\, including setting up additional offices and finding co-counsel relationships \nDate: March 24th at 2pm – 3pm ET \nSpeakers: Christina Gill Roseman and David McGlothlin \n  \nWeek Ten: Discussion Week \nDate: March 30th at 2pm – 3pm ET \n  \nBalancing Your Caseload \nWeek Eleven: Presentation \nObjective: Determine how to balance your current caseload while building a pipeline for new cases \nDate: April 9th at 2 pm – 3pm ET \nSpeakers: Kathi Rawls (Auto/FDCPA) and Corey McGaha (FCRA/FDCPA) \n   \nWeek Twelve: Discussion and Wrap-Up \nDate: April 15th at 2pm ET \n  \n\nCourse Instructors \nKevin Dillon is founder of Voice for Justice Law\, PLLC and proud member of NACA. He litigates under both state and federal consumer protection laws\, including the FCRA\, FDCPA\, TILA\, TCPA\, RESPA\, VCPA\, and other combinations of letters. Over the course of his legal career\, Kevin has litigated in Virginia state court and in federal courts throughout the country\, as well as arbitrated in JAMS and AAA. He has obtained six-figure settlements for his clients as well as tried cases\, including before a jury. Kevin got his start in consumer protection law first clerking with Greater Boston Legal Services and then working with the fine folks at Consumer Litigation Associates. He is proud to continue in the tradition of social justice law from Northeastern University School of Law where he received his JD. Kevin also served two years in Americorps and had a former career as a Salesforce consultant. He lives in Richmond\, Virginia with his partner Lindsey\, their cat Laertes\, and a jungle of plants. If you’re Virginia-based or nearby\, let me know when you’re in the area! \nBefore starting law school at age 40\, John Gear was a nuclear engineer\, Navy submarine officer\, and then an operations management consultant to industry. After law school\, he worked as a research attorney for the Michigan Court of Appeals and as a regulatory affairs attorney for the Michigan Public Service Commission. Since 2010\, he was been a mostly solo attorney with John Gear Law Office in Salem\, Oregon\, which is a “Values-Based Oregon law practice serving consumers\, elders\, employees\, and nonprofits.” \nMinal Gahlot is a private consumer protection attorney based in Oklahoma City with over a decade of experience advocating for individuals harmed by unfair and deceptive business practices. As the founder of Oklahoma Consumer Law Firm\, she represents clients in a wide range of matters\, including auto dealer fraud\, lemon law violations\, solar panel scams\, wrongful repossession\, credit reporting inaccuracies\, abusive debt collection\, and identity theft.  Minal has achieved successful outcomes for her clients through jury trials\, bench verdicts\, arbitration awards\, and negotiated settlements. She currently serves as the NACA Oklahoma State Chair and has been repeatedly recognized by 405 Magazine as a Top Attorney in Consumer Law.  A frequent speaker at both national and regional conferences\, Minal is a passionate advocate for consumer rights and access to justice\, dedicating time to volunteer and pro bono efforts across Oklahoma. \nDuran Keller is a trial lawyer. He is a graduate of the Gerry Spence Trial Lawyers College and is admitted to practice in Indiana\, New York\, New Jersey\, New Hampshire\, Wisconsin\, and various federal jurisdictions. Most of Duran’s attention is devoted to consumer protection\, but he often takes cases to support a good cause. Duran fights against all types of injustices\, ranging from unfair charges/collection attempts and credit reporting to egregious police brutality cases. He is NACA’s state chair for Indiana\, is a Super Lawyers Rising Star with multiple consumer appellate victories and record-breaking verdicts\, and he has tried multiple cases to jury verdict in state and federal courts. \nCorey D. McGaha is the founder of Corey D. McGaha PLLC\, a solo practice law firm in Little Rock\, AR. Mr. McGaha focuses his practice on debt defense\, FDCPA\, FCRA\, and Auto Fraud cases. He files both individual and class action cases for consumers. \nDavid J. McGlothlin is a partner at the Kazerouni Law Group\, APC. He was born in Mildenhall\, England\, and was raised in Phoenix\, Arizona. He attended Northern Arizona University where he received a Bachelor of Science in American Political Studies and graduated Summa Cum Laude. He graduated University of San Diego School of Law in May 2007.David is a licensed attorney in the State of California\, the state of Oregon\, and the State of Arizona. He is a member of the San Diego County Bar Association\, the Maricopa County Bar Association\, the Federal Bar Association and the National Association of Consumer Advocates. \nHeidi N. Miller is a solo practitioner in Milwaukee\, Wisconsin.  She is licensed in both\nCalifornia and Wisconsin.  For over ten years\, she has focused on consumer law\, specifically representing consumers in claims involving improper debt collection actions\, unlawful repossessions\, credit reporting errors\, and auto sales fraud. She enjoys traveling and has visited all seven continents and 125 countries. \nKathi Rawls \nChristina Gill Roseman\, Esq. is the founding attorney of Roseman Law Firm\, PLLC\, where she represents consumers in the areas of dealer fraud\, lemon law and breach of warranty.  Ms. Roseman has successfully tried numerous cases against vehicle manufacturers and dealerships\, including a verdict in 2019 against Winnebago\, a 2021 verdict against Mercedes and a 2020 verdict against Kia.  She is the Chair of the Allegheny County Bar Association Civil Litigation Section Court Rules Committee and is a member of the invitation-only Academy of Trial Lawyers of Allegheny County.  Ms. Roseman was the 2010-2012 Co-President of the Women’s Bar Association of Western Pennsylvania and the Co-Chair of the CLE Committee for the WBA from 2012 to 2017.  Ms. Roseman is the West Virginia state NACA Co-chair.  Ms. Roseman is licensed to practice in Pennsylvania\, West Virginia\, Ohio\, Wisconsin and Michigan. Roseman Law Firm\, PLLC has offices in Pittsburgh\, Pennsylvania and Morgantown\, West Virginia. \nMatt Vocci is a partner at Santoni\, Vocci & Ortega\, LLC. The majority of his work relates in some way to housing. He represents tenants against landlords and property managers on a variety of cases\, such as consumer protection and consumer debt collection issues\, habitability\, Fair Housing Act violations\, illegal evictions\, and personal injuries. Matt has served as class counsel on several class actions\, including a recent case that resolved favorably for tenants against a large\, out-of-state property management company. He is a member of the MSBA’s Delivery of Legal Services Committee Council and the ACLU of Maryland Committee on Litigation and Legal Priorities. Matt deeply believes in Santoni\, Vocci & Ortega’s mission to provide high-quality legal representation to low-income Marylanders. He graduated cum laude from Temple University\, Beasley School of Law in 2006. \nRon Wilcox is a former NACA Co-Chair of the Board of Directors. He is a graduate of Gerry Spence’s Trial Lawyers College and has tried more than 12 cases to a Final Arbitration Award\, where in many of them the consumers were awarded punitive and/or treble damages.
URL:https://www.consumeradvocates.org/events/ecourses/business-ecourse-102-building-and-optimizing-your-consumer-law-practice/
CATEGORIES:eCourses,Online Training Courses,Upcoming
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260305T140000
DTEND;TZID=America/New_York:20260305T150000
DTSTAMP:20260306T150314Z
CREATED:20260220T185112Z
LAST-MODIFIED:20260306T150314Z
UID:29092-1772719200-1772722800@www.consumeradvocates.org
SUMMARY:EFTA 101
DESCRIPTION:Millions of Americans lose billions of dollars to bank fraud every year. Some losses – but not all – are covered by the Electronic Fund Transfer Act (EFTA)\, which generally requires that financial institutions reimburse consumers for unauthorized transfers. If you want to better understand when the EFTA applies\, please join us for this webinar\, which will discuss the basics of the EFTA\, engage with fact patterns influenced by real-life scenarios\, and give practical tips about how to litigate EFTA claims. \nWhat You Will Learn \n\nWhat is the scope of the EFTA\nHow to spot transactions covered by the EFTA\nHow to frame your cases to ensure EFTA coverage\n\nSpeakers \nDavid Marco is one of the founding partners of SmithMarco\, P.C.\, and he has devoted the overwhelming majority of his professional career to the practice of consumer litigation and to protecting consumers’ rights. He has many years of litigation experience and currently represents consumers in individual and class action cases arising out of the Electronic Fund Transfer Act\, the Fair Credit Reporting Act\, the Fair Debt Collection Practices Act\, the Illinois Consumer Fraud & Deceptive Business Practices Act\, the Florida Deceptive and Unfair Trade Practices Act\, the Florida Consumer Collection Practices Act\, and other consumer-related statutes. David has successfully briefed and argued myriad motions on a wide range of issues\, arbitrated hundreds of cases\, and tried countless cases to verdict\, including an approximately $250\,000 arbitration award against Citibank for violating the Electronic Fund Transfer Act. \nPat McNichol is a lawyer at Kelly Guzzo\, PLC\, who represents consumers in Maryland\, Virginia\, and beyond.  Pat specializes his practice in payment fraud and has litigated countless cases in court and arbitration against large and small financial institutions.  Before finding his home in the consumer bar\, Pat worked at an international law firm\, where he learned how financial institutions operate. Before that\, Pat clerked for two federal judges: Judge Lauck in the United States District Court for the Eastern District of Virginia; and Judge Goodwin in the United States District Court for the Southern District of West Virginia. Pat has been named a Virginia Super Lawyer and\, on several occasions\, one of The Best Lawyers in America: Ones to Watch for Banking and Finance Law.  Over the past four years\, Pat has spoken on various issues of payment fraud at conferences for the National Consumer Law Center\, the National Association of Consumer Advocates\, and the Virginia Poverty Law Center. He also contributed to the Seventh Edition of the Consumer Banking and Payments Law treatise published by the National Consumer Law Center\, and he twice co-authored the Virginia chapter in the ABA’s The Law of Class Action: Fifty-State Survey.  Pat lives in Richmond\, Virginia\, with his wife Caitlin\, their daughter Harper\, and their two dogs\, Leo and Max. \nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account.
URL:https://www.consumeradvocates.org/events/online-training-courses/efta-101/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260311T140000
DTEND;TZID=America/New_York:20260311T150000
DTSTAMP:20260312T130303Z
CREATED:20260223T141304Z
LAST-MODIFIED:20260312T130303Z
UID:29107-1773237600-1773241200@www.consumeradvocates.org
SUMMARY:Nuts and Bolts of Litigating FCRA 1681s-2(b) Claims
DESCRIPTION:When furnishers of credit information such as banks\, credit card companies\, mortgage lenders\, debt collectors\, and others report inaccurate information to the credit bureaus\, the harm to consumers can be substantial – denial of credit\, loss of existing credit\, reputational harm and emotional distress can all result directly from such errors.  The FCRA provides relief for consumers who have been the victim of such false reporting – but only if the specific rules are followed. \nThis webinar will provide a general overview of the FCRA’s statutory framework against furnishers of information and how it differs from claims against the credit bureaus.  Many consumers use AI or other resources to make their own disputes directly with the furnishers or the CFPB and can end up without an FCRA remedy.  Your knowledge of the specific requirements of Section 1681s-2(b) of the FCRA can be valuable to potential clients to help steer them to a successful FCRA claim for damages and a clean credit report. \nWhat You Will Learn \n\nWhat are the requirements of a successful FCRA claim under Section 1681s-2(b)\nWhat is the differences between claims against furnishers and the credit bureaus\nHow to use direct disputes with furnishers to support your 1681s-2(b) claims\nHow to assist clients with drafting effective dispute letters to the credit bureaus for furnisher inaccuracies\nHow to maximize damages available in Section 1681s-2(b) cases\n\nSpeakers \nTony Love is a solo practitioner in Atlanta\, Georgia who focuses on cases under the Fair Credit Reporting Act and other consumer protection statutes.  Before opening his solo practice\, he spent over twenty years representing a major credit reporting agency and other businesses\, including a number of furnishers\, in cases nationwide under the FCRA.  He has handled countless FCRA cases on both the defense and plaintiff’s side.  He earned his bachelor’s degree from the University of Georgia and his law degree from Georgia State University College of Law where he was a member of the law review.                                         \nRobert W. Murphy is a complex consumer and class action litigation attorney. He has served as an adjunct professor of law at the University of Florida College of Law in Gainesville\, Florida from 2009 to 2021 and served as a visiting professor at the University of Virginia School of Law from 2023 to 2025. He is a past chair of the Consumer Protection Law Committee of The Florida Bar and was a Board Member\, Secretary and Florida State Chairperson for the National Association of Consumer Advocates. He has served as a Board Member of the Florida Bar Foundation as well various legal aid organizations. He has been the Faculty Chair of the Practicing Law Institute’s Consumer Pro Bono Program in San Francisco since 2009. In 2016\, the Florida Bar recognized Mr. Murphy as the Consumer Attorney of the Year.
URL:https://www.consumeradvocates.org/events/online-training-courses/nuts-and-bolts-of-litigating-fcra-1681s-2b-claims/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260325T140000
DTEND;TZID=America/New_York:20260325T150000
DTSTAMP:20260326T132635Z
CREATED:20260304T211543Z
LAST-MODIFIED:20260326T132635Z
UID:29273-1774447200-1774450800@www.consumeradvocates.org
SUMMARY:Get Ahead of the Curve: Navigate Today’s Student Loan Landscape
DESCRIPTION:Seemingly not a day passes without major changes to federal student loans. Between new legislation\, upcoming regulatory changes\, and rapidly evolving legal challenges on multiple fronts\, borrowers are struggling to keep up. What payment plans are valid? Is loan forgiveness still on the table? And what changes are on the horizon? So many questions that we as attorneys have\, never mind our clients\, the borrowers. Worse\, you might be both the attorney AND the borrower. \nGet the most up-to-date answers from our panel of student loan gurus. We’ll separate fact from fiction and dispel the myriads of internet myths out there put forth by You-tube “experts.” Learn where to focus for what really matters and what is really going on. \nWhat You Will Learn \n\nWhat does the Big\, Beautiful Bill do\nWhat are the current valid payment plans and forgiveness options\nWhat to expect from the fallout from the SAVE lawsuit and associated developments\nWhat borrowers will need help with in the coming months\nWhat’s the latest with PSLF\nWhat are bankruptcy discharge methods (DOJ attestation).\n\nSpeakers \nJosh Cohen began his legal career in 2008 by founding his own firm focused on consumer protection and quickly developed a niche in student loan law. Within nine months\, he filed his first class action against the student loan industry. His practice helps borrowers navigate default\, repayment plans\, collection defense\, affirmative claims\, and bankruptcy discharge—successfully discharging over $3M in student loans to date. Josh also trains attorneys through his long-running Student Loan Law Workshop and developed Student Loan Toolbox\, a software tool to help attorneys counsel clients on student loan issues. \nJay S. Fleischman is a consumer protection attorney licensed in New York and California. Since 1995\, his practice has focused on student loan law\, consumer bankruptcy\, and debt collection defense. A seasoned educator and advocate\, Jay has built a substantial digital presence by making complex legal issues accessible. His plain-language content has garnered over 3.2 million views and attracted over 225\,000 followers across TikTok\, Instagram\, LinkedIn\, and YouTube. He also regularly publishes content at MoneyWiseLaw.com\, where he helps consumers better understand their financial rights and options. \nAdam S. Minsky is licensed in Massachusetts\, New York\, and Vermont and is one of the nation’s leading authorities in student loan law. He remains one of the only attorneys in the country with a practice devoted entirely to helping student loan borrowers and their families. Attorney Minsky provides counsel\, legal assistance\, and direct advocacy for borrowers on a variety of student loan-related matters.  He has published three handbooks including The Student Loan Handbook for Law Students and Attorneys\, published by the American Bar Association. Attorney Minsky has also been contributing author to the National Consumer Law Center’s manual\, Student Loan Law. He is a senior contributor at Forbes.com\, where he writes about the latest developments in the student loan space. \nRegistration \nPlease note that the live webinar is free to NACA members. If you are a non-member and would like to purchase this webinar\, you need to create an account on consumeradvocates.org and email training@consumeradvocates.org to verify your account. \n 
URL:https://www.consumeradvocates.org/events/online-training-courses/get-ahead-of-the-curve-navigate-todays-student-loan-landscape/
CATEGORIES:Online Training Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260331T140000
DTEND;TZID=America/New_York:20260331T150000
DTSTAMP:20260401T130900Z
CREATED:20260313T174932Z
LAST-MODIFIED:20260401T130900Z
UID:29388-1774965600-1774969200@www.consumeradvocates.org
SUMMARY:Battle for Consumer Protections: Using Lessons from New York's UDAAP Campaign to Inform Other Advocacy Efforts
DESCRIPTION:New York is known for groundbreaking legislation on discrimination\, public health\, environmental protection\, and many other areas.  Yet remarkably\, it also has one of the nation’s weakest consumer laws.  New York’s law is one of the only consumer statutes in the country that contains no prohibition against unfair and abusive practices with respect to claims by private consumers.  Furthermore\, the law fails to mandate attorneys’ fees and limits statutory damages to a paltry $50. \nA coalition of advocates has relentlessly fought to change this law; last year we came close but were ultimately stymied by the headwinds of politics and special interests.  As we continue to press forward for meaningful change\, we invite you to join us for a conversation about how lessons from our New York battle can inform advocacy efforts everywhere. \n\nWhat You Will Learn \n\n\n\nWhy strong state consumer laws are so important in the present time\nStrategies for addressing common challenges to enacting economic justice reform\nWhether new messaging can be used to curb negative perceptions\n\n\n\n\nSpeakers \nCarolyn E. Coffey is the Director of Litigation for Economic Justice at Mobilization for Justice (MFJ)\, a civil legal services organization that provides advice\, counsel\, and representation to New Yorkers with low incomes. She supervises MFJ’s Consumer Rights Project and engages in consumer policy advocacy. Carolyn co-chairs the New York City Consumer Advocates Taskforce and is a former co-chair of the board of the National Association of Consumer Advocates. \nHashim Rahman runs a consumer law practice based in New York City. He specializes in cases pertaining to credit reporting\, identity theft\, debt collection harassment\, tenants’ rights\, banking fraud\, home-improvement fraud\, product misrepresentations\, and environmental law. He has litigated cases in federal and state courts under the Fair Credit Reporting Act\, the Fair Debt Collection Practices Act\, the Racketeer Influenced and Corrupt Organizations Act\, the Truth in Lending Act\, and other statutes. He is a graduate of Pace Law School\, where he earned his JD\, and the University of Chicago\, where he earned a BA in sociology. \n\nRegistration \nPlease note that this webinar is free to the whole community. The webinar will be recorded and available to all registrants. Non-members must email training@consumeradvocates.org first to be verified.
URL:https://www.consumeradvocates.org/events/online-training-courses/battle-for-consumer-protections-using-lessons-from-new-yorks-udaap-campaign-to-inform-other-advocacy-efforts/
CATEGORIES:Online Training Courses
END:VEVENT
END:VCALENDAR