Driving Claim Rates in Class Actions

January 15, 2020, 2:00 p.m. ET–3:00 p.m. ET
Filed under: 
| Skill areas: 
Client Management
Negotiating Attorney Fees

Private Members: $50
Legal Aid and Public Interest Members: $30
Nonmembers: $90 (Email training@consumeradvocates.org to start vetting process)

According to the U.S. Chamber of Commerce and their allies, consumer class actions deliver miniscule percentages of funds to class members. While the U.S. Chamber and its allies often engage in pencil engineering and fuzzy math, we need to be better at returning money to class members. 
There are multiple reasons why consumer class action claim and fund distributions rates are typically low. Some are about barriers to participation. Some are more about human cognition. The good news is that class counsel can impact this process and improve outcomes. 

The goal of this webinar is to provide practitioners with concrete strategies and steps to improve claim rates. But there is a bigger agenda beneath, including resetting expectations on claim rates and achieving claim rates that rebut U.S. Chamber criticism. 

What You Will Learn

•    How to draft appropriate settlement agreement language
•    How to take advantage of best practices for drafting claim process and claim forms 
•    How to use of data sources to locate class members and get their money back to them


David Sugerman is an Oregon trial lawyer with noteworthy experience in class actions and complex litigation. His notable results include serving as lead counsel in Scharfstein v. BP West Coast Products, LLC, an nine-figure consumer protection trial win against BP for illegal debit card surcharges at the pump. The case settled on appeal for the face-amount of the judgment, plus interest. In addition to the Scharfstein case, David has led a team that has achieved eight-figure settlements in several consumer class action cases. In the last three settlements, David’s team has achieved claim rates of between 55 and 99 percent. 

CLE Credit

Are you interested in receiving CLE credit for this webinar? NACA does not seek CLE approval for each webinar in each individual state.  Individual attorneys can generally apply for, and receive CLE credit, in their respective states. Please note that NACA is now a State Bar of California MCLE Provider and this webinar is considered pre-approved for CLE credits for lawyers practicing in California. NACA will provide, upon request, certificates of attendance to be used in state bar applications and for records required by California attorneys. Email training@consumeradvocates.org to request a certificate of attendance. 

Refund Policy

Please note that there are no refunds for webinars since participants can view the presentation after it has taken place. If your registration was submitted less than two hours prior to the event, it is not guaranteed that you will receive access to participate in the live presentation. However, you will receive access to the recorded webinar in the coming days.

Why You Should Register Even If You Can’t Attend the Live Webinar

For each webinar you register for, regardless of whether you attend live, you will automatically receive an email inviting you to view a recording of the webinar and also containing attachments of the Power Point presentation and any other supplemental materials within two business days of the live webinar. This way, if you have a time conflict, you will be able to listen to the webinar and study the course materials at your convenience. If you have any questions, please email training@consumeradvocates.org.