How to Succeed in Arbitration: The Preliminary Hearing and Discovery

March 20, 2019, 2:00 p.m.–3:00 p.m. ET
Filed under: 
| Skill areas: 
Strategy: Structuring and Plotting the Case


Private Members: $50/Webinar; $120/Webinar Series
Legal Aid, Military, and Public Interest Members: $30/Webinar; $90/Webinar Series
Nonmembers: $75/Webinar; $225/Webinar Series (Nonmembers must be verified to purchase the webinar. Please email to start the verification process.)

Arbitration is ubiquitous, and it has profoundly impacted the private practice of consumer protection law. While much has been said about the disadvantages of arbitration for consumers, many practitioners have had great success in arbitrating individual consumer protection claims. This three-part webinar boot camp will show participants how they can succeed in arbitration. The presenters, Ron Wilcox and Dan Blinn, will address all aspects of arbitrating consumer claims, from the initial selection of an arbitral forum right up to the time of a final award.

There are three webinars in the series:

  • March 6—How to Succeed in Arbitration: Pre-Arbitration Considerations and the Arbitration Demand
  • March 20—How to Succeed in Arbitration: The Preliminary Hearing and Discovery
  • March 28—How to Succeed in Arbitration: The Arbitration Hearing and Post-Hearing Briefing

What You Will Learn

  • What strategies to employ to ensure a favorable arbitral forum and arbitrator
  • When to demand an evidentiary hearing and when to agree to a desk arbitration (submission on the papers)
  • How to prepare for the pre-hearing conference to ensure that you obtain the discovery necessary to prevail
  • How to prepare effective pre-hearing and post-hearing memorandum
  • How to present the case and how arbitration hearings differ from court trials
  • How to maximize attorneys' fees awards


Ronald Wilcox sues creditors and abusive debt collectors for, among other things, FCRA, FDCPA, TCPA, and identity theft violations from his office in San Jose, CA. Ron holds degrees from New York University, Harvard University, and Indiana University, and he is a graduate of Gerry Spence’s Trial Lawyers College. Ron has consistently obtained successful outcomes for his clients and for himself in consumer arbitration.

Dan Blinn handles auto dealer fraud, warranty, and other consumer claims. He holds degrees from New York University and Bowling Green State University. Dan has been successfully arbitrating consumer claims for decades from his office in Rocky Hill, CT.

CLE Credit

Are you interested in receiving CLE credit for this webinar? NACA does not seek CLE approval for each webinar in each individual state.  Individual attorneys can generally apply for, and receive CLE credit, in their respective states. Please note that NACA is now a State Bar of California MCLE Provider and this webinar is considered pre-approved for CLE credits for lawyers practicing in California. NACA will provide, upon request, certificates of attendance to be used in state bar applications and for records required by California attorneys. Email to request a certificate of attendance. 

Refund Policy

Please note that there are no refunds for webinars since participants can view the presentation after it has taken place. If your registration was submitted less than two hours prior to the event, it is not guaranteed that you will receive access to participate in the live presentation. However, you will receive access to the recorded webinar in the coming days.

Why You Should Register Even If You Can’t Attend the Live Webinar

For each webinar you register for, regardless of whether you attend live, you will automatically receive an email inviting you to view a recording of the webinar and also containing attachments of the Power Point presentation and any other supplemental materials within two business days of the live webinar. This way, if you have a time conflict, you will be able to listen to the webinar and study the course materials at your convenience. If you have any questions, please email