How to Succeed in Consumer Arbitration

March 29, 2018, 2:00 p.m.–3:00 p.m. ET
Filed under: 
| Skill areas: 
Evaluating Damages & Resources
Negotiating Attorney Fees
Strategy: Structuring and Plotting the Case

Private Members: $50 
Legal Aid, Military, Public Interest and Law School Members: $30
Nonmembers: $90 (Nonmembers need to email to be verified to attend the webinar)

The noble efforts to stop forced arbitration have yet to succeed. More and more banks and companies are using arbitration. Rather than give up on your case, learn how to succeed in consumer arbitration.

What You Will Learn

•    How the selection of an arbitration and first hearing set the stage for success or failure
•    How to use the Federal Arbitration Act (FAA) and case law to get the discovery you need
•    How to try the case to get a the maximum award for your client


Ronald Wilcox sues banks and debt collectors for FDCPA, TCPA, FCRA, and identity theft violations from his office in San Jose, CA. Ron holds degrees from New York University, Harvard University, and Indiana University, and is a graduate of Gerry Spence’s Trial Lawyers College. He has consistently obtained significant awards on the merits, as well as fee awards, in consumer arbitrations.

CLE Credit

Are you interested in receiving CLE credit for this webinar? NACA does not seek CLE approval for each webinar in each individual state.  Individual attorneys can generally apply for, and receive CLE credit, in their respective states. Please note that NACA is now a State Bar of California MCLE Provider and this webinar is considered pre-approved for CLE credits for lawyers practicing in California. NACA will provide, upon request, certificates of attendance to be used in state bar applications and for records required by California attorneys. Email to request a certificate of attendance. 

Refund Policy

Please note that there are no refunds for webinars since participants can view the presentation after it has taken place. If your registration was submitted less than two hours prior to the event, it is not guaranteed that you will receive access to participate in the live presentation. However, you will receive access to the recorded webinar in the coming days.

Why You Should Register Even If You Can’t Attend the Live Webinar

For each webinar you register for, regardless of whether you attend live, you will automatically receive an email inviting you to view a recording of the webinar and also containing attachments of the Power Point presentation and any other supplemental materials within two business days of the live webinar. This way, if you have a time conflict, you will be able to listen to the webinar and study the course materials at your convenience. If you have any questions, please contact Rebecca Smolar, Manager of Education, at