Medical Debt Defense—Actual Defenses and Aggressive Counterclaims You Can Use in Your State

April 4, 2019, 2:00 p.m.–3:00 p.m. ET
Filed under: 
| Skill areas: 
Spotting and Investigating the Legal Issue
Strategy: Structuring and Plotting the Case

Private Members: $50
Legal Aid, Military, and Public Interest Members: $30
Nonmembers: $90  (Nonmembers must be verified to purchase the webinar. Please email to start the verification process.)

Medical debt is the wild west of debt collection. Every debt collector wants in on it, and as consumer attorneys, we’ve had limited options. No more. Anyone who deals with medical debt is searching for new methodologies to defend against collection. But there are also ways to counter-punch as well, giving you the option to fight back against unfair hospital bills and collection techniques.

This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.

What You Will Learn

  • What the central aspects of medical debt collection are, including an explanation of the “Chargemaster,” your rights to access of the hospital’s pricing schedule, and items you should be demanding in the discovery process
  • Which affirmative defenses will give you a fighting chance, open up discovery even where a counterclaim isn’t available, and increase your standing with regards to settlement
  • How to use FDCPA and local UDAAP statutes to challenge the fairness of the hospital’s billing practice and the debt collector’s actions


Keith Hagan is a consumer law attorney in Indiana. He has been on the front line of defending medical debt cases for the last three years. His case load has increased from settling one case a month to a current caseload of forty-five open cases.

CLE Credit

Are you interested in receiving CLE credit for this webinar? NACA does not seek CLE approval for each webinar in each individual state.  Individual attorneys can generally apply for, and receive CLE credit, in their respective states. Please note that NACA is now a State Bar of California MCLE Provider and this webinar is considered pre-approved for CLE credits for lawyers practicing in California. NACA will provide, upon request, certificates of attendance to be used in state bar applications and for records required by California attorneys. Email to request a certificate of attendance. 

Refund Policy

Please note that there are no refunds for webinars since participants can view the presentation after it has taken place. If your registration was submitted less than two hours prior to the event, it is not guaranteed that you will receive access to participate in the live presentation. However, you will receive access to the recorded webinar in the coming days.

Why You Should Register Even If You Can’t Attend the Live Webinar

For each webinar you register for, regardless of whether you attend live, you will automatically receive an email inviting you to view a recording of the webinar and also containing attachments of the Power Point presentation and any other supplemental materials within two business days of the live webinar. This way, if you have a time conflict, you will be able to listen to the webinar and study the course materials at your convenience. If you have any questions, please email