Protecting Latino Consumers: Information from the FTC

September 29, 2020, 2:15 p.m. ET–3:15 p.m. ET
| Skill areas: 
Business Development
Client Management
Spotting and Investigating the Legal Issue
Strategy: Structuring and Plotting the Case

Members and Nonmembers: Free of Charge (Nonmembers must email us to start vetting process)

Learn about the latest scams and consumer issues affecting Latino consumers.  FTC staff will share strategies to protect Latino consumers, information on scams affecting Spanish-speaking communities, ways to report problems to the FTC, and resources available from the FTC in English and Spanish.

What You Will Learn

·        What are the top scams and consumer issues facing Spanish-speaking communities

·        What strategies can be used to reach Latino consumers

·        Where to go for free resources in Spanish and English to share with the communities you serve.


Monica Vaca, Associate Director, Division of Consumer Response and Operations, Federal Trade Commission

Kati Daffan, Assistant Director, Division of Marketing Practices, Federal Trade Commission

Rosario Mendez, Attorney, Division of Consumer and Business Education, Federal Trade Commission

CLE Credit

Are you interested in receiving CLE credit for this webinar? NACA does not seek CLE approval for each webinar in each individual state.  Individual attorneys can generally apply for, and receive CLE credit, in their respective states. Please note that NACA is now a State Bar of California MCLE Provider and this webinar is considered pre-approved for CLE credits for lawyers practicing in California. NACA will provide, upon request, certificates of attendance to be used in state bar applications and for records required by California attorneys. Email to request a certificate of attendance. 

Refund Policy

Please note that there are no refunds for webinars since participants can view the presentation after it has taken place. If your registration was submitted less than two hours prior to the event, it is not guaranteed that you will receive access to participate in the live presentation. However, you will receive access to the recorded webinar in the coming days.

Why You Should Register Even If You Can’t Attend the Live Webinar

For each webinar you register for, regardless of whether you attend live, you will automatically receive an email inviting you to view a recording of the webinar and also containing attachments of the Power Point presentation and any other supplemental materials within two business days of the live webinar. This way, if you have a time conflict, you will be able to listen to the webinar and study the course materials at your convenience. If you have any questions, please email