Protecting Older Consumers – Research and Resources from the Federal Trade Commission

November 1, 2018, 2:00 p.m.–3:00 p.m. ET
| Skill areas: 
Spotting and Investigating the Legal Issue

Members: Free
Nonmembers: Free (Nonmembers need to email to be verified to attend the webinar)

Join staff from the Federal Trade Commission (FTC) as they share research and resources about the top consumer protection issues facing older consumers. The webinar will include new analyses of the reports received from older adults and provide insights that advocates can use to develop their own strategies for helping older consumers in their communities. The webinar will also include information about fraud prevention messages designed for older consumers as well as resources to help consumers after they have been scammed.

What You Will Learn

  •         New research about the frauds reported by older consumers versus younger consumers
  •         FTC strategies for combating fraud affecting older adults
  •         Recent law enforcement actions affecting older adults


Kati Daffan, Assistant Director, Division of Marketing Practices, Federal Trade Commission

Patti Poss, Attorney, Division of Marketing Practice, Federal Trade Commission

CLE Credit

Are you interested in receiving CLE credit for this webinar? NACA does not seek CLE approval for each webinar in each individual state.  Individual attorneys can generally apply for, and receive CLE credit, in their respective states. Please note that NACA is now a State Bar of California MCLE Provider and this webinar is considered pre-approved for CLE credits for lawyers practicing in California. NACA will provide, upon request, certificates of attendance to be used in state bar applications and for records required by California attorneys. Email to request a certificate of attendance. 

Refund Policy

Please note that there are no refunds for webinars since participants can view the presentation after it has taken place. If your registration was submitted less than two hours prior to the event, it is not guaranteed that you will receive access to participate in the live presentation. However, you will receive access to the recorded webinar in the coming days.

Why You Should Register Even If You Can’t Attend the Live Webinar

For each webinar you register for, regardless of whether you attend live, you will automatically receive an email inviting you to view a recording of the webinar and also containing attachments of the Power Point presentation and any other supplemental materials within two business days of the live webinar. This way, if you have a time conflict, you will be able to listen to the webinar and study the course materials at your convenience. If you have any questions, please email