NACA Joins Orgs to Discuss Language Access in Debt Collection Practices

Publish Date: 
March 17, 2017
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Organizations submitted a letter in response to the CFPB’s Small Business Regulatory Enforcement Fairness Act (SBREFA) review of proposed regulations under the Fair Debt Collection Practices Act (FDCPA). Specifically, the letter addresses the Bureau’s proposal related to increasing access to the FDCPA’s protections for Limited English Proficient (LEP) consumers. We applaud the Bureau for raising the issue of language access in the context of debt collection and for seeking feedback on this important issue.