The goal of the National Association of Consumer Advocates’ two-part webinar series: The Profitable Consumer Law Practice: Being a Good Lawyer is Not Good Enough, is to assist attendees in strengthening their consumer law practice and maximizing its profitability. The first webinar in this series will walk attendees through the basics of choosing practice areas, practice models and business models. The second webinar in the series will focus on deciding whether to take a case, how to build a healthy relationship with your clients, and how to keep your doors open while waiting to be paid.
Cary L. Flitter practices consumer law in suburban Philadelphia, Pennsylvania, New Jersey and in courts around the United States. Flitter litigates principally consumer credit, fair debt and auto repossession cases, both individual cases and class actions. Flitter serves on the adjunct faculty at Widener University School of Law in Wilmington, Delaware and at Temple University’s Beasley School of Law in Philadelphia, where he teaches Consumer Law and Litigation including Fair Debt Collection Practices and Class Action. He is a graduate of the National Institute for Trial Advocacy and the Delaware Law School of Widener University, where he was named Alumnus of the Year in 2011. Mr. Flitter is a contributing author to Pennsylvania Consumer Law by Bisel Publishing Co. This is the leading treatise in Pennsylvania on consumer law. He is also a contributor to Consumer Class Actions 5th Ed. by the National Consumer Law Center. Flitter has written articles for the National Law Journal, the Legal Intelligencer and other publications. In the Court of Appeals, Flitter successfully argued Brown v. Card Service Center, 464 F.3d 450 (3d Cir. 2006), Rosenau v. Unifund, 539 F.3d 218 (3d Cir. 2008) and other cases.
Jane Santoni has been a practicing litigator since 1988 and has been practicing consumer law since 2002. She has successfully tried and settled mortgage fraud, automobile fraud, warranty, illegal repossession, insurance denials and debt collection cases in state circuit, district, and appellate courts and in federal court. Santoni has been interviewed on consumer issues by Fox, CBS and NBC television, and has been quoted in the Baltimore Sun, The Daily Record, the Baltimore Business Journal, and the Scripps Howard news. She has taught consumer law and personal injury seminars for the Maryland Institute of Continuing Professional Education, the National Association of Consumer Advocates, the Judicial Institute of Maryland, local bar associations, colleges and community organizations. She is on the board of directors of Civil Justice, Inc., and is a member of the National Association of Consumer Advocates, the Maryland Consumer Rights Coalition and the Baltimore County Bar Association. She has been named a Super Lawyer in Maryland five times.