Client Management

Besides purchasing a home, buying a car is the biggest consumer purchase that most individuals will make in their lifetime. Today, there are there are more than 260 million registered vehicles in the United States alone. This number is only growing. The automotive industry is ripe with fraud and pitfalls for unwary consumers. Fortunately, there are several federal and state statutes that serve as tools for consumer attorneys to help rectify the wrongs in the industry and advocate for their consumers.

This webinar should be of interest to anyone interested in expanding his or her consumer protection practice by helping a growing and vulnerable population: tenants. We will explore common tenant violations, including illegal charges, dangerous conditions, illegal lock outs, and retaliatory evictions. We will also examine the laws that apply, including common law, state and local landlord tenant statutes, and applicable consumer protection laws. Finally, we will examine how to evaluate and maximize damages  

More and more people are having a hard time making ends meet. They are compensating for this by borrowing relatively small amounts of money from unscrupulous lenders charging high-interest rates. When the consumer defaults, these unscrupulous lenders charge exorbitant “add on” expenses when they sue to recover. The little guy needs help. If you are an attorney who practices in the area of consumer law, you probably like to help the small consumer.

According to the U.S. Chamber of Commerce and their allies, consumer class actions deliver miniscule percentages of funds to class members. While the U.S. Chamber and its allies often engage in pencil engineering and fuzzy math, we need to be better at returning money to class members.

There are multiple reasons why consumer class action claim and fund distributions rates are typically low. Some are about barriers to participation. Some are more about human cognition. The good news is that class counsel can impact this process and improve outcomes.

There are 1.6 trillion dollars in outstanding student loans in the U.S. that affect forty-four million Americans. As attorneys, we need to have a basic knowledge of how to assist our clients in the handling of this type of debt and how to best explain options.

The student loan problem is often very confusing and misunderstood by the student loan borrower as well as the public in general. The student loan debt problem is multi-generational, and potential clients are present in all age groups

Standard productivity hacks don't cut it when you alone are responsible for an entire law practice. This session will cover strategies to create repeatable, step-by-step workflows to run your business, providing several example workflows on how to automate the process of attracting and booking new clients. This webinar will have the opportunity for interaction, where attendees will also be able to ask questions or share workflows and automation techniques that are working for them.

Many legal service consumer law attorneys experience heavy caseloads and want to take on federal student loan work but do not feel they have the capacity. However, building a small student loan practice is possible. Given the right tools and approach, legal aid attorneys can achieve a more diverse and satisfying caseload. 

Defense counsels are constantly coming up with new arguments to avoid the straightforward application of the TCPA. This discussion of these latest tactics will help TCPA practitioners stay one step ahead and be on the cutting edge of the newest developments. These include the latest trends in TCPA arbitration, revocation of consent post-Reyes, challenges to standing based on zone of interests, constitutional challenges to the TCPA, and changes that we can expect under a Trump administration.