NACA submitted comments in response to the Department of Education's Notice of Negotiated Rulemaking to urge the Department to issue regulations that would prohibit schools that participate in the federal aid program from using forced arbitration clauses in their enrollment contracts.
Los Angeles Times, AT&T's new arbitration clause isn't doing you any favors
"'Corporations use forced arbitration as a get-out-of-jail-free card to avoid legal accountability when they injure, rip off, discriminate against, defraud or cause some other harms to people,' said Christine Hines, legislative director for the National Assn. of Consumer Advocates."
NACA urges the 117th Congress to (1) remove obstacles that block legal accountability for harmful practices, (2) ensure the tax system does not penalize harmed consumers who stand up for themselves, (3) encourage an active regulatory system that adequately safeguards consumers, and (4) strengthen consumer remedies and protections in critical consumer laws.
The country is in dire need of a new COVID-19 relief package to help working families cope with the worst health and financial effects of the ongoing pandemic. Instead, leaders in Congress are failing them.
Written by NACA Advocacy
Protecting consumers from scams, fraud, and deceptive conduct is essential in a time of crisis. In fact, extraordinary situations like the COVID-19 emergency highlight the need for these protections on ordinary days. Wells Fargo and its past track record serve as a good example.
In February, Wells Fargo ended forced arbitration for employees with sexual harassment claims. NACA joined this letter to Wells Fargo HR head David Galloreese to urge Wells Fargo to extend this new policy to all potential claims from employees and customers.
The Denver Post, Guest Commentary: This Black Friday, a slew of popular gifts will come with unfair forced arbitration. By T.A. Taylor-Hunt, Colorado state chair for the National Association of Consumer Advocates.
NACA to Congress: The Forced Arbitration Injustice Repeal Act would bar forced arbitration from deciding the outcome of consumer, civil rights, employment, or antitrust violations. It would restore to harmed consumers and workers the right to choose to go to court before a judge and jury when they are financially or physically harmed. Congress should pass this bill.
“The forced arbitration system is simply rigged,” said Christine Hines, legislative director for the National Assn. of Consumer Advocates.