forced arbitration

Letter to the 117th Congress Urging Better Consumer Protection and Accountability

Publish Date: 
January 25, 2021
Type: 
legislative

NACA urges the 117th Congress to (1) remove obstacles that block legal accountability for harmful practices, (2) ensure the tax system does not penalize harmed consumers who stand up for themselves, (3) encourage an active regulatory system that adequately safeguards consumers, and (4) strengthen consumer remedies and protections in critical consumer laws. 

NACA Urges Congress to Vote in Favor of the Forced Arbitration Injustice Repeal Act

Publish Date: 
September 17, 2019
Type: 
legislative

NACA to Congress: The Forced Arbitration Injustice Repeal Act would bar forced arbitration from deciding the outcome of consumer, civil rights, employment, or antitrust violations. It would restore to harmed consumers and workers the right to choose to go to court before a judge and jury when they are financially or physically harmed. Congress should pass this bill.

NACA in the News: Chase says arbitration 'provides better outcomes' for consumers. Nope, say researchers

Release Date: 
June 5, 2019

Los Angeles Times, Chase says arbitration 'provides better outcomes' for consumers. Nope, say researchers.

“The forced arbitration system is simply rigged,” said Christine Hines, legislative director for the National Assn. of Consumer Advocates.

NACA in the News: Equifax Data Breach Highlights Regulatory Shortfall

Release Date: 
September 8, 2017

Law360, Equifax Data Breach Highlights Regulatory Shortfall
"We hope that all members of Congress can stand up for the rights of those 143 million people, as opposed to entertaining the interest of Equifax and the credit reporting companies," said Christine Hines of the National Association of Consumer Advocates.

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