NACA Urges Congress to Vote in Favor of the Forced Arbitration Injustice Repeal Act

NACA to Congress: The Forced Arbitration Injustice Repeal Act would bar forced arbitration from deciding the outcome of consumer, civil rights, employment, or antitrust violations. It would restore to harmed consumers…

NACA in the News: Zombie Debt: How Collectors Trick Consumers into Reviving Dead Debts

The Washington Post Zombie Debt: How Collectors Trick Consumers into Reviving Dead Debts. “Consumers just don’t know the ins and outs of state and federal debt-collection laws and probably will…

NACA and Partners Call on FCC to Adopt More Robocall Protections

NACA joins organizational partners in comments to the Federal Communications Commission recommending robocall prevention policies for phone companies. Phone companies should be required to implement effective call-authentication technologies and policies…

NACA in the News: T-Mobile says class-action lawsuit brought against them breaks terms of service

Mic T-Mobile says class-action lawsuit brought against them breaks terms of service. “As the National Association of Consumer Advocates point out, consumers always have the right to enter arbitration to…

NACA Urges CFPB to Strengthen Overdraft Fee Protections

NACA calls on the Consumer Financial Protection Bureau to keep the overdraft “opt-in” rule and implement further protections against overdraft fees.

NACA and Partners Urge CFPB to Strengthen Overdraft Protections

NACA joins with organizational partners commenting on the Consumer Financial Protection Bureau’s review of the overdraft opt-in rule. The opt-in rule should be retained and further protections must be implemented.

NACA in the News: Watchdog agency must pick a side: Consumers or scammers

The Hill Watchdog agency must pick a side: Consumers or scammers

NACA in the News: Chase says arbitration ‘provides better outcomes’ for consumers. Nope, say researchers

Los Angeles Times Chase says arbitration ‘provides better outcomes’ for consumers. Nope, say researchers. “The forced arbitration system is simply rigged,” said Christine Hines, legislative director for the National Assn.…

NACA Opposes CFPB Effort to Rollback Payday Loan Protections

NACA urges the Consumer Financial Protection Bureau not to rescind the ability to repay provision from its 2017 rule on payday loans and to implement the rule as written.