In its work to promote a fair and open marketplace that protects the rights of consumers, the National Association of Consumer Advocates is particularly focused on working to eliminate forced arbitration clauses from consumer contracts.
Too often, when consumers are harmed by illegal business practices, they face roadblocks at the first stages of seeking justice and getting their claims heard. The fine print terms of service for most cell phone, bank account, credit cards, nursing home, mobile apps, and other corporate contracts force consumers to resolve complaints out of the public court system and into biased, secretive arbitration with private judges.
Comment Letters
NACA Urges Congress to End Forced Arbitration, Restore Consumers’ Rights
The National Association of Consumer Advocates, a national nonprofit organization engaged in promoting a fair and open marketplace that forcefully protects the rights of consumers, particularly those of modest means,…
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NACA to Lawmakers: How Consumers Can Hold Wells Fargo Accountable
NACA to U.S. House Financial Services Committee: Accountability in the financial marketplace is crucial, and we remain concerned over Wells Fargo’s use of restrictive contract terms, known as forced arbitration clauses, that…