August 7, 2013 | Filed under: Forced Arbitration

On August 6, 2013, NACA submitted comments to the Consumer Financial Protection Bureau’s (CFPB) Request for Information on its proposed survey, titled ‘‘Telephone Survey Exploring Consumer Awareness of and Perceptions Regarding Dispute Resolution Provisions in Credit Card...

July 10, 2013 | Filed under: Credit Reporting

Written by NACA Executive Director, Ira Rheingold & NACA Member, Jeff Sovern

Posted by the New York Times:

June 10, 2013 | Filed under: Forced Arbitration

Oxford Health Plans, LLC v. Sutter, 12-135.  The Supreme Court unanimously held that a court may not, under §10(a)(4) of the Federal Arbitration Act, vacate an arbitrator’s finding that the parties’ contract is best interpreted as authorizing class arbitration....

May 7, 2013 | Filed under: Credit Reporting

NACA’s Executive Director Ira Rheingold and Judy Thomas – client of Ohio NACA attorney Sylvia Goldsmith – will be testifying today at 2:30 pm ET before the Senate Commerce Subcommittee on Consumer Protection, Product Safety and Insurance.  The hearing is on “...

March 22, 2013 | Filed under: Automobiles

Consumer Financial Protection Bureau Will Hold Auto Lenders Accountable For Discrimination in Auto Lending

Dealers should not be allowed to impose higher interest rates than necessary on consumers


March 7, 2013 | Filed under: Forced Arbitration

(WASHINGTON, DC) ─ More than ever, consumers are forced to surrender their rights every time they obtain a product or service, including credit cards, checking accounts, cell phone service and even jobs.  To truly honor and recognize the importance of consumer protection laws, it is time...

February 11, 2013 | Filed under: Credit Reporting

A new study indicates as many as 40 million consumers have a mistake on their credit report and Steve Kroft finds it's hard to get them fixed.

Click here to see the video.


December 7, 2012 | Filed under: Automobiles

Read the full article below or on the Americans for Financial Reform website here.

WASHINGTON─ Americans for Financial Reform (AFR) and consumer...

June 25, 2012 | Filed under: Forced Arbitration

Consumer Attorneys report: Arbitration clauses are everywhere, consequently causing consumer claims to disappear.


A June 2012 survey by the National Association of Consumer Advocates (NACA) demonstrates: pre-dispute arbitration clauses...

February 22, 2012 | Filed under: Automobiles

Are Certified Pre-Owned Cars Better?

Consumer groups are seeing growing complaints about the used vehicles.

By Chris...