Press Releases

April 25, 2012 | Filed under: Class Actions | Tagged with: Arbitration

WASHINGTON, D.C. – In the year since the U.S. Supreme Court’s decision in AT&T Mobility v. Concepcion, consumers regularly have been blocked from pursuing class-action cases, a report issued today by Public Citizen and the National Association of Consumer Advocates (NACA) reveals.

April 24, 2012 | Filed under: Forced Arbitration

Today, the National Association of Consumer Advocates released the following statement about the Consumer Financial Protection Bureau's announcement that it would begin its inquiry of the practice of Forced Arbitration:

Consumer Advocates hope CFPB study opens the closed door,...

February 22, 2012 | Filed under: Mortgage, Real Estate & Housing

Results of a new nationwide survey published today by the National Association of Consumer Advocates (NACA), the National Consumer Law Center (NCLC) and the National Association of Consumer Bankruptcy Attorneys (NACBA) show that mortgage servicers continue to initiate foreclosure proceedings improperly, either while a homeowner is awaiting a loan modification or due to improper fees or payment processing.

February 16, 2012 | Filed under: Telephone Consumer Protection Act

To further protect consumers from unwanted autodialed or prerecorded calls, often referred to as “robocalls,” the Federal Communications Commission (FCC) today approved changes to its telemarketing rules.  Unwanted telemarketing calls and texts were consistently in the top three consumer complaint categories at the FCC in 2011.  Robocalls invade consumers’ privacy, and can, in the case of calls to wireless numbers, use up their minutes.