NACA joined consumer groups to submit comments to the Federal Communications Commission on how to best protect consumers from "one-ring" scam phone calls.
NACA joined consumer groups on a comment submitted to the Federal Communications Commission on how to further implement the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act.
The National Association of Consumer Advocates joins other consumer groups to submit input on the Federal Communications Commission's upcoming report on Advanced Methods to Target and Eliminate Unlawful Robocalls. In order to fullyassess and address the ongoing robocall problem, the FCC must collect comprehensive data, particularly from Voice Service Providers.
NACA joins organizational partners in comments to the Federal Communications Commission recommending robocall prevention policies for phone companies. Phone companies should be required to implement effective call-authentication technologies and policies and provide three levels of call blocking options.
NACA joined National Consumer Law Center, Consumer Action, Consumer Federation of America, Public Citizen, and Public Knowledge to oppose a petition filed by ContextMedia, Inc. d/b/a Outcome Health to the Federal Communications Commission, seeking relief from liability under the Telephone Consumer Protection Act.
NACA joins comments to the Federal Communications Commission to oppose requested exemptions from requirements for consent to direct automated calls and texts to the members of credit unions, made by the Credit Union National Association (CUNA). Neither requested exemption is legally permitted under the Telephone Consumer Protection Act (TCPA), and allowing either exemption would seriously and significantly add to the number of unwanted robocalls now made by financial institutions.
Consumers Union, Consumer Action, Consumer Federation of America, National Association of Consumer Advocates, National Consumer Law Center on behalf of its low-income clients, National Consumers League, Public Citizen, and Public Knowledge thanked the Federal Communications Commission (FCC) for its work to encourage the development of a caller ID authentication system to address fraudulent call spoofing, and are encouraged by the support for the project revealed in the submitted comments. Fraudulently spoofed calls evade call-blocking mechanisms, threaten consumers with scams and fraud, and disturb their privacy. Thus, we reiterate our call for the FCC to take rapid action, to require full participation by providers, and to take the lead in establishing effective standards for consumer protection.
NACA joins groups in comments to the Federal Communications Commission on combatting robocalls. Ending unwanted robocalls remains a key concern for the undersigned groups and the consumers we represent. These reply comments briefly develop several of the points made in our original comments. We reiterate our original points, including that the FCC should clarify that the voice providers may block clearly-spoofed calls at the request of the subscriber to the spoofed number, calls spoofed with an invalid number, calls spoofed with a number that has not been allocated to a voice provider, and calls spoofed with a number that has yet to be assigned to a consumer
Consumer groups submit letter to the U.S. Senate Commerce Committee advocating for improved protections against unwanted robocalls, including the ROBOCOP Act, legislation that would provide important new incentives for carriers to provide consumers with call-blocking technologies and help eradicate caller-ID spoofing.
NACA joins other public interest groups to provide comments to the Federal Communications Commission on proposals in the "Anthem" petition, related to robocalls.