No Surprises Act: What You Should Know About Surprise Billing Protections

…contributing author to the medical debt chapter of NCLC’s Collection Actions practice manual. Before joining NCLC, she served as a director at Georgia Watch, a state-based consumer advocacy organization in…

Discovery in Auto Cases

…an associate attorney at the Burdge Law Office in Dayton, OH. Scarlett joined Burdge Law Office in 2016 to combine two of her passions: helping people and cars. She has…

The Military Consumer: Litigating a Case Involving a Service Member Client

When you have the privilege of representing a service member, there are several pitfalls that can occur during the litigation process. This webinar will review the processes and procedures required…

Basics of Evaluating FDCPA Claims

Total consumer debt is at an all-time high. American households hold $18.036 trillion of debt, averaging $105,056 per family. With a jobless rate of four percent, a good percentage of…

FCBA 101: Enforcing Consumer Credit Card Billing Protections and Maximizing Client Recoveries

As account takeovers and credit card fraud proliferate, consumer billing protections provided by the Fair Credit Billing Act (FCBA) remain as important as ever. This webinar is designed to help…

Consumer Protection Issues Affecting Older Adults’ Financial Security: A Primer on Housing Issues (CFPB), Scams and Resources (FTC)

Join staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) to learn about fraud and consumer issues affecting older adults’ financial security. The speakers will cover…

Ethics: Unconscious Bias Against Women in the Law

What You Will Learn How to recognize bias against women How to combat bias against women How to be an ally for women who are facing gender bias Speakers Carolyn…

How to Jumpstart Your Practice

Whether you have been in private practice for years, or if you are just thinking about hanging your own shingle, we can all benefit from giving our careers a “jump…

Understanding Arbitration Rules for Jams & AAA

What You Will Learn How to apply the rules for consumer arbitration in Jams & AAA Speakers Elizabeth Carter, Vice President of the East/Central Region, Jams Neil Currie, Vice President,…