Fighting Unauthorized Billing and Charges on Consumer Accounts

…Poss, Attorney, Bureau of Consumer Protection, Federal Trade Commission Rosario Mendez, Attorney, Bureau of Consumer Protection, Federal Trade Commission Monica Vaca, Assistant Director, Bureau of Consumer Protection, Federal Trade Commission…

Decoding the Rules for Electronic Transactions and Electronic Signatures, including Applications to the TCPA

…to the National Consumer Law Center (NCLC) after serving as managing attorney of NCLC’s Washington, D.C. office from 1991 to 2005. Margot has testified before Congress more than two dozen…

Defending Against HELOC Foreclosures

If you’re a consumer attorney looking to expand your toolkit and better serve clients facing foreclosure, this webinar is essential. As zombie HELOCs resurface and put vulnerable homeowners at risk,…

Fighting for Financial Security During a Pandemic

…Consumer attorneys advise that tenants who are afraid of losing their homes should take care to document all communications with their landlord and respond immediately if their landlord begins an…

The Zabriskie Case and the Value of Community

…give up, but instead turned to our community for whatever assistance we could offer. And the help that they received was truly amazing. First, after talking with several great attorneys…

CFPB Deserves a Clear Champion for Consumers at Its Helm

Written by Christine Hines, Legislative Director In July 2011, Richard Cordray—formerly an Ohio Attorney General and Ohio state representative—was nominated by President Barack Obama as director of the burgeoning Consumer…

Deceptive Money-Making Opportunities

…• What the FTC’s Earnings Claim Rulemaking is and how can you make your voice heard Speakers Kati Daffan is an attorney and assistant director in the FTC’s Bureau of…

Survey: Advocates Reflect on CFPB’s Role in Achieving Justice for Consumers

…(76 percent) or “somewhat helpful” (20 percent) in their representation of their consumer-clients. Every responding legal services attorney – that is, advocates who provide free, civil legal assistance to low-income…

Legal Services Listserv Moderator/Community Manager

This is a NACA member-only resource. If you are a member, please log in. If you would like to become a member, apply here. Log In Join…