NACA joins consumer, civil rights, privacy, community, and fair lending organizations in strongsupport of the Consumer Financial Protection Bureau’s (CFPB) proposal to collect consumer feedback via a “Consumer Response Company Response Survey.” The ability of consumers to provide direct and detailed feedback on their experiences in trying to resolve a dispute with financial service companies will add enormous value for the Bureau, individual companies and the public.
NACA joins public interest groups on letter to Consumer Financial Protection Bureau Director Richard Cordray to recommend best practices for handling imminent mortgage complaints.
NACA joins other organizations that advocate on behalf of consumers, students, civil rights, labor, small business, and more, on a letter to urge Congress to oppose any funding bills that include provisions rolling back or undermining financial reform.
Creditcards.com, How Trump's election may affect credit, consumers
“'Trump has said some harsh things about the big banks,' said Ira Rheingold, executive director of the National Association of Consumer Advocates. Given that many Trump supporters are the working-class voters who benefit from CFPB rules and refunds, 'It will be interesting to see where the battle lines are drawn,' Rheingold said."
NACA joined consumer, fair lending, community and privacy organizations in a letter to U.S. House Financial Services Committee to express strong opposition to provisions in the Financial CHOICE Act (H.R. 5983) that would severely undermine the effectiveness of the Consumer Financial Protection Bureau’s (CFPB) consumer complaint database. The groups
also oppose two similar standalone bills, H.R. 5491 and H.R. 5413 (the CFPB Data Accountability Act).
Advocates Urge CFPB to Strengthen Outlined Debt Collection Rules to Better Protect Consumers
Groups call for more robust documentation standards to ensure debt collectors can prove a debt is owed
NACA and other consumer protection, civil rights, and legal services groups sent a letter to Richard Cordray, director of the Consumer Financial Protection Bureau, to express significant concerns with the outline of proposed regulations on third-party debt collection issued by the Consumer Financial Protection Bureau on July 28, 2016.
The National Association of Consumer Advocates was pleased to submit comments to the Consumer Financial Protection Bureau’s proposed rule to curb the use of predispute binding mandatory arbitration (forced arbitration) clauses in contracts for consumer financial products and services. NACA commends the CFPB’s exhaustive arbitration study and we support the CFPB’s decision to eliminate terms in contractual arbitration requirements that bar consumers from filing or participating in class actions. Read our comments.
Joint statement on the fifth anniversary of the CFPB: Consumer, civil rights, and community-based groups say life is better for American families and neighborhoods because the Consumer Financial Protection Bureau is at work fighting predatory lending and financial abuse.