Blog Archive 2011

Post date: April 8, 2011 - 7:07pm

Chutzpah derives from the Hebrew word u meaning "insolence", "audacity", and "impertinence." In Hebrew, chutzpah is used indignantly, to describe someone who has overstepped the boundaries of accepted behavior with no shame.

Post date: August 10, 2011 - 4:04pm

If an auto dealer sold you a lemon, would you purchase another car from the same dealer? 

Post date: August 18, 2011 - 5:43pm

Now several years into the housing crisis more than 7.5 million homes have entered into foreclosure, with millions more still at risk.  Most federal government and private initiatives to stem the tide of foreclosure have fallen short in the face of continued poor economic conditions as well...

Post date: August 29, 2011 - 3:31pm

In the fight to protect consumers and restoring access to justice one is rarely surprised by the level of corporate hypocrisy.  Yet, last week’s filing by AT&T managed to do just that. 

Post date: September 14, 2011 - 6:55pm

Here's another one minute video on how to spot a car that was wrecked and repaired - before you buy it. Some car dealers don't tell you all they know, like the fact that a car was wrecked and repaired. And that can make for thousands of dollars difference in the value of the car. Don't let a car dealer rip you off. Before you buy that used car, check it over carefully so you don't waste your money.

Post date: September 23, 2011 - 1:35pm

As a consumer advocate, I am moved most, not by the data and research demonstrating the need for stronger consumer protection and financial reform, but by personal stories shared by consumers – both in their ability to help advance an important policy issue and reaffirm the human spirit....

Post date: September 26, 2011 - 1:51pm

We get a lot of calls every day from consumers who are having problems with vehicles. The defects vary anywhere from trim falling off to more.

From time to time we notice an increase in complaints about a particular make or model and recently it happened again.

The Dodge Journey'...

Post date: September 30, 2011 - 12:57pm

Most of the virtual lawyers out there are basically providers of unbundled legal services leveraging technology to accomplish their goals. Sure, some do provide full representation but for the most part it’s not that way. In fact, the virtual law office technology that’s out there seems designed to accommodate the lawyer’s secret wish—a thriving law practice without those nagging clients. Have them fill out some forms online, communicate entirely through a nearly mystic portal, and the lawyer gets to generate work product from a beachside palapa.

Post date: October 5, 2011 - 2:25pm

One of the great privileges of my job is the chance I get to meet and befriend some of the best consumer advocates in the country. Last month, one of my favorite people in the world, Norman Lau passed away.

Post date: October 7, 2011 - 5:42pm

As previously announced, the Senate Judiciary Committee will be holding a hearing on the Arbitration Fairness Act next Thursday October 13th at 2pm in Dirksen 226.  Democratic witnesses include NACA Member Paul Bland, Minnesota AG Lori Swanson and consumer witness, Dr. Deborah Pierce. Republican Witnesses will include: Christopher Drahozel (click here to see his take on Concepcion and the Arbitration Fairness Act) and Victor Schwartz.