Hello, fellow NACA members!
Now that NACA’s new listserv platform has been operational for a few months, we wanted to take this opportunity to answer some questions that have been raised about how to join a restricted listserv. NACA proudly offers the following Open Listservs to all...
Post by Sophia Huang, NACA's Law and Policy Intern
Some members of Congress seem to have it in for consumer rights and individual liberty. On June 22, Rep. Marlin Stutzman (R-IN) introduced a ...
Today, the Consumer Financial Protection Bureau’s proposed rule to limit forced arbitration was published in the Federal Register. Although the Bureau first released its proposal two weeks ago, the 90-day countdown for the public to submit feedback starts today and closes August 22....
Page updated July 10, 2017
On July 10, the Consumer Financial Protection Bureau (CFPB or Bureau) released its final rule to restrict the use of forced arbitration clauses in consumer financial contracts that prohibit consumers' participation in class action suits....
Financial institutions are so peeved with the real prospect of limiting forced arbitration in their fine-print contracts with customers.
The industry had instituted a clever ploy, created by its corporate lawyers, to insert requirements in companies' standard terms and...
As you all know, NACA has been working on finding a solution to the problem of consumer clients being taxed for their attorney’s fees. After much analysis and input from all of you, we decided that our best course of action was to develop a retainer agreement that would protect...
In 2015, Banks Banded Together in Class Actions While Attempting to Bar Customers From Doing The Same
Today, Congress passed a $1.8 trillion spending package to fund the U.S. government. The legislation is not perfect, but it’s worth noting happily that many proposed anti-...
Oct. 8 - Yesterday, the Consumer Financial Protection Bureau held a field hearing in Denver to discuss its proposal to...
A consumer can hardly hope to purchase a financial product or service without being subject to fine-print terms that require them to surrender their right to go to court and privately arbitrate any dispute that might come up between them and lenders or other financial institutions. But the CFPB...
How often do you evaluate your client intake forms to ensure that they are as effective as possible? Guest blogger and NACA member Scott Owens shares his tips on how to best structure your intake forms to ensure that you collect all relevant information and avoid potential problems with TCPA cases.