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October 21, 2011 - 12:57pm | Filed under: Other Areas of Interest

Under the guise of job creation, the Wisconsin GOP has clearly visited the American Legislative Exchange Council’s playbook and are pushing a few anti-consumer bills that will further shield corporations from liability for wrong doing. 

October 5, 2011 - 2:25pm | Filed under: Other Areas of Interest

One of the great privileges of my job is the chance I get to meet and befriend some of the best consumer advocates in the country. Last month, one of my favorite people in the world, Norman Lau passed away.

September 30, 2011 - 12:57pm | Filed under: Other Areas of Interest

Most of the virtual lawyers out there are basically providers of unbundled legal services leveraging technology to accomplish their goals. Sure, some do provide full representation but for the most part it’s not that way. In fact, the virtual law office technology that’s out there seems designed to accommodate the lawyer’s secret wish—a thriving law practice without those nagging clients. Have them fill out some forms online, communicate entirely through a nearly mystic portal, and the lawyer gets to generate work product from a beachside palapa.

September 23, 2011 - 1:35pm | Filed under: Other Areas of Interest

As a consumer advocate, I am moved most, not by the data and research demonstrating the need for stronger consumer protection and financial reform, but by personal stories shared by consumers – both in their ability to help advance an important policy issue and reaffirm the human spirit....

August 4, 2011 - 12:56pm | Filed under: Other Areas of Interest

Not Much Else Needs To Be Said...

July 28, 2011 - 1:53pm | Filed under: Other Areas of Interest

It looked like consumers might finally be getting a break this summer.  Not from the record heat, but rather from some of those mysterious fees, taxes and surcharges that are added to every airline ticket.  Last week, Congress failed to pass a bill that would continue an array of taxes tacked on to every airfare.  Yes, taxes can go away

July 28, 2011 - 1:52pm | Filed under: Other Areas of Interest

Two weeks ago I had the chance to testify before the House Financial Services Subcommittee on Insurance, Housing and Community Opportunity: http://financialservices.house.gov/Calendar/EventSingle.aspx?EventID=250158

July 22, 2011 - 7:00pm | Filed under: Other Areas of Interest

Dear NACA Members,

Financial Reform still needs your help! Issue campaigns are as much about being ready for critical moments as they are about advancing a strategy. This week is that critical moment. One the one hand, consumer advocates are celebrating the one year anniversary of the...

July 21, 2011 - 4:03pm | Filed under: Other Areas of Interest

The Consumer Financial Protection Bureau (CFPB) officially opens its doors today.  Created by the sweeping Dodd-Frank Wall Street Reform Act last July, the Bureau will serve as the leading federal regulator against deceptive, abusive and predatory loan products in the financial marketplace.  One important arm established at the CFPB is the Office of Servicemember Affairs (OSA), which is dedicated solely to helping America's military servicemembers and their families.

July 13, 2011 - 3:23pm | Filed under: Other Areas of Interest

One year ago this month, Congress passed sweeping financial reform legislation and created the Consumer Finance Protection Bureau (CFPB) to address fundamental weaknesses in financial regulation and consumer protection. 

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