Do you want to improve how you run your business? Do you feel sometimes that you are able to derive enough value and income from your cases? Are you starting out and want to develop systems to help you measure success? The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.
With an eye to improving your bottom line, this course will focus on figuring out how to make a living practicing consumer law. Explore how to increase the value of your cases, become more efficient, grow strategically and find the right balance of cases that work for you.
What You Will Learn:
- How to analyze and select appropriate fee structures and case valuation methods to establish pricing strategies that maximize profitability for different types of cases.
- How to implement systems to improve practice efficiency and profitability by enhancing case value, leveraging attorney time, and identifying opportunities for jurisdictional expansion and co-counsel partnerships.
- How to design and refine a practice management plan that balances active caseloads with client development, pipeline building, and long-term business sustainability.
What the eCourse includes:
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- Live course instruction (all sessions will be recorded for future viewing)
- Bi-weekly mastermind sessions (will not be recorded)
- Instructional materials, including videos, handouts and readings
Syllabus:
How to Make a Living as a Consumer Lawyer
Week One: Presentation
Objective: How to design a business model that provides a consistent revenue stream
Date: January 20, 2026 at 2 pm – 3 pm ET
Speakers: Heidi Miller and John Gear
Week Two: Discussion Week
Date: January 27, 2026 at 2pm – 3pm ET
How Much is This Case Worth: Case Valuation
Week Three: Presentation
Objective: Determine the value of your case throughout its life cycle
Date: February 3, 2026 at 2pm – 3pm ET
Speakers: Matthew Vocci and Minal Gahlot
Week Four: Discussion Week:
Date: February 9, 2026 2pm – 3pm ET
Moderator: Duran Keller
Maximizing Case Value
Week Five: Presentation
Objective: How to increase the value of your cases and the value of your time
Date: February 17, 2026 2pm – 3pm ET
Speaker: Ron Wilcox
Week Six: Discussion Week
Date: February 25, 2026 2pm ET
Creating an Optimized Office System
Week Seven: Presentation
Objective: How to build a connected office system to streamline your cases
Date: March 4th at 1pm ET
Speaker: Kevin Dillon
Week Eight: Discussion
Date: March 10th at 2pm ET
How to Grow Your Practice: Multi-Jurisdictions and Co-Counseling
Week Nine: Presentation
Objective: Explore different ways to grow your firms, including setting up additional offices and finding co-counsel relationships
Date: March 24th at 2pm – 3pm ET
Speakers: Christina Gill Roseman and David McGlothlin
Week Ten: Discussion Week
Date: March 30th at 2pm – 3pm ET
Balancing Your Caseload
Week Eleven: Presentation
Objective: Determine how to balance your current caseload while building a pipeline for new cases
Date: April 9th at 2 pm – 3pm ET
Speakers: Kathi Rawls (Auto/FDCPA) and Corey McGaha (FCRA/FDCPA)
Week Twelve: Discussion and Wrap-Up
Date: April 15th at 2pm ET
Course Instructors
Kevin Dillon is founder of Voice for Justice Law, PLLC and proud member of NACA. He litigates under both state and federal consumer protection laws, including the FCRA, FDCPA, TILA, TCPA, RESPA, VCPA, and other combinations of letters. Over the course of his legal career, Kevin has litigated in Virginia state court and in federal courts throughout the country, as well as arbitrated in JAMS and AAA. He has obtained six-figure settlements for his clients as well as tried cases, including before a jury. Kevin got his start in consumer protection law first clerking with Greater Boston Legal Services and then working with the fine folks at Consumer Litigation Associates. He is proud to continue in the tradition of social justice law from Northeastern University School of Law where he received his JD. Kevin also served two years in Americorps and had a former career as a Salesforce consultant. He lives in Richmond, Virginia with his partner Lindsey, their cat Laertes, and a jungle of plants. If you’re Virginia-based or nearby, let me know when you’re in the area!
John Gear
Minal Gahlot is a private consumer protection attorney based in Oklahoma City with over a decade of experience advocating for individuals harmed by unfair and deceptive business practices. As the founder of Oklahoma Consumer Law Firm, she represents clients in a wide range of matters, including auto dealer fraud, lemon law violations, solar panel scams, wrongful repossession, credit reporting inaccuracies, abusive debt collection, and identity theft. Minal has achieved successful outcomes for her clients through jury trials, bench verdicts, arbitration awards, and negotiated settlements. She currently serves as the NACA Oklahoma State Chair and has been repeatedly recognized by 405 Magazine as a Top Attorney in Consumer Law. A frequent speaker at both national and regional conferences, Minal is a passionate advocate for consumer rights and access to justice, dedicating time to volunteer and pro bono efforts across Oklahoma.
Duran Keller is a trial lawyer. He is a graduate of the Gerry Spence Trial Lawyers College and is admitted to practice in Indiana, New York, New Jersey, New Hampshire, Wisconsin, and various federal jurisdictions. Most of Duran’s attention is devoted to consumer protection, but he often takes cases to support a good cause. Duran fights against all types of injustices, ranging from unfair charges/collection attempts and credit reporting to egregious police brutality cases. He is NACA’s state chair for Indiana, is a Super Lawyers Rising Star with multiple consumer appellate victories and record-breaking verdicts, and he has tried multiple cases to jury verdict in state and federal courts.
Corey D. McGaha is the founder of Corey D. McGaha PLLC, a solo practice law firm in Little Rock, AR. Mr. McGaha focuses his practice on debt defense, FDCPA, FCRA, and Auto Fraud cases. He files both individual and class action cases for consumers.
David J. McGlothlin is a partner at the Kazerouni Law Group, APC. He was born in Mildenhall, England, and was raised in Phoenix, Arizona. He attended Northern Arizona University where he received a Bachelor of Science in American Political Studies and graduated Summa Cum Laude. He graduated University of San Diego School of Law in May 2007.David is a licensed attorney in the State of California, the state of Oregon, and the State of Arizona. He is a member of the San Diego County Bar Association, the Maricopa County Bar Association, the Federal Bar Association and the National Association of Consumer Advocates.
Heidi N. Miller is a solo practitioner in Milwaukee, Wisconsin. She is licensed in both
California and Wisconsin. For over ten years, she has focused on consumer law, specifically representing consumers in claims involving improper debt collection actions, unlawful repossessions, credit reporting errors, and auto sales fraud. She enjoys traveling and has visited all seven continents and 125 countries.
Kathi Rawls
Christina Gill Roseman, Esq. is the founding attorney of Roseman Law Firm, PLLC, where she represents consumers in the areas of dealer fraud, lemon law and breach of warranty. Ms. Roseman has successfully tried numerous cases against vehicle manufacturers and dealerships, including a verdict in 2019 against Winnebago, a 2021 verdict against Mercedes and a 2020 verdict against Kia. She is the Chair of the Allegheny County Bar Association Civil Litigation Section Court Rules Committee and is a member of the invitation-only Academy of Trial Lawyers of Allegheny County. Ms. Roseman was the 2010-2012 Co-President of the Women’s Bar Association of Western Pennsylvania and the Co-Chair of the CLE Committee for the WBA from 2012 to 2017. Ms. Roseman is the West Virginia state NACA Co-chair. Ms. Roseman is licensed to practice in Pennsylvania, West Virginia, Ohio, Wisconsin and Michigan. Roseman Law Firm, PLLC has offices in Pittsburgh, Pennsylvania and Morgantown, West Virginia.
Matt Vocci is a partner at Santoni, Vocci & Ortega, LLC. The majority of his work relates in some way to housing. He represents tenants against landlords and property managers on a variety of cases, such as consumer protection and consumer debt collection issues, habitability, Fair Housing Act violations, illegal evictions, and personal injuries. Matt has served as class counsel on several class actions, including a recent case that resolved favorably for tenants against a large, out-of-state property management company. He is a member of the MSBA’s Delivery of Legal Services Committee Council and the ACLU of Maryland Committee on Litigation and Legal Priorities. Matt deeply believes in Santoni, Vocci & Ortega’s mission to provide high-quality legal representation to low-income Marylanders. He graduated cum laude from Temple University, Beasley School of Law in 2006.
Ron Wilcox is a former NACA Co-Chair of the Board of Directors. He is a graduate of Gerry Spence’s Trial Lawyers College and has tried more than 12 cases to a Final Arbitration Award, where in many of them the consumers were awarded punitive and/or treble damages.
January 20, 2026
2:00 pm EST-April 15, 2026
3:00 pm EDT
Cost
Private Members: $$299.00
Legal Aid/Public Interest/Military/Law Student Members: $$200.00
