Events
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Fighting against Fraudulent Practices in Reverse Mortgage Servicing
Some mortgage companies exploit seniors through deceptive reverse mortgage practices, including improper charges or payments related to tax payments, homeowners’ insurance and occupancy certifications. This webinar will explore potential breaches of contract and violations of state and federal consumer protection laws, offering valuable insights to address these injustices. By attending, you’ll gain knowledge of how…
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Bankruptcy may be the Best Choice for Student Loan Relief Post Election
Have you been wondering how the new ED guidelines for discharging federal student loan debt in bankruptcy may help in your practice? This webinar will explore potential relief for student loan debt in the next administration. Please note that there will be a 30-minute online conversation following the webinar for those who want to stay…
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Introduction to Consumer Law Package
Webinars - Spotting FCRA Violations by Reviewing Your Client's Credit Reports - Developing an Auto Practice Part: Issue Spotting Auto Claims - Debt Defense - Fair Debt Collections Practices Act 101 - Loss Mitigation 101 - RESPA 101: Drafting Effective Requests for Information and Notices of Error - Introduction to Student Loan Cases - To…
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Consumer Protection Issues in Real Estate After the National Association of Realtors Settlement
Real estate brokers have enjoyed decades of freedom from regulation and accountability, resulting in commission levels about twice that of comparable nations. The NAR settlement exposed the underlying anti-competitive practices, but the industry is adapting its model to maintain inflated commissions. This webinar will discuss opportunities available to consumer protection attorneys-- whether representing individual consumers…
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Preparing for Trial and Drafting the Pretrial Documents- What You Need to Know and Do
You have defeated the motion for summary judgment and the case is set for trial. Now what do you do? Two experienced NACA trial attorneys will let you know the ins and outs of the myriad documents and motions you have to prepare, and overcoming pretrial obstacles, so your trial will be successful. This webinar…
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Mastering RFIs and NOEs: Essential RESPA Tools for Protecting Homeowners in Times of Job Loss
As more federal workers lose their jobs, the number of loan modifications and foreclosures is expected to increase during this challenging period of job transition. Real Estate Settlement Procedures Act (RESPA) has established itself as the most effective tool that any consumer practitioner can use when dealing with mortgage servicers. Requests for Information (RFIs) and…
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Beginner’s Guide to Unfair and Deceptive Acts and Practices Statutes in Auto Cases
Almost every state has an Unfair and Deceptive Acts and Practices Statutes (UDAP) consumer protection statute modeled after the one developed by the Federal Trade Commissions. These statutes are generally uniform across the country but with important differences unique to each state. Bringing a UDAP claim is an excellent starting point for consumer cases. Drawing…
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Basics of Evaluating FDCPA Claims
Total consumer debt is at an all-time high. American households hold $18.036 trillion of debt, averaging $105,056 per family. With a jobless rate of four percent, a good percentage of that debt is being pursued in collections. While some debt collectors comply with the state and federal debt collection laws, many do not. This session…
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Student Loans in the Eye of the Storm: What Attorneys Need to Know Now
Not a day passes with this new administration where we don’t wonder what is going on with student loans. Combine that with the National SAVE lawsuit in the 8th circuit, and you have what appears to be a perfect storm. What payment plans are valid? Is forgiveness still on the table? And what about this…
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Identifying Furnisher Claims
Furnishers of information to the credit bureaus play a key role in ensuring the accuracy and integrity of credit reporting. Furnishers also have important responsibilities in investigating consumers’ disputes of inaccurate credit report information. Identifying claims against furnishers under the Fair Credit Reporting Act, however, is not as straightforward as identifying claims against the credit…
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Defending Against HELOC Foreclosures
If you're a consumer attorney looking to expand your toolkit and better serve clients facing foreclosure, this webinar is essential. As zombie HELOCs resurface and put vulnerable homeowners at risk, understanding how these financial products differ from traditional mortgages—and how to spot legal issues and defenses—is critical. This session will equip you with foundational knowledge…
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Storms, Claims, and Coverage: Exploring the Complexities of Bringing Homeowner Insurance Claims
With the dawn of the era of climate change, the increase of extreme weather events nationwide has led to a corresponding spike in the number of homeowners and commercial insurance claims resulting from these storm events and subsequently litigation arising from disputes over those claims. This creates a highly specialized area of the law which…
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Spotting FCRA Violations in Post-Discharge Bankruptcy
One of the primary purposes of bankruptcy is to give an honest individual debtor who finds themselves in financial hardship a “fresh start.” Often, however, consumers who have dutifully completed the bankruptcy process and received a discharge nevertheless find themselves still handcuffed to their old debts, due to the credit bureaus reporting inaccurate information about…
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Ask the Auto Fraud Experts: Daniel Blinn and Nicholas Mattison
Do you have an auto practice, or are you considering adding auto to your practice areas? Want to get help with spotting, valuing or litigating your auto cases? Interested in getting feedback from two of the most experienced auto fraud attorneys in the consumer law community? Daniel Blinn and Nicholas Mattison will be available for…
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FCBA 101: Enforcing Consumer Credit Card Billing Protections and Maximizing Client Recoveries
This webinar is designed to help attorneys navigate the FCBA’s critical protections for consumers, particularly the unauthorized use and billing dispute provisions that apply to open-end credit accounts.
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You Won Your Case, Now What: Collecting Consumer Judgements 2025
Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is collectible, but after this webinar, you will be able to identify which ones to pursue. This webinar is an introduction to the basic tools and…
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Meet the Experts: Ashlie Tarpley
NACA is hosting a “Meet the Experts” session with current and former CFPB attorneys and staff to help them connect with NACA member and projects. If you are interested in meeting a potential expert to help you with your case, please join the session. The first session will be featuring Ashlie Tarpley.
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FCRA 101: Documents for Inaccuracy, ID Theft and Mixed File Cases
This introductory presentation covers how to identify and gather key documents for building Fair Credit Reporting Act cases under §§1681e(b), 1681i, and 1681s-2(b).
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Intake That Works: What Auto Fraud Attorneys Wish They Knew Sooner
Whether you're new to auto fraud litigation or a seasoned practitioner looking to refine your client screening process, this CLE offers valuable insights straight from the trenches. Intake is often the most critical phase in an auto fraud case—done right, it can save countless hours and thousands in costs. Done wrong, it can leave you entangled in unworkable cases with little hope of recovery.
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EFTA Intake Strategies: What Great Consumer Lawyers Always Ask
This webinar will teach you how to identify EFTA violations at the first client contact, separate the viable claims from the noise, and position the case for maximum recovery under both the statute and Reg E.
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Medical Debt Defense— Defenses and Aggressive Counterclaims You Can Use in your State (2025)
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.
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Consumer Law Meet-Up
Bailey Glasser LLP 1055 Thomas Jefferson St NW, Ste 540, Washington, DCJoin colleagues for a fun get-together and light refreshments at Bailey Glasser's offices in Washington DC. All NACA members, attorneys advocating on behalf of consumers, legal aid attorneys and law students studying consumer law are encouraged to attend!
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Ask the FDCPA Experts: Stacy Bardo and Angie Robertson
Stacy Bardo and Angie Robertson will be available for an online question and answer session on all topics related to determining viable FDCPA claims or defenses.
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How to Issue Spot and Litigate FCRA Cases Involving Inaccurate Tenant Screening Background Check Reports
If you are investigating and/or litigating FCRA cases against some or all of the main players in the tenant screening world you need to understand how to effectively issue spot and conduct discovery to increase your settlement leverage, prevail on your claims at summary judgement, and ultimately win at trial.
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Creative State Tools in Forced Arbitration Policymaking
NACA's Learning PlatformThis webinar will cover recent efforts to chip away at forced arbitration, and how to replicate these creative strategies at the state level to fight back against this often harsh and unjust process.
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How To Help Shape Your State’s Laws
This presentation will provide an overview of how to get started, who to engage with, what to expect from the process, who and what to watch out for, and how to evaluate your progress.
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Truth, Trust, and Taboos: Ethical Consumer Advocacy for Immigrant Clients
This session will help attorneys strengthen their consumer law practice, ensuring they can effectively protect and advocate for immigrant clients in today’s legal environment.
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Marketing Made Simple: Putting NACA’s PSA Videos to Work for You
NACA has developed a series of consumer-friendly animated videos to help you educate, protect, and empower your clients and community from fraud – as well as establish you and your firm as experts in this practice area. In this webinar, you’ll learn simple and effective ways to integrate these videos into your practice.
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How to Successfully Moderate a Conference Session
This webinar is for those organizing or participating in a conference session to learn practical techniques for moderating with confidence—so you can keep sessions focused, engaging, and impactful.
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The Business of Debt Defense
Hear from two experienced practitioners who use debt defense cases as the springboard for the rest of their practice, and you’ll learn the tips and tricks that they have found to be the most impactful.
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FCRA 101: Issue Spotting
This session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case.
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Building Trust: Partnering with Communities to Fight Scams
This webinar will show how attorneys can use NACA’s scam prevention videos and resources to collaborate with community-based organizations.
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Choosing a Venue for Consumer Claims in Bankruptcy
This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases.
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When Innovation Turns into Exploitation: Emerging Landlord Practices and Tenant Protections
What new tools like tenant portals, fintech payment systems, and RUBS billing are affecting tenant rights.
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Energy Suppliers: How to Protect Consumers
Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.
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Consumer Law Trends in Bankruptcy Cases
What are common consumer claims found in bankruptcy cases
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Wire Transfers: Can’t Live with Them, Can’t Live without Them
This webinar will explore strategies and remedies for handling wire fraud cases.
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Business 102 eCourse: Building and Optimizing Your Consumer Law Practice
The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.
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Federal Mortgage Servicing Updates
Learn how to identify the relevant federal investor and understand the current default and loss-mitigation guidelines for FHA, VA, Fannie Mae, Freddie Mac, and USDA loans, so you can better advise your clients when they fall behind.
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Medical Debt—Defending Your Clients Against Medical Bills and Aggressive Collection Actions (2026)
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.
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From Outreach to Impact: Growing the Consumer Bar and Your Practice
Join NACA Board Member David Chami and his partner Sylvia Bolos to learn how to build powerful, long-term referral relationships in your community.
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Predatory Lending: Current Trends and Claim Spotting (2026)
Despite well-established laws, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Learn to spot legal claims.
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Discovery Strategies in Solar Fraud Litigation: Uncovering the Financing Schemes
This webinar is designed for attorneys who already litigate solar cases and want to sharpen their discovery strategy.
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EFTA 101
If you want to better understand when the EFTA applies, please join us for this webinar.
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Nuts and Bolts of Litigating FCRA 1681s-2(b) Claims
This webinar will provide a general overview of the FCRA’s statutory framework against furnishers of information and how it differs from claims against the credit bureaus.
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Get Ahead of the Curve: Navigate Today’s Student Loan Landscape
Get the most up-to-date answers from our panel of student loan gurus. We’ll separate fact from fiction and dispel the myriads of internet myths out there put forth by You-tube “experts.”
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Battle for Consumer Protections: Using Lessons from New York’s UDAAP Campaign to Inform Other Advocacy Efforts
Join us for a conversation about how lessons from our New York battle can inform advocacy efforts everywhere.
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Fraudulent Practices in Mortgage Servicing – When Clients with Clean Hands are Falsely Accused of Mortgage Default
So, are you ready to equip yourself with the tools needed to identify potential violations and take action against fraudulent practices in mortgage servicing?
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Fighting Back Against Third Party Debt Buyers & Predatory Debt Settlement Practices
Join us for an informative and practical webinar as we take a closer look at two growing threats facing consumers: third-party debt buyers and predatory debt settlement companies.
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Trends in Homeownership Scams and Solicitations: Spotlight on Seniors
The presentation will cover why seniors are particularly susceptible to undue influence and fraud.
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FCRA Case Strategy: Turning Everyday Cases into Strong Outcomes
If you like FCRA cases, know the basics and are interested in getting the most out of the cases that come through your door, this webinar is for you.
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Discharged But Not Done: Navigating the FDCPA in Consumer Bankruptcy Practice
Attendees will learn where to look to find potential FDCPA claims in their bankruptcy practice.
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Common Problems and Solutions When Defending Debtors
This course will help prepare attorneys less experienced in debt defense to identify common issues and defenses that may arise in their cases.
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Requesting, Obtaining and Using Machine-Generated Evidence
How to target and tailor your systems-related discovery requests
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Education Listening Session for Legal Aid Attorneys
Legal Aid Attorneys: Help Us Shape the Future of Consumer Law Education!
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Analysis of a Big Verdict in a Small Conservative Town
Learn the ins and outs of putting a UDAP auto case together, trying it and winning, no matter what the jurisdiction.
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FTC’s Preservation of Consumers’ Claims and Defenses Rule (aka the “Holder Rule”)
The Holder Rule is an excellent law to use in many finance fraud cases and is a must know for every auto fraud and solar fraud practitioner.
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Arbitration 101 eCourse
The Arbitration101 eCourse gives you the knowledge, skills and strategies to make arbitration part of your practice.
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Issue Spotting Common Auto Claims
This webinar is aimed at consumer attorneys who are either starting a new practice or looking to expand into the area of auto fraud.
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The ABCs of Solar Fraud: Getting Started on Solar Fraud Cases
This webinar will provide the foundation you need to evaluate potential solar fraud cases.
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Understanding Documents from Experian
nderstanding what information to request—and how to use it effectively—can make a significant difference in the strength of an FCRA case. This webinar will help consumer attorneys identify the key documents, data, and other materials relevant to claims involving Experian, providing practical guidance on the information that can support case evaluation, discovery, and litigation strategy.
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