NACA joins organizational partners in comments to the Federal Communications Commission recommending robocall prevention policies for phone companies. Phone companies should be required to implement effective call-authentication technologies and policies and provide three levels of call blocking options.
NACA joins with organizational partners commenting on the Consumer Financial Protection Bureau's review of the overdraft opt-in rule. The opt-in rule should be retained and further protections must be implemented.
NACA calls on the Consumer Financial Protection Bureau to keep the overdraft "opt-in" rule and implement further protections against overdraft fees.
NACA urges the Consumer Financial Protection Bureau not to rescind the ability to repay provision from its 2017 rule on payday loans and to implement the rule as written.
NACA submits letter on behalf of organizations to U.S. Senate Judiciary Committee for hearing entitled “Arbitration in America.”
NACA sent a letter in response to the U.S. Senate Banking Committee's effort to gather information on the looming issues on data privacy and protection facing all American consumers. Corporations’ voluntary data protection and privacy practices are insufficient to protect consumers from harm, provide very little to ensure accountability when harm occurs, and appear to lack tools to prevent future damage. It is also clear that consumers have little or no control over their personal data, including the use and security of their information.
NACA to U.S. House Financial Services Committee: Accountability in the financial marketplace is crucial, and we remain concerned over Wells Fargo's use of restrictive contract terms, known as forced arbitration clauses, that deny its customers of their right to go before a judge and jury when they are harmed by its misconduct. It is time to end this practice.
NACA joins with other consumer, civil rights, and labor organizations to express support for the “Consumers First Act,” introduced by Rep. Maxine Water, chairwoman of the U.S. House Financial Services Committee. The bill puts consumers at the forefront of the Consumer Financial Protection Bureau (“CFPB”)’s work. The Consumers First Act refocuses the CFPB on its mission to protect consumers and restores the structures it needs to fight discrimination in lending.
The National Association of Consumer Advocates, a national nonprofit organization engaged in promoting a fair and open marketplace that forcefully protects the rights of consumers, particularly those of modest means, writes Congress to share our strong support of legislation that would end the corporate use of forced arbitration against consumers and workers.