NACA submits letter on behalf of organizations to U.S. Senate Judiciary Committee for hearing entitled “Arbitration in America.”
NACA sent a letter in response to the U.S. Senate Banking Committee's effort to gather information on the looming issues on data privacy and protection facing all American consumers. Corporations’ voluntary data protection and privacy practices are insufficient to protect consumers from harm, provide very little to ensure accountability when harm occurs, and appear to lack tools to prevent future damage. It is also clear that consumers have little or no control over their personal data, including the use and security of their information.
NACA to U.S. House Financial Services Committee: Accountability in the financial marketplace is crucial, and we remain concerned over Wells Fargo's use of restrictive contract terms, known as forced arbitration clauses, that deny its customers of their right to go before a judge and jury when they are harmed by its misconduct. It is time to end this practice.
NACA joins with other consumer, civil rights, and labor organizations to express support for the “Consumers First Act,” introduced by Rep. Maxine Water, chairwoman of the U.S. House Financial Services Committee. The bill puts consumers at the forefront of the Consumer Financial Protection Bureau (“CFPB”)’s work. The Consumers First Act refocuses the CFPB on its mission to protect consumers and restores the structures it needs to fight discrimination in lending.
The National Association of Consumer Advocates, a national nonprofit organization engaged in promoting a fair and open marketplace that forcefully protects the rights of consumers, particularly those of modest means, writes Congress to share our strong support of legislation that would end the corporate use of forced arbitration against consumers and workers.
Credit reporting, which is the leading category of complaints that the Consumer Financial Protection Bureau receives from the American public, is fraught with widespread, systemic drawbacks that have had a devastating financial impact on millions of consumers’ lives...The time is ripe for Congress to examine old and new problems and consider meaningful reforms to protect consumers in the credit reporting system.
NACA joins with organizational partners to urge the Consumer Financial Protection Bureau to write a strong debt collection focused on protecting consumers from debt collection abuses.
This letter to Congress was updated on January 3, 2019.
NACA and Fair Arbitration Now coalition strongly supports the Restoring Justice for Workers Act, which would ensure that millions of U.S. workers will once again have their day in court to enforce protections available to them under employment and civil right laws.