In its work to promote a fair and open marketplace that protects the rights of consumers, the National Association of Consumer Advocates is particularly focused on working to eliminate forced arbitration clauses from consumer contracts.
Too often, when consumers are harmed by illegal business practices, they face roadblocks at the first stages of seeking justice and getting their claims heard. The fine print terms of service for most cell phone, bank account, credit cards, nursing home, mobile apps, and other corporate contracts force consumers to resolve complaints out of the public court system and into biased, secretive arbitration with private judges.
Comment Letters
NACA Supports Investor Choice and Ban on Forced Arbitration
Letter to House Financial Services Committee in support of the Investor Choice Act.
Groups Support Amendment to Protect Servicemembers from Forced Arbitration
NACA joined public interest groups on a letter in support of the Blumenthal amendment to the National Defense Authorization Act for the fiscal year of 2022. The amendment would prohibit…
NACA Urges Department of Education to Issue Rules on Forced Arbitration
NACA submitted comments in response to the Department of Education’s Notice of Negotiated Rulemaking to urge the Department to issue regulations that would prohibit schools that participate in the federal…
Public Interest Organizations Strongly Support the FAIR Act to End Forced Arbitration
NACA joins 82 other organizations in strong support of the Forced Arbitration Injustice Repeal (FAIR) Act.
Letter to the 117th Congress Urging Better Consumer Protection and Accountability
NACA urges the 117th Congress to (1) remove obstacles that block legal accountability for harmful practices, (2) ensure the tax system does not penalize harmed consumers who stand up for…
NACA and Allies Send Letter to Wells Fargo Executive on Forced Arbitration
In February, Wells Fargo ended forced arbitration for employees with sexual harassment claims. NACA joined this letter to Wells Fargo HR head David Galloreese to urge Wells Fargo to extend…
NACA Urges Congress to Vote in Favor of the Forced Arbitration Injustice Repeal Act
NACA to Congress: The Forced Arbitration Injustice Repeal Act would bar forced arbitration from deciding the outcome of consumer, civil rights, employment, or antitrust violations. It would restore to harmed consumers…
NACA Urges Passage of Bill to End Forced Arbitration
The National Association of Consumer Advocates, a national nonprofit organization engaged in promoting a fair and open marketplace that forcefully protects the rights of consumers, particularly those of modest means,…
U.S. Senate Judiciary Committee Holds Hearing on “Arbitration in America”
NACA submits letter on behalf of organizations to U.S. Senate Judiciary Committee for hearing entitled “Arbitration in America.”
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NACA Joins Letter in Support of Bill to Ban Forced Arbitration for Sexual Assault and Harassment Cases
NACA and a coalition of public interest groups sent a letter to the U.S. House of Representatives in support of H.R. 4445, the Ending Forced Arbitration of Sexual Assault and…