How to Start/Maintain a Consumer Practice within a Legal Services Agency
According to the Legal Services Corporation (LSC), consumer issues account for eleven percent of all complaints in LSC-funded programs. Yet, the numbers of low income and economically vulnerable individuals impacted by debt collection, bankruptcy and other consumer problems are quite significant. For example, one in seven adults in the U.S. is being pursued by debt…
Turning Debt Defense Cases into a Consumer Practice
As advocates representing consumer collection defendants, we have all heard about how to use the FDCPA to turn the tables on debt buyers. But do you know how to turn the tables on other types of collection plaintiffs using other weapons in the consumer arsenal? An auto loan deficiency case, for example, can present a…
Gathering, Preserving, and Leveraging Evidence in FDCPA and TCPA Cases
Evidence handling is crucial to efficiently and effectively winning your FDCPA/TCPA cases. You can win these cases if you approach evidence gathering and preservation early—long before a case is ever filed—and then leverage it to overwhelm a short-sighted defendant. Every practitioner interested in improving his/her evidence-handling strategies ought to attend this important webinar. What You…
Fighting Unauthorized Billing and Charges on Consumer Accounts
Join this webinar to get practical information to help clients who have experienced unauthorized charges on their credit card, debit card, or bank accounts as well as their telephone bills or app store accounts. The FTC has sued operators of a variety of schemes that defrauded consumers with unauthorized charges and will share information about…
Used Car Cases Can Be More Profitable Than You Think
The used automobile sales industry is well known for its consumer protection abuses. However, because used car consumer cases often do not involve financially stable dealerships or claims against manufacturers, many consumer attorneys shy away from them. If you pick the right cases, you can build a viable auto fraud practice dealing with used car…
Maximizing Damages under the FDCPA
With the right storytelling and common law theories, you can maximize actual and punitive damages under the Fair Debt Collection Practices Act (FDCPA). Use of recent trial verdicts and arbitration awards can strengthen your case as well. We’ll cover the authorities that help you establish the correct standard for determining actual damages (e.g. emotional distress)…
Navigating Consumer Protection Issues in Auto Buying
Have you ever had a client who was taken for a ride and lost significant money when buying a new or used car? In this webinar, staff from the Federal Trade Commission (FTC) will discuss some of the current consumer protection issues around one of the most expensive consumer purchases. Presenters will describe various deceptive…
Discovering Evidence in Credit Reporting Cases
Discovery in FCRA litigation is complex and compounded by defense counsel that feign ignorance and systematically work to maintain a veil of secrecy over their clients’ credit reporting activities. This seminar is intended to lift that veil by discussing common defense tactics aimed at frustrating your ability to conduct discovery as well as providing an…
Basic Concepts of the Electronic Funds Transfers Act
The FDCPA has come under an onslaught of resistance. Besides many companies cleaning up their collection calls, Spokeo and other creative defenses have hampered the effectiveness of consumer lawyers assisting debtor-clients. One statute that is often overlooked as a means for providing some protections to consumers is the Electronic Funds Transfers Act (EFTA). More and…
Mortgage 101
Webinars How to Handle Mortgage Loan Modifications After Forbearance How to set up a Successful Mortgage Practice Practice Tips for Litigating Regulation X Cases Strategies for Deposing Corporate Fact Witnesses The Da Vinci Code—How to read and understand Mortgage Life of Loan Histories using Black Knight’s LoanSphere Magnified MSP Why These Videos Are Helpful Are…
Practice Tips for Litigating Regulation X Cases
Now that HAMP has expired, it is more important than ever to utilize the provisions of Regulation X to ensure that servicers provide your clients with timely, thorough evaluations for all loss mitigation options. Regulation X has important protections in place for your clients in seeking options to save their homes. These actively litigated protections…
Consumer Defense Clinics: Building a Courthouse Clinic from the Ground Up
More than two-thirds of litigants in civil debt collection cases in the U.S. go through the court process unrepresented. As a result, many unrepresented consumers do not know how to defend themselves and often receive judgments for debts that have viable defenses or counter-claims. The key to addressing this problem is collaboration between pro bono…
Henson v. Santander Consumer USA Inc.
More than one-third of the $11.7 billion debt collection industry revenue comes from debt buyers who buy third-party debt for just a few cents on the dollars. The 9–0 Supreme Court’s Henson v. Santander Consumer USA Inc. 2017 WL 2507342 decision now exempts banks that buy third party debt from the Fair Debt Collection Practices…
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