Fighting Unauthorized Billing and Charges on Consumer Accounts

Join this webinar to get practical information to help clients who have experienced unauthorized charges on their credit card, debit card, or bank accounts as well as their telephone bills or app store accounts. The FTC has sued operators of a variety of schemes that defrauded consumers with unauthorized charges and will share information about the current hot scams.

What You Will Learn

• Several unauthorized billing scams shut down by the Federal Trade Commission
• Information on what your clients can do when they find unauthorized charges on their credit card, debit card, bank account, prepaid cards, gift cards, telephone bills, app store accounts, and more
• Importance of complaining about unauthorized billing

Speakers

Patti Poss, Attorney, Bureau of Consumer Protection, Federal Trade Commission

Rosario Mendez, Attorney, Bureau of Consumer Protection, Federal Trade Commission

Monica Vaca, Assistant Director, Bureau of Consumer Protection, Federal Trade Commission