Protecting Latino Consumers: Information from the FTC

Learn about the latest scams and consumer issues affecting Latino consumers.  FTC staff will share strategies to protect Latino consumers, information on scams affecting Spanish-speaking communities, ways to report problems to the FTC, and resources available from the FTC in English and Spanish.

What You Will Learn

• What are the top scams and consumer issues facing Spanish-speaking communities
• What strategies can be used to reach Latino consumers
• Where to go for free resources in Spanish and English to share with the communities you serve

Speakers

Monica Vaca, Associate Director, Division of Consumer Response and Operations, Federal Trade Commission

Kati Daffan, Assistant Director, Division of Marketing Practices, Federal Trade Commission

Rosario Mendez, Attorney, Division of Consumer and Business Education, Federal Trade Commission