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New York City Department of Consumer and Worker Protection, DCWP Announces the Nation’s Strongest Consumer Protection Rules Against Predatory Debt Collection

“‘Common debt collector harassment includes unfair and abusive calls, emails, and texts to consumers to collect debt that actually is not owed,’ said Christine Hines, senior policy director at the National Association of Consumer Advocates. ‘DCWP’s new rule strengthens New Yorkers’ rights and requires debt collectors to show proper evidence to verify debt upon request.’”