NACA in the News: You can’t sue: lawsuit sheds light on arbitration clauses in Allegheny County leases

90.5 WESA, You can’t sue: lawsuit sheds light on arbitration clauses in Allegheny County leases

“’Forced arbitration basically says that you, consumer, cannot take your case to court,’ said Ira Rheingold, executive director of the National Association of Consumer Advocates. Complaints instead are heard by private arbitrators.

‘Those are non-public, they’re private, your rights are very limited, the type of hearings you have are very limited, the type information you provide are very limited. And oftentimes you don’t have much of a right to appeal. …[I]t’s this private process that’s driven by big companies,’ said Rheingold.”