Loss Mitigation 101

February 10, 2022 (NEW DATE)
| Skill areas: 
Client Management
Strategy: Structuring and Plotting the Case
| Skill level: 

Private Members: $40
Legal Aid/Public Interest/Military Members: $30
Non-Members: $90

If you want to help homeowners avoid foreclosure, you need to know “Who’s Who” and the types of documents, issues, and entities involved when borrowers need options to cure a mortgage default. This presentation is an introductory (and refresher) course for attorneys working on foreclosure prevention and foreclosure defense matters.  

What You Will Learn

•    What the contractual issues are related to the security instruments and promissory notes
•    What the different types of promissory notes are
•    How to identify the parties, including original creditors and assignees
•    What the role is of mortgage servicers 
•    What the options are for home retention and other foreclosure prevention alternatives 

Course materials will include sample documents and links to access publicly available mortgage servicing guidelines for FHA, VA, USDA, Fannie Mae, and Freddie Mac loans, as well as other resources.   


Diane Cipollone is an attorney and a qualified expert on mortgage servicing and loan origination matters. Diane provides expert testimony and consultation to consumer attorneys; trains attorneys, court mediators, housing counselors, and fair housing advocates on foreclosure prevention guidelines and federal mortgage regulations; and mentors pro bono attorneys and nonprofit housing counselors. Diane is also a consultant to the National Fair Housing Alliance (NFHA) where she previously served as director of training. Her work includes federal policy advocacy on loan origination, mortgage servicing, fair lending and other housing issues affecting homeowners of low and moderate income and communities of color, and training NFHA member agencies and others on these topics.  

Bryant Dunivan focuses a large part of his practice to helping Florida residents protect their interests in a wide variety of fields. Most of the time his practice focuses on Debtor’s Rights law (Foreclosure Defense, Deficiency Defense, Bankruptcy, and Consumer Protection) and Real Estate Law (landlord-tenant matters, title/closing, purchase contract review, easements, contract enforcement, deed preparation and quiet title actions).

How to Register

To attend this webinar as a nonmember of NACA, you must be verified to attend education events.

If you are a current member of NACA, register here.

If you are not a member,

  • If you already have an account with NACA: Click here. You will be asked to login and then will be taken to your profile page. Near the bottom of the page, under “Verifications,” click the box next to "Please verify me for NACA education events" and then select the organization with which you are primarily affiliated (e.g. NCLC or Public Justice) in the box below. You must fill out both boxes to be verified.
  • If you do not already have an account with NACA: Please create an account in our system and check the last box on the form, "Please verify me for NACA education events" and then select the organization with which you are primarily affiliated (e.g. NCLC or Public Justice). You must fill out both boxes to be verified.
  • Once you are verified, you will receive an email with a link to register. 

CLE Credit

Are you interested in receiving CLE credit for this webinar? NACA does not seek CLE approval for each webinar in each individual state.  Individual attorneys can generally apply for, and receive CLE credit, in their respective states. Please note that NACA is now a Preferred Provider of CLEs for California, Pennsylvania, and Texas and this webinar is considered pre-approved for CLE credits for lawyers practicing in those states. NACA will provide, upon request, certificates of attendance to be used in state bar applications. Email training@consumeradvocates.org to request a certificate of attendance. 

Refund Policy

Please note that there are no refunds for webinars since participants can view the presentation after it has taken place. If your registration was submitted less than two hours prior to the event, it is not guaranteed that you will receive access to participate in the live presentation. However, you will receive access to the recorded webinar in the coming days.

Why You Should Register Even If You Can’t Attend the Live Webinar

For each webinar you register for, regardless of whether you attend live, you will automatically receive an email inviting you to view a recording of the webinar and also containing attachments of the Power Point presentation and any other supplemental materials within two business days of the live webinar. This way, if you have a time conflict, you will be able to listen to the webinar and study the course materials at your convenience. If you have any questions, please email training@consumeradvocates.org.