NACA in the News: A $500 Annual Fee and Hours on Hold? Travel Rewards Credit Card Holders Fume Over Coronavirus Cancellations

Money, A $500 Annual Fee and Hours on Hold? Travel Rewards Credit Card Holders Fume Over Coronavirus Cancellations

“‘Yesterday’s announcement about travel to Europe has clearly impacted the industry and consumers,’ says Ira Rheingold, executive director of the National Association of Consumer Advocates. Although Rheingold calls the unfolding situation an ‘unprecedented crisis,’ he also criticizes card issuers for promoting the idea that customers who pay $550 a year will get personalized service.”