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Western Mass NewsAuthorities warn of family emergency scams this holiday season

“‘These people are trolling and they’re phishing, right, so they’re going to make a thousand calls and maybe one or two people will bite and that’s all it takes. A lot of money to be made through this type of scam,’ said Ira Rheingold with the National Association of Consumer Advocates.

Rheingold said victims are typically seniors and people who are not tech savvy.

‘When you have friends and relatives, your neighbors, who you know may be vulnerable, have that conversation with them. Ask them if they’ve gotten any phone calls lately? Have you gotten some strange phone calls? What do you do when a stranger calls? Teach them, prompt them,’ Rheingold added.”