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S&P Global

Consumer advocates suggest forgiveness for unpayable utility-bill arrears

“National Association of Consumer Advocates Executive Director Ira Rheingold said utility invoices ‘are not always the first bill that people should pay.’

Rheingold said rent or mortgage should always come first as programs such as LIHEAP are available to assist people with their gas and power bills, and utilities must follow certain codified procedures before shutting off service.”