NACA Report on Online Survey: Consumer Harms in Auto Transactions Today

Publish Date: 
January 14, 2021
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In this year marked by the COVID-19 pandemic that has led to financial shock for millions of households, this survey report sheds light on consumer advocates’ experiences assisting individuals and families in addressing harms connected to vehicle purchases, the second highest national consumer expense after housing.

Press release: Survey: Vehicle Defects, Deception and Fraud in Financing are Dominant Areas of Consumer Harm in Auto Sales