NACA in the News: COVID-19 worsens debt collector harassment

Release Date: 
November 8, 2020
| Filed under: 
| Tagged with: 

Amsterdam News, COVID-19 worsens debt collector harassment

"'The devil is in the details, and we will have to scour this complicated rule to make sure that it does not open up new fronts for debt collectors’ pervasive and abusive treatment of consumers,' said Christine Hines, legislative director at National Association of Consumer Advocates. 'Through the guise of modernization, the debt collection rule could open the gate for collectors to aggravate vulnerable consumers with even more harassment and a flood of electronic communications.'"