Law Office Operations

Legal Services Package

Webinars

  • Consumer Defense Clinics: Building a Courthouse Clinic from the Ground Up
  • How to Start/Maintain a Consumer Practice within a Legal Services Agency

Why These Videos Are Helpful

Do you want to hear about best practices for running a consumer unit in a legal services firm?

Developing a Consumer Law Practice

Webinars

  • How Consumer Law Specialties Choose You
  • How to set up a Successful Mortgage Practice
  • Building your FDCPA Practice Using your Current Stock of Consumer Debt Work
  • How to set up a Successful FCRA Practice

Why These Videos Are Helpful

Are you considering starting your own consumer law firm or have you just recently started your firm? Are you thinking about transitioning into another sub-specialty of consumer protection law?

You Won Your Case; Now What? Collecting Consumer Clients’ Judgments

Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is collectible, but after this webinar, you will be able to identify which ones to pursue. This webinar is an introduction to the basic tools and strategies that you can use when pursuing payment after obtaining a judgment.

Consumer Defense Clinics: Building a Courthouse Clinic from the Ground Up

More than two-thirds of litigants in civil debt collection cases in the U.S. go through the court process unrepresented. As a result, many unrepresented consumers do not know how to defend themselves and often receive judgments for debts that have viable defenses or counter-claims. The key to addressing this problem is collaboration between pro bono providers, the judiciary, and private consumer attorneys.

How to Start/Maintain a Consumer Practice within a Legal Services Agency

According to the Legal Services Corporation (LSC), consumer issues account for eleven percent of all complaints in LSC-funded programs. Yet, the numbers of low income and economically vulnerable individuals impacted by debt collection, bankruptcy and other consumer problems are quite significant. For example, one in seven adults in the U.S. is being pursued by debt collectors, according to the Federal Reserve Bank of New York. Furthermore, recent studies show that Legal Aid offices often turn away nearly 50 percent of all individuals seeking legal remedies.

Maximizing Damages Under the FDCPA

This webinar will cover maximizing damages under the Fair Debt Collections Act Statute, from start to finish, including finding the story of the case. An emphasis will be placed on actual damages, common law theories that help get to punitive damages, recent verdicts and awards. We’ll cover the authorities that help you establish the correct standard for determining actual damages (i.e. emotional distress) under the FDCPA, what evidence is needed to prove actual damages and punitive damages, as well as how to recover your attorney fees and costs.

Everything You Need to Know About Client Intake

As the saying goes, your case is only as good as your client. And success in any FDCPA case starts with a great client intake. Asking all the right questions, at the right time, will make all the difference in the success of your FDCPA case. The right intake will also determine how much money you'll put in your pocket at the end of day. Don't shortcut the critical intake process and create nightmares down the road. Rather, learn the right way to do an intake to get great results and happy clients.

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