Skip to content
Join NACA Donate / Cy Pres Find an Attorney

Events

Events Search and Views Navigation

Event Views Navigation

Today

  • Discovery Planning and Alternatives to Formal Discovery

    What You Will Learn How to create a formal and informal discovery plan to obtain documents and information you need to litigate your case Speakers Matthew Loker is the founder of Loker Law, APC and is Professor of Contracts at the San Luis Obispo College of Law. Prior to moving to California, Matthew attended the…

  • How to Keep the Lights On

    What You Will Learn Develop your practice to handle consumer claims and still have a consistent cash flow Speakers Larry P. Smith is a consumer attorney, handling matters involving the FCRA, FDCPA, and EFTA, as well as state consumer fraud/UDAP matters for over eighteen years. He is the managing partner at SmithMarco, P.C., which he…

  • Spotting Dealer Add- Ons: Gap, Service Contracts, Etching, Other Extras

    What You Will Learn How to determine whether dealers committed fraud through add-ons to the financing contract Speakers Gregory T. Babbitt is a partner at Rosner, Barry & Babbitt, LLP, in San Diego, where he handles California car lemon and auto fraud cases (individual and class actions). Prior to joining Rosner, Barry & Babbitt, LLP,…

  • Introduction to Auto Fraud Finance

    What You Will Learn Familiarity with the players, processes, and products that are associated with auto finance fraud Speakers Christina Gill Roseman, represents consumers at Roseman Law Firm, PLLC, with offices in Pittsburgh, PA and Morgantown, WV. She has successfully tried numerous cases against automobile manufacturers and dealerships. She is rated as an AV Preeminent…

  • Frame and Structural Damage Cases

    What You Will Learn Whether frame and structural damage took place in your client’s vehicle What remedies exist to bring relief to your clients with frame and structural damage cases Speakers Richard Diklich received a Bachelor of Science in Industrial Technology, Automotive and Business Majors. From 1966–1972, he worked as a Quality Control Supervisor at…

  • Handling Warranty Claims Using Mag Moss

    What You Will Learn Which federal and state rules provide the best remedies for your warranty claims Speakers Will Geddings is a debtor's lawyer who has spent the better part of a decade working at Hays Cauley, P.C. in Florence, South Carolina. Hays Cauley is a consumer/debtor's firm that only provides services to consumers/debtors, which include litigating…

  • How to Make Money as an Auto Fraud Practitioner

    What You Will Learn Learn about different approach to make money from auto fraud cases Speakers Bryce Bell is the founder of Bell Law, LLC, a law firm dedicated to relentlessly pursuing justice against companies that defraud consumers. Bell Law focuses on auto safety, landlord/tenant issues, Fintech, and other Unfair Deceptive Acts and Practices (UDAAP),…

  • Litigating Odometer Fraud Cases

    What You Will Learn How to determine whether odometer fraud took place What remedies exist to bring relief to your clients Speakers Dana Karni founded Karni Law Firm, P.C. in July of 2007 and has since been tirelessly pursuing and finding success for her clients in many areas of consumer law. Dana began her consumer…

  • Litigating Yoyo Claims

    What You Will Learn How to spot and investigate yo-yo claims properly Speaker M. Kathi Rawls has been practicing law since 2001. She is a graduate of the Gerry Spence Trial Lawyers College and the Reptile Litigation Group. She has litigated hundreds of consumer law cases, including auto fraud, predatory lending, debt collection abuse, repossession…

  • How to Keep the Lights On

    What You Will Learn Develop your practice and still have a consistent cash flow How to value your cases and services Speakers Cary Flitter is a highly respected expert in consumer law. Many of his cases have broken new ground, helping to shape the law itself and set the precedent for future decisions. ary is founding…

  • Ethics: Unconscious Bias Against Women in the Law

    What You Will Learn How to recognize bias against women How to combat bias against women How to be an ally for women who are facing gender bias Speakers Carolyn E. Coffey is the Director of Litigation for Economic Justice at Mobilization for Justice, Inc. (MFJ). MFJ provides free legal assistance to New York City…

  • Persuasive Writing Tips, Tactics, and Strategies

    What You Will Learn How to improve your ability to write persuasive legal documents Speakers Ronald L. Burdge, a known nationwide as a leading Lemon Law attorney,  has represented literally thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other Consumer Law attorneys on how to win their cases. John Cole Gayle,…

  • The “Passive” Debt Buyer Issue

    If you are suing debt buyers under the FDCPA, you need to understand the recent Circuit Court of Appeals decisions on whether these entities are debt collectors. Debt buyers are pushing the “passive” debt buyer argument through our courts to further restrict the FDCPA’s application and chip away at its already limited coverage. This webinar…

  • Background Screening CRAs: How to Effectively Conduct Discovery and Attack the Reasonableness of the CRAs’ Criminal Record Matching Procedures

    While more than 20 million U.S. jobs were wiped out in April 2020 during the COVID-19 lockdown, the unemployment rate has begun to fall in recent months as the economy begins to reopen. This means millions of Americans will be applying for jobs and undergoing employment background checks. Employment and tenant screening CRAs routinely mismatch…

  • Understanding the Metro 2 Reporting Format

    If you are litigating FCRA cases involving the Big Three nationwide CRAs (Equifax/Experian/TransUnion) or furnishers to those CRAs, you need to understand the Metro 2 Reporting format.  This is standardized format that furnishers use to report data to the Big Three.  This webinar will provide an overview of the format for FCRA practitioners at the…

  • Protecting Latino Consumers: Information from the FTC

    Learn about the latest scams and consumer issues affecting Latino consumers.  FTC staff will share strategies to protect Latino consumers, information on scams affecting Spanish-speaking communities, ways to report problems to the FTC, and resources available from the FTC in English and Spanish. What You Will Learn What are the top scams and consumer issues…

  • Nuts and Bolts of Landlord Tenant Litigation

    The COVID-19 pandemic is predicted to dramatically increase the number of tenants being evicted from their homes. Because most states ban arbitration clauses in residential leases and also provide for fee-shifting, this area of consumer law provides a unique opportunity to grow your practice and do a lot of good. This is a beginner-level webinar,…

  • Modern Marketing for the Consumer Rights Lawyer: Using Podcasts, Videos and More

    Finding the right clients is a challenge for all law firms and can be exceedingly difficult for consumer rights lawyers, because potential clients don’t often know they have a case or that fee shifting may allow representation to be obtained at no cost. During the COVID era, this is even more challenging—as we are relying…

  • Fixing the Attorney Tax Fee Problem: Practical, Litigation, and Legislative Strategies

    One of NACA's top priorities continues to be changing the tax law so that consumer law attorneys’ fees are not taxable to your clients. We are always exploring new and practical ways to avoid this problem and continue our efforts to find a permanent solution through litigation and/or legislation. To that end, NACA has recently…

  • What to Ask When You Don’t Know: 30(b)(6) Depositions of Debt Buyers

    The deposition of a debt collector is critical to an FDCPA case. It is difficult, if not impossible, to survive summary judgment without it, as most debt collectors refuse to provide any meaningful discovery otherwise. They also typically hide behind frivolous affirmative defenses and ludicrous denials of obvious truths. At best, they just plead ignorance…

  • FDCPA & FCRA Claims after Bankruptcy

    Consumer bankruptcy filings have seen a precipitous decline due to the COVID-19 crisis with chapter 13 filings down 42 percent year-over year.  That is precisely why consumer attorneys need to assure their current clients' receive the "Fresh Start" guaranteed by the bankruptcy code by helping their clients remedy unfair debt collection activity post discharge. This webinar is geared toward beginner…

  • ECOA Cases as Companions to FCRA Cases

    Fair Credit Reporting Act (FCRA) practitioners are likely familiar with the frustrations of trying to ascertain FCRA damages without solid Adverse Action Notices. Violations of Adverse Action Notice requirements are rampant. This webinar will address how the Equal Credit Opportunity Act (ECOA) can be used to hold creditors accountable for vague, incorrect, or altogether missing…

  • Introduction to Student Loan Cases

    Student loans are not going away, despite what you might want, hear on social media, or advocate for. The CARES Act, which protects only a portion of student loans, will expire this fall. Too many people know too little about handling student loans. We’re going to change that.  What You Will Learn What the key…

  • Documents in an Auto Fraud Case

    What You Will Learn What documents you need to litigate your auto fraud cases Speakers Mark Aschermann is an attorney in Austin, TX, who has been Board Certified in Commercial and Consumer Law in Texas since 1995. Mr. Aschermann is a solo practitioner representing consumers in a wide variety of matters but especially lemon law,…

  • The Deals: Screening for Auto Fraud Financing Violations

    What You Will Learn How to spot common auto fraud claims associated with the vehicle financing, including predatory lending and TILA Speakers Nicholas Mattison is a partner in the firm Feferman, Warren & Mattison. He practices exclusively on behalf of consumers in individual and class action cases. He has litigated numerous TILA cases, including multiple…

  • Consultations, Client Expectations, and Case Management in Auto Fraud Cases-Tips for Beginners

    Auto Fraud scenarios are widespread, yet many attorneys reject these potential cases. Arbitration clauses and low reported damage awards have made it harder for consumer law practitioners to run a sustainable auto fraud practice. What You Will Learn Valuable tips for economically pursing your first auto fraud cases while generating new business, keeping your clients happy,…

  • Common Dealer Defenses and How to Beat Them

    What You Will Learn Become familiar with common dealer defenses, including As Is, client participating in the fraud, and vehicle-usage arguments Speakers Dan Blinn is the Managing Attorney of Consumer Law Group in Rocky Hill, CT. His practice is focused on representing consumers in claims involving auto dealer fraud, auto warranties, and auto financing in…

  • Discovery in Auto Cases

    Learn what information you can get from dealer-management systems and third parties Speakers Known nationwide as a leading Lemon Law attorney, Ronald L. Burdge has represented thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other consumer law attorneys on how to win their cases. For over eighteen years, founder Christine A.…

  • Public-Private Partnering in Auto Fraud Cases

    What You Will Learn Learn how private and public attorneys can work together on auto cases •    Determine how to handle attorney fees •    Drafting effective fee petitions and retainer agreements •    Developing efficient systems to handle the intake of auto fraud cases •    Identifying clients and cases •    Networking in the era of COVID…

  • Find FCRA Cases within Your Current Client Pool and Spot FCRA Violations

    Spot common FCRA violations that are occurring to your current clients Speakers James Brady is a Supervisory Attorney in the Consumer Practice Group at Legal Aid Chicago. Mr. Brady began his legal career as a staff attorney with Legal Aid Chicago in 1991. Mr. Brady’s practice focuses on bankruptcy, homeownership, and consumer fraud. He is…

  • Setting up your FCRA Case for Success

    What You Will Learn How to conduct an effective intake, including for clients at risk of bankruptcy How to determine what steps you need to take to prepare your case for litigation Speakers Penny Hays Cauley (Samford University, J.D.) has been representing consumers for twenty years. In 2006, she opened Hays Cauley, P.C., a law…

  • Marketing Your Practice to Find FCRA Claims

    What You Will Learn How to determine who is your ideal client How to develop a plan to market yourself to ideal client Speakers SaraEllen Hutchison is an experienced consumer protection lawyer, TLC Warrior from the class of July 2012, and a Professional Coach certified by the Life Coach School. When she's not lawyering or…

  • Identifying Claims against Furnishers

    What You Will Learn How to spot FCRA claims against furnishers How to choose which cases are worth litigating Speakers Suzanne Begnoche represents plaintiffs in matters involving identity theft, security breaches, unfair credit reporting, and unfair debt collection. Now in private practice, she was previously a staff attorney handling consumer matters at Legal Aid of…

  • Considerations for the Inclusion of CRAs in Furnisher Cases

    What You Will Learn Determine whom to sue and how to best settle cases that include both CRA and furnisher violations Speakers Barry S. Balmuth was lead counsel for the plaintiffs in cases that resulted in the largest recovery in an inverse condemnation action in Florida ($42 million after a successful liability trial) and the…

  • Triage Your FCRA Practice

    What You Will Learn Learn how to set up your FCRA practice. Speakers James Francis (Muhlenberg College, B.A. 1992; Temple University, J.D. 1995), co-Founder of Francis Mailman Soumilas, P.C., has focused on consumer protection litigation, concentrating on the FCRA, FDCPA, and consumer class actions. He was trial counsel in the Ramirez case, argued the seminal…

  • Ethics of Advertising

    What You Will Learn How to ethically generate client leads and market your services Speakers Scott Hardy has been in the tech industry for 30 years and was on the internet before the World Wide Web even existed. Scott’s taken this experience and rolled it into Top Class Actions, which he started in 2008. Now…

  • Tenant Screening and Employment Cases

    What You Will Learn How to litigate tenant screening and employment cases Speakers Alexis Lehmann is an attorney at Francis Mailman Soumilas, P.C., who represents individual consumers’ rights under the FCRA and the FDCPA. Alexis is also an active member on the Executive Board for the Justice Rising Advocates. Prior to joining the firm, Alexis worked…

  • Learn the Game: Basic and Advanced Techniques to Negotiate American Style

    What You Will Learn What strategies you need to successfully negotiate your case Speakers Gretchen Reimert Ronald Wilcox has been a consumer protection attorney since 1995, with an office in San Jose. Ron is a graduate of Gerry Spence’s Trial Lawyers College and has tried consumer protection cases in federal and state court, as well…

  • Dispositive Motions

    What You Will Learn Draft and use dispositive motions to further your case goals Speakers Brian L. Bromberg is the owner of the Bromberg Law Office, P.C. in New York City. Mr. Bromberg is admitted to practice law in New York and California. He graduated from Oberlin College, with a B.A. in Philosophy in 1987,…

  • Landlord Tenant Package

    Webinars Fighting for Tenants—Marrying Consumer Protection, Personal Injury, and Landlord Tenant Law Nuts and Bolts of Landlord Tenant Litigation When Innovation Turns into Exploitation: Emerging Landlord Practices and Tenant Protections Residential Rental Debt Collection How to Issue Spot and Litigate FCRA Cases Involving Inaccurate Tenant Screening Background Check Reports Why These Videos Are Helpful When…

  • Decoding the Rules for Electronic Transactions and Electronic Signatures, including Applications to the TCPA

    Are you interested in learning about special (hidden) protections in state law (Uniform Electronics Transactions Act (UETA)) and federal law (E-Sign) to protect consumers in electronic transactions? There are special rules before an electronic signature can be considered equivalent to a signature applied with a pen to paper. There are also special protections for consumers…

  • How to Handle Mortgage Loan Modifications After Forbearance

    The Consumer Financial Protection Bureau (CFPB) issued a report that warns of widespread evictions and foreclosures once federal, state, and local pandemic protections come to an end, absent additional public and private action. Over eleven million families are behind on their rent or mortgage payments: 2.1 million families are behind at least three months on…

  • Litigating Auto Dealer Claims Post-Ramirez

    Following the Supreme Court’s decision in TransUnion v. Ramirez, consumer lawyers will need to take care when preparing complaints and suing auto dealers in federal court. This is especially true when asserting claims for statutory damages under the Truth in Lending Act, the Odometer Act, the Equal Credit Opportunity, and other federal statutes. This webinar…

  • Navigating a State Practice Post-Ramirez

    In TransUnion v. Ramirez, the Supreme Court’s ruling gave license to U.S. District Courts to systematically dismiss consumer claims for lack of Article III standing. Despite Congress’s creation of statutes that regulate businesses and provide statutory damages for those victimized by the illegal practices, federal courts have now set higher standards on what is an…

  • NACA-NCLC Facilitator Training Program

    Are you interested in taking on a leadership role within NACA or NCLC? Increasingly, both organizations are looking to boost engagement through interactive, roundtable discussions that take place at in-person and online conferences and workshops. The best roundtable or group discussion experience depends on the discussion leader. A skilled leader brings out the best in…

  • Truth in Lending Act Package

    Webinars: Hands-On Tools for TILA Closed End Credit Cases Introduction to TILA Claims Spotting and Litigating TILA Claims Why These Videos Are Helpful Are you new to Truth in Lending Act (TILA) claims? Interested in learning how to spot these claims and how to handle challenges that arise in litigation? This webinar series will give…

  • Auto Finance Fraud Package

    Webinars Deals: Screening for Auto Fraud Financing Violations Finance Company Liability in Auto Fraud Litigation Introduction to Auto Fraud Finance Spotting and Litigating TILA Claims Spotting Dealer Add- Ons: Gap, Service Contracts, Etching, Other Extras Litigating Yoyo Cases How to Win Your Yo-Yo Case in a Jury Trial Why These Videos Are Helpful Are you…

  • FCRA and Bankruptcy Package

    Webinars FDCPA & FCRA Claims after Bankruptcy Post-Discharge FCRA Claims: Issue Spotting and Intake Spotting FCRA violations in post-discharge bankruptcy cases Why these Videos are Helpful Consumer attorneys are well positioned to assure that the right to a “Fresh Start” guaranteed by the bankruptcy code is realized for unfortunate consumers. Interested in a hands-on, practical…

  • Frame and Structural Damage Cases Package

    Webinars Frame and Structural Damage Cases Handing Warranty Claims Using Mag Moss Litigating Odometer Fraud Overcoming Roadblocks in Defective Vehicle Cases The Wheels Why These Videos Are Helpful Interested in learning how to litigate frame and structural damage cases? Want to learn how to spot the claims and investigate if fraud occurred? Curious about the…

  • Tenant and Employment Screenings

    Webinars Background Screening CRAs: Employment and Tenant Screening Background Screening CRAs: How to Effectively Conduct Discovery and Attack the Reasonableness of the CRAs’ Criminal Record Matching Procedures Tenant Screening and Employment Cases   Why These Videos Are Helpful If you are litigating FCRA cases against some or all of the main players in the employment…

  • Loss Mitigation 101

    If you want to help homeowners avoid foreclosure, you need to know “Who’s Who” and the types of documents, issues, and entities involved when borrowers need options to cure a mortgage default. This presentation is an introductory (and refresher) course for attorneys working on foreclosure prevention and foreclosure defense matters. What You Will Learn What…

  • So, You Want to Hang a Shingle?

    Are you thinking about hanging your own solo practice shingle or starting a small firm? Then this is the session for you. No prior knowledge is needed, as the session will focus on broad topics to consider before—and as—you explore solo and small practice as a consumer protection attorney. What You Will Learn • How…

  • Time-Saving Tips in Lemon Law & Auto Fraud Cases

    Every trial lawyer is crunched for time. A lawyer’s ability to help potential clients and bring in more business hinges on effectively managing their time. At this virtual round table discussion, seasoned lemon law and auto fraud attorneys will share their time-saving tips to streamline client intake, simplify client communications, effectively manage cases, and reach…

  • Deposing the Corporate Representative

    Are you tired of hearing “I don’t know” to every question you ask? Want to improve your questions, or better yet, improve your ability to obtain information from a reluctant witness? Would you like to know how to handle difficult, obstructionist, and unprepared witnesses? What You Will Learn • What strategies and techniques you can…

  • Valuing your Case: A Primer

    Want to learn how to effectively value your consumer litigation cases during all phases of the case (consultation, complaint drafting, pre-discovery, post-discovery, and trial)?

  • Deceptive Money-Making Opportunities

    In this webinar, we’ll present information about the FTC’s work to combat misleading earnings claims, with a focus on law enforcement and policy initiatives.

  • 2022 Spring Training Materials

    Missed the 2022 Spring Training? You can now get access to all the PowerPoint presentations and handouts for the conference. You will have access to materials from all three tracks. What You Will Learn (FCRA Track) How to determine the ways in which Ramirez has changed the FCRA practice How to build spot and litigate…

  • 2022 NACA Spring Training

    Featured
    Sheraton Grand at Wild Horse Pass Phoenix, AZ, United States

    NACA’s new Spring Training combines the intimacy of a subject matter-focused conference with the networking and resource opportunities of a large conference. Each year, it will be a gathering of the NACA community. Every day of the conference, there will be opportunities to learn and to participate in facilitated networking opportunities to help build your…

Online Training Courses

Discovery Planning and Alternatives to Formal Discovery

Other Areas of Interest
Discovery
All Levels
Private Member: $40
Legal Aid/Public Interest/Military/Law Student: $30
Nonmember: $90

Ethics in Consumer Cases: How Not to Look Sleazy

Other Areas of Interest
Client Management, Negotiations and Settlement
All Levels
Member: $Free
Nonmember: $90

eCourses

Arbitration 101 eCourse

Arbitration
Strategy: Structuring and Plotting the Case, Trial Skills
Beginner
Private Member: $400
Legal Aid/Public Interest/Military/Law Student: $275
Nonmember: $600

FCRA Case Valuation eCourse Part 1: What is my Credit Reporting Case Worth?

Credit Reporting
Attorney Fees, Negotiations and Settlement, Strategy: Structuring and Plotting the Case
All Levels
Private Member: $350.00
Legal Aid/Public Interest/Military/Law Student: $150.00
Nonmember: $600.00

Professional Development Packages

Frame and Structural Damage Cases Package

Automobiles
Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
Beginner
Member: $150
Nonmember: $325

Real Estate Settlement Procedures Act (RESPA) 101

Mortgage/Real Estate/Housing
Discovery, Evaluating Damages, Law Office Operations, Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
Member: $90
Nonmember: $225

Browse Our Attorney Directory

Need legal help? Search our attorney directory to find counsel near you.

Find an Attorney

Become a Member

Are you a lawyer committed to advancing the cause of just treatment for and ethical representation of consumers? Consider membership in NACA.

Start Here
handshake-woman-man
Scroll To Top