Events
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Solar Fraud: The Tricks and Traps
Door-to-door solar sellers are often experienced fraudsters. They make outrageous promises, use bait-and-switch, get signatures on a tablet that are then applied to predatory contracts, use fake emails to prevent customers…
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Writing the Story of the Case
Skillful storytelling takes a brief from the law school writing course instruction of producing a “just the facts” soullessly objective piece of technical writing to the evocative ground of Atticus Finch moving the entire courtroom.
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Hiring and Training a Virtual Assistant
Are you interested in increasing your firm’s productivity using a virtual assistant (VA)? There are many factors to consider when using an outsourcing firm, including how to vet candidates and…
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How to Run a High-Volume FCRA Practice
Are you interested in learning how to find and handle high volumes of FCRA cases while learning how to avoid the pitfalls of a high-volume practice? If yes, this webinar is for you.
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Debt Defense eCourse
Nearly 30 million Americans have a debt in collections. Given that the average American household has approximately $15,000 in credit card debt, this trend is likely to remain active for the foreseeable future. Furthermore, as unpaid debt is sold to third-party debt buyers for pennies on the dollar, debt buyers use the courts to sue hundreds of consumers in one fell swoop, often without any knowledge that the debt is still owed or that the amount is correct. Learning how to effectively handle debt defense cases and spot affirmative claims with fee-shifting statutes is an excellent path to start a thriving consumer practice.
$200 – $300 -
FCRA 101 eCourse
According to the Federal Trade Commission, approximately 20 percent of Americans have serious mistakes on their credit reports. This impacts their abilities to purchase homes and cars and even to secure jobs. With many Americans currently and projected to be struggling to make ends meet, the need to access credit is crucial to allow families to stay in their homes and avoid car repossessions. Incorrect credit reporting makes home and car loans unaffordable to those most vulnerable. The Fair Credit Reporting Act (FCRA) delineates consumer rights regarding reporting of consumer data and responsibilities of Credit Reporting Agencies (CRAs) and furnishers to provide accurate information.
$425 – $500 -
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Recovering Motor Vehicle Dealer Surety Bonds
Have you ever turned away a good case against a car dealer because they have gone out of business, or you fear that it could happen before you are able…
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Spotting FCRA Violations by Reviewing Your Client’s Credit Reports
he national credit bureaus maintain credit files for most consumers and issue credit reports to third parties based upon the contents of these files. That information includes data about credit…
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SEO Made Simple: How Consumer Protection Law Firms Can Attract New Clients Online
How can you get your firm seen more by consumers looking to hire an attorney? Search Engine Optimization may be the answer. SEO involves more than just adding a few…
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Fair Debt Collections Practices Act Webinar 101
Do you want to get engaged with FDCPA cases but don’t know where to start? This webinar is for you. This session will provide a general overview of the FDCPA…
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FTC Update: Auto Fraud Resources
Buying a car is one of the biggest investments consumers will make and one that many approach cautiously. This presentation will focus on the FTC’s recent auto enforcement efforts (in particular,…
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Ask the FCRA Expert: Leonard Bennett and Chi Chi Wu
NACA continued its Ask the Expert webinar series with two of the nation’s top FCRA advocates: Leonard Bennett and Chi Chi Wu. Chi Chi and Len answered questions on all…
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The Military Consumer: Litigating a Case Involving a Service Member Client
When you have the privilege of representing a service member, there are several pitfalls that can occur during the litigation process. This webinar will review the processes and procedures required…
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Practical Considerations in Bringing Your FDCPA Case
Do you want to gain more understanding of how to evaluate an FDCPA case and put together the complaint? This session aims to provide attendees with practical guidance on how…
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Legal Writing eCourse: Become a Better Legal Writer
Most lawyers live by their writing and most of us can become better writers. The goal of this course is to move you along that process. Please note that the…
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Powerful FDCPA Intake: Taking Great Cases and Making Great Money
Every FDCPA practitioner needs fast, efficient, and effective intake strategies to make your consumer practice hum. This webinar will give you the tools you need, the insights you want, and…
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Spotting Viable Impermissible Pull Claims under the FCRA – 2023
Many consumers feel growing concern about their privacy. As news stories on data breaches emerge almost weekly, consumers are anxious about which of their information is out there and who…
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Defending the Defenders: Representing and Protecting Servicemembers
How to identify methods of protecting service members who are more likely to be targeted by or subject to losses due to auto fraudsters
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RESPA 101: Drafting Effective Requests for Information and Notices of Error (2023)
As the Real Estate Settlement Procedures Act (RESPA) nears its tenth birthday in January 2024, it is clear that it has established itself as the most effective tool that any…
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Life Coaching, Business Coaching & Self-Help Scams: Consumer Rights & Remedies
Life coaching is a $2 billion dollar industry that has grown by over a third since 2015. The global wellness industry is estimated to be worth $1.5 trillion. Online marketing…
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Win Your Auto Case Through Written Discovery and Advanced Discovery Topics
Interested in improving your discovery skills in your auto cases? This seminar will address pre- and post-filing discovery techniques and provide tools to maximize the chance of success. This webinar…
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Make an Impact as a Conference Speaker
Are you interested in becoming a better presenter for NACA and NCLC conferences? Do you want people to remember both what you had to say and who you are? Conferences…
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How to Prepare Your Case for Arbitration
Arbitration is a preferred method of dispute resolution, and attending this webinar will assist you with preparing your client, witnesses, and case for presentation before an arbitration panel.
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No Surprises Act: What You Should Know About Surprise Billing Protections
This webinar will provide a general overview of patients’ rights against surprise medical bills under the NSA, focusing on privately insured and uninsured patients.
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What Can I Expect If I Take a Solar Fraud Case?
If you are getting calls about solar fraud but have not yet taken on any cases, or if you have started taking these cases, but want to learn more, this webinar is for you.
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Ask the Experts with Dick Rubin and April Kuehnhoff
NACA and NCLC are hosting an Ask the Expert webinar series with two of the nation’s top FDCPA advocates: Dick Rubin and April Kuehnhoff. Do you have an FDCPA practice…
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Class Action 101 eCourse
The Class Action 101 eCourse is a three-month online course that will connect you with the community, knowledge, and resources to become a class action attorney.
$200 – $300 -
Predatory Lending: Current Trends and Claim Spotting
Despite well-established laws, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Learn to spot legal claims.
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Credit Repair Organizations Act: Fight Scams, Do Right in Your FCRA Practice, Understand Recent Developments
In a post-Covid era, more consumers are falling prey to scams promising improved credit. Billions of dollars are lost annually by consumers trying to achieve a higher credit rating. The…
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Tenant Screening – Intro and Updates from the FTC
Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. This webinar will provide a great introduction for those new to…
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Picking a Good Session Topic
This webinar and online conversation is geared towards attorneys who are interested in submitting a proposal for a session at the Consumer Rights Litigation Conference or submitting a session proposal for online learning through NACA and NCLC.
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Refining and Developing Your Identity Theft Practice 2024
This webinar is designed to assist consumer lawyers who are familiar with civil identity theft laws in refining their pre-litigation and litigation strategies.
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FCRA Discovery eCourse Part 1
Mastering discovery challenges is the most important skill attorneys need to get the evidence to succeed at trial and settlement negotiations. Knowing what to ask for and when is one…
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FCRA Case Valuation eCourse Part 1: What is my Credit Reporting Case Worth?
Your time is precious and limited. Whether you take only a handful of credit reporting cases a year or if you see a high volume of cases, having a strong…
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Ask Ira: NACA Tax Update
As another tax season begins, more and more consumer clients are receiving 1099s for income they did not receive (your attorney fees). During the Q and A Session, Ira will…
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Introduction to Buy Here Pay Here Cases 2024
The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too.
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Electronic Funds Transfer Act: What to Know
This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution.
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How to Choose Consumer Law Specialties
Are you considering or have you just started your own firm? Are you new to consumer protection law? Are you thinking about transitioning to a new sub-specialty within consumer protection…
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Suing the Government under the Fair Credit Reporting Act
Like private companies, federal agencies furnish information about consumers to credit reporting agencies and use consumer reports prepared by credit bureaus. But although consumers can sue private companies for violating…
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How to Win your Yo-Yo Case in a Jury Trial
This webinar will highlight lessons learned from taking a yo-yo (spot delivery) car fraud case to a successful jury trial.
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Navigating FCRA Issues for Student Loans
Student loans frequently appear on credit reports, often with significant errors. The Fair Credit Reporting Act (FCRA) offers essential protections for borrowers with student loan debt, but navigating these protections…
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Residential Rental Debt Collection
How to identify common challenges to the claimed amount of rental debt
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Building a Better Federal Bench
This webinar is for anyone who is interested in learning more about, or getting involved in, the judicial nominations process.
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Advanced RESPA: What to do after Motions to Dismiss
The upcoming advanced webinar is designed to equip legal professionals with the expertise needed to navigate the complexities of litigation and trial after motions to dismiss.
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Piercing the Light: E-Sign in Solar Cases
This webinar will help you examine whether you can use eSign laws (UETA) to help resolve your cases.
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UDAP Gold: Lessons to be Learned from the Landmark Decision of Dwyer v. Ameriprise
This seminar is geared towards helping you to present successful arguments on why statutory additional (treble) damages should be awarded.
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Solar Fraud 101 eCourse
The goal of the eCourse is to help attorneys efficiently prepare successful solar fraud cases for litigation and arbitration, without breaking the bank.
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Exploring Advanced EFTA Strategies, Tips and Consumer Protection Laws
This webinar will equip you with the tools and knowledge to effectively handle EFTA and understand its similarities with the Fair Credit Billing Act (FCBA) and intersection with more commonly used statutes such as the FDCPA, and FCRA.
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Online Q&A Session with Ira on NACA’s Fellowship Programs
Ira Rheingold will provide details about NACA's summer and 2-year consumer law fellowships and answer your questions about how you can bring a fellow to your firm.
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Mastering Wrongful Repossession Cases
This webinar should be attended by any attorney representing consumers who handle wrongful repossession cases.
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Tackling Unique Issues in Electric Vehicle Lemon Law Litigation
Join us to learn how to handle the unique obstacles and challenges consumers face when purchasing new electric vehicles.
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Consumer Protection Issues Affecting Older Adults’ Financial Security: A Primer on Housing Issues (CFPB), Scams and Resources (FTC)
The speakers will cover housing issues older adults face as they age, the most commonly reported frauds and scams, agency policy updates, and available consumer-facing resources.
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Successfully Litigating Class Action Cases as Solo Practitioners
Solos, learn how you can make class action litigation more approachable and how to spot potential class-worthy claims in your case files.
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Using AI to Improve Your Presentations
Join NACA’s Education Director, Rebecca Smolar and NCLC Senior Attorney Andrea Bopp Stark for a demonstration and conversation about how generative AI apps like Chat GPT and Gemini can give you ideas that you can use to improve your presentation.
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Bring the FCRA into Your Legal Services Practice
Learn how to integrate the FCRA into your practice, starting with introductory steps for issue spotting and case development.
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Helping Transgender Consumers under the FCRA
Credit and background reporting problems can be frustrating for any consumer to resolve. But transgender consumers face unique challenges when confronting these problems. They often encounter common issues with the…
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Successors in Interest Cases 2024
What happens when a borrower dies or a home is transferred through divorce, transferring the home to an owner who is not the original borrower? A ripple effect of the…
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Beating Back Experian’s Attempts to Compel FCRA Claims into Arbitration
This webinar will focus on those strategies and discuss in detail the arguments and approaches when confronting an Experian motion to compel arbitration.
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Stop the Insanity! – Learn how TCPA Can Turn Spam into Cases
How would you like to collect $1,500 every time your phone rang with yet another fake solicitation to update non-existent warranties, or buy health care coverage? The Telephone Consumer Protection…
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NACA’s Business Development eCourse 101: Build a Successful Consumer Law Practice
Your success as a small law firm is just as dependent on your skills as a litigator as it is on your ability to successfully manage your small business. It’s…
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How to Effectively Search the CFPB’s Consumer Complaint Database
The Consumer Financial Protection Bureau (CFPB), a federal government agency, collects consumer complaints about credit cards, mortgages, bank accounts, student loans, consumer loans, credit reporting, money transfers, debt collection, and…
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What to Do with Solar Panels in Bankruptcy
More and more there are bankruptcies of solar panel installers. Also, there are increasing numbers of individuals who want to get rid of their solar panels through the bankruptcy process.…
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Fighting against Fraudulent Practices in Reverse Mortgage Servicing
Some mortgage companies exploit seniors through deceptive reverse mortgage practices, including improper charges or payments related to tax payments, homeowners’ insurance and occupancy certifications. This webinar will explore potential breaches…
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Bankruptcy may be the Best Choice for Student Loan Relief Post Election
Have you been wondering how the new ED guidelines for discharging federal student loan debt in bankruptcy may help in your practice? This webinar will explore potential relief for student…
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Introduction to Consumer Law Package
Webinars - Spotting FCRA Violations by Reviewing Your Client's Credit Reports - Developing an Auto Practice Part: Issue Spotting Auto Claims - Debt Defense - Fair Debt Collections Practices Act…
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Consumer Protection Issues in Real Estate After the National Association of Realtors Settlement
Real estate brokers have enjoyed decades of freedom from regulation and accountability, resulting in commission levels about twice that of comparable nations. The NAR settlement exposed the underlying anti-competitive practices,…
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Preparing for Trial and Drafting the Pretrial Documents- What You Need to Know and Do
You have defeated the motion for summary judgment and the case is set for trial. Now what do you do? Two experienced NACA trial attorneys will let you know the…
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Mastering RFIs and NOEs: Essential RESPA Tools for Protecting Homeowners in Times of Job Loss
As more federal workers lose their jobs, the number of loan modifications and foreclosures is expected to increase during this challenging period of job transition. Real Estate Settlement Procedures Act…
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Beginner’s Guide to Unfair and Deceptive Acts and Practices Statutes in Auto Cases
Almost every state has an Unfair and Deceptive Acts and Practices Statutes (UDAP) consumer protection statute modeled after the one developed by the Federal Trade Commissions. These statutes are generally…
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Basics of Evaluating FDCPA Claims
Total consumer debt is at an all-time high. American households hold $18.036 trillion of debt, averaging $105,056 per family. With a jobless rate of four percent, a good percentage of…
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Student Loans in the Eye of the Storm: What Attorneys Need to Know Now
Not a day passes with this new administration where we don’t wonder what is going on with student loans. Combine that with the National SAVE lawsuit in the 8th circuit,…
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Identifying Furnisher Claims
Furnishers of information to the credit bureaus play a key role in ensuring the accuracy and integrity of credit reporting. Furnishers also have important responsibilities in investigating consumers’ disputes of…
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Defending Against HELOC Foreclosures
If you're a consumer attorney looking to expand your toolkit and better serve clients facing foreclosure, this webinar is essential. As zombie HELOCs resurface and put vulnerable homeowners at risk,…
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Storms, Claims, and Coverage: Exploring the Complexities of Bringing Homeowner Insurance Claims
With the dawn of the era of climate change, the increase of extreme weather events nationwide has led to a corresponding spike in the number of homeowners and commercial insurance…
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Spotting FCRA Violations in Post-Discharge Bankruptcy
One of the primary purposes of bankruptcy is to give an honest individual debtor who finds themselves in financial hardship a “fresh start.” Often, however, consumers who have dutifully completed…
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Ask the Auto Fraud Experts: Daniel Blinn and Nicholas Mattison
Do you have an auto practice, or are you considering adding auto to your practice areas? Want to get help with spotting, valuing or litigating your auto cases? Interested in…
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FCBA 101: Enforcing Consumer Credit Card Billing Protections and Maximizing Client Recoveries
This webinar is designed to help attorneys navigate the FCBA’s critical protections for consumers, particularly the unauthorized use and billing dispute provisions that apply to open-end credit accounts.
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You Won Your Case, Now What: Collecting Consumer Judgements 2025
Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is…
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Meet the Experts: Ashlie Tarpley
NACA is hosting a “Meet the Experts” session with current and former CFPB attorneys and staff to help them connect with NACA member and projects. If you are interested in meeting a potential expert to help you with your case, please join the session. The first session will be featuring Ashlie Tarpley.
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FCRA 101: Documents for Inaccuracy, ID Theft and Mixed File Cases
This introductory presentation covers how to identify and gather key documents for building Fair Credit Reporting Act cases under §§1681e(b), 1681i, and 1681s-2(b).
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Intake That Works: What Auto Fraud Attorneys Wish They Knew Sooner
Whether you're new to auto fraud litigation or a seasoned practitioner looking to refine your client screening process, this CLE offers valuable insights straight from the trenches. Intake is often the most critical phase in an auto fraud case—done right, it can save countless hours and thousands in costs. Done wrong, it can leave you entangled in unworkable cases with little hope of recovery.
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EFTA Intake Strategies: What Great Consumer Lawyers Always Ask
This webinar will teach you how to identify EFTA violations at the first client contact, separate the viable claims from the noise, and position the case for maximum recovery under both the statute and Reg E.
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Medical Debt Defense— Defenses and Aggressive Counterclaims You Can Use in your State (2025)
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.
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Consumer Law Meet-Up
Bailey Glasser LLP 1055 Thomas Jefferson St NW, Ste 540, Washington, DCJoin colleagues for a fun get-together and light refreshments at Bailey Glasser's offices in Washington DC. All NACA members, attorneys advocating on behalf of consumers, legal aid attorneys and law…
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Ask the FDCPA Experts: Stacy Bardo and Angie Robertson
Stacy Bardo and Angie Robertson will be available for an online question and answer session on all topics related to determining viable FDCPA claims or defenses.
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How to Issue Spot and Litigate FCRA Cases Involving Inaccurate Tenant Screening Background Check Reports
If you are investigating and/or litigating FCRA cases against some or all of the main players in the tenant screening world you need to understand how to effectively issue spot and conduct discovery to increase your settlement leverage, prevail on your claims at summary judgement, and ultimately win at trial.
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Creative State Tools in Forced Arbitration Policymaking
NACA's Learning PlatformThis webinar will cover recent efforts to chip away at forced arbitration, and how to replicate these creative strategies at the state level to fight back against this often harsh and unjust process.
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How To Help Shape Your State’s Laws
This presentation will provide an overview of how to get started, who to engage with, what to expect from the process, who and what to watch out for, and how to evaluate your progress.
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Truth, Trust, and Taboos: Ethical Consumer Advocacy for Immigrant Clients
This session will help attorneys strengthen their consumer law practice, ensuring they can effectively protect and advocate for immigrant clients in today’s legal environment.
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Marketing Made Simple: Putting NACA’s PSA Videos to Work for You
NACA has developed a series of consumer-friendly animated videos to help you educate, protect, and empower your clients and community from fraud – as well as establish you and your firm as experts in this practice area. In this webinar, you’ll learn simple and effective ways to integrate these videos into your practice.
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How to Successfully Moderate a Conference Session
This webinar is for those organizing or participating in a conference session to learn practical techniques for moderating with confidence—so you can keep sessions focused, engaging, and impactful.
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The Business of Debt Defense
Hear from two experienced practitioners who use debt defense cases as the springboard for the rest of their practice, and you’ll learn the tips and tricks that they have found to be the most impactful.
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FCRA 101: Issue Spotting
This session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case.
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Building Trust: Partnering with Communities to Fight Scams
This webinar will show how attorneys can use NACA’s scam prevention videos and resources to collaborate with community-based organizations.
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Choosing a Venue for Consumer Claims in Bankruptcy
This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases.
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When Innovation Turns into Exploitation: Emerging Landlord Practices and Tenant Protections
What new tools like tenant portals, fintech payment systems, and RUBS billing are affecting tenant rights.
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Energy Suppliers: How to Protect Consumers
Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.
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Consumer Law Trends in Bankruptcy Cases
What are common consumer claims found in bankruptcy cases
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Wire Transfers: Can’t Live with Them, Can’t Live without Them
This webinar will explore strategies and remedies for handling wire fraud cases.
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Business 102 eCourse: Building and Optimizing Your Consumer Law Practice
The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.
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Federal Mortgage Servicing Updates
Learn how to identify the relevant federal investor and understand the current default and loss-mitigation guidelines for FHA, VA, Fannie Mae, Freddie Mac, and USDA loans, so you can better advise your clients when they fall behind.
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Medical Debt—Defending Your Clients Against Medical Bills and Aggressive Collection Actions (2026)
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.
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From Outreach to Impact: Growing the Consumer Bar and Your Practice
Join NACA Board Member David Chami and his partner Sylvia Bolos to learn how to build powerful, long-term referral relationships in your community.
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Predatory Lending: Current Trends and Claim Spotting (2026)
Despite well-established laws, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Learn to spot legal claims.
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Discovery Strategies in Solar Fraud Litigation: Uncovering the Financing Schemes
This webinar is designed for attorneys who already litigate solar cases and want to sharpen their discovery strategy.
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EFTA 101
If you want to better understand when the EFTA applies, please join us for this webinar.
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Nuts and Bolts of Litigating FCRA 1681s-2(b) Claims
This webinar will provide a general overview of the FCRA’s statutory framework against furnishers of information and how it differs from claims against the credit bureaus.
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Get Ahead of the Curve: Navigate Today’s Student Loan Landscape
Get the most up-to-date answers from our panel of student loan gurus. We’ll separate fact from fiction and dispel the myriads of internet myths out there put forth by You-tube “experts.”
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Battle for Consumer Protections: Using Lessons from New York’s UDAAP Campaign to Inform Other Advocacy Efforts
Join us for a conversation about how lessons from our New York battle can inform advocacy efforts everywhere.
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Fraudulent Practices in Mortgage Servicing – When Clients with Clean Hands are Falsely Accused of Mortgage Default
So, are you ready to equip yourself with the tools needed to identify potential violations and take action against fraudulent practices in mortgage servicing?
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Fighting Back Against Third Party Debt Buyers & Predatory Debt Settlement Practices
Join us for an informative and practical webinar as we take a closer look at two growing threats facing consumers: third-party debt buyers and predatory debt settlement companies.
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Trends in Homeownership Scams and Solicitations: Spotlight on Seniors
The presentation will cover why seniors are particularly susceptible to undue influence and fraud.
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FCRA Case Strategy: Turning Everyday Cases into Strong Outcomes
If you like FCRA cases, know the basics and are interested in getting the most out of the cases that come through your door, this webinar is for you.
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Discharged But Not Done: Navigating the FDCPA in Consumer Bankruptcy Practice
Attendees will learn where to look to find potential FDCPA claims in their bankruptcy practice.
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Common Problems and Solutions When Defending Debtors
This course will help prepare attorneys less experienced in debt defense to identify common issues and defenses that may arise in their cases.
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Requesting, Obtaining and Using Machine-Generated Evidence
How to target and tailor your systems-related discovery requests
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Education Listening Session for Legal Aid Attorneys
Legal Aid Attorneys: Help Us Shape the Future of Consumer Law Education!
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Analysis of a Big Verdict in a Small Conservative Town
Learn the ins and outs of putting a UDAP auto case together, trying it and winning, no matter what the jurisdiction.
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