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  • Liar, Liar: What to do When Your Client Lies

    Whether they are confused, scared, or just plain dishonest, sometimes clients don’t tell the truth. In this webinar, you will learn what ethical choices and responsibilities a lawyer may face upon learning that a client has lied either to the lawyer, in non-litigation documents, or to a tribunal. What You Will Learn The ethical rules…

  • The Profitable Consumer Law Practice: Being A Good Lawyer is Not Good Enough, Part 1

    The goal of the National Association of Consumer Advocates’ two-part webinar series: The Profitable Consumer Law Practice: Being a Good Lawyer is Not Good Enough, is to assist attendees in strengthening their consumer law practice and maximizing its profitability. The first webinar in this series will walk attendees through the basics of choosing practice areas,…

  • The Profitable Consumer Law Practice: Being a Good Lawyer is Not Good Enough, Part 2

    The goal of the National Association of Consumer Advocates’ two-part webinar series: The Profitable Consumer Law Practice: Being a Good Lawyer is Not Good Enough, is to assist attendees in strengthening their consumer law practice and maximizing its profitability. The first webinar in this series will walk attendees through the basics of choosing practice areas,…

  • How Much is My FCRA Case Worth?

    Why You Should Attend This webinar is for anyone who wants to get a better handle on how to valuate FCRA cases. We will look at the types of recovery available, examine factors that make good (and bad) cases, and survey FCRA verdicts with various fact patterns. You will get materials for finding and citing…

  • Don’t Leave Money on the Table: Settle FCRA Cases

    What You Will Learn Valuation of case for settlement and materials needed Composing the settlement demand letter Effective negotiating techniquesStrategies in multiple defendant cases Contents of the settlement agreement Presenter Robert S. Sola has his own practice in Portland, Oregon, where he has been handling Fair Credit Reporting Act cases since 1996. He represents consumers…

  • Ethics in Consumer Cases: How Not to Look Sleazy

    Consumer attorneys frequently encounter a specific set of ethics dilemmas that are unique to consumer cases. Unlike the typically broad, sweeping Ethics Overview CLE, this interactive online course is designed specifically with the consumer attorney in mind. Ethics expert and Director of Litigation at the Center for Science in the Public Interest, Stephen Gardner, will…

  • Basic Car Loan Math

    Even if you know the basics of calculating monthly payments on ordinary car loans, this webinar is designed to start with the basics, and then look at some of the “tweeks” that dealers use in structuring a deal that can impact true cost of borrowing to a consumer.Learn how to handle irregular payments structures such…

  • How to Build Your Practice One Hour at a Time

    If you could get paid for all the time you give away, wouldn’t you? As consumer lawyers, we often feel we have to give our time generously because our clients and potential clients are usually in terrible financial straits; but not every consumer in need of assistance is a pro bono case. This webinar will…

  • Ethical Considerations for FDCPA Practitioners

    Maintaining a practice concentrating on claims under the Fair Debt Collection Practices Act comes with its own ethical challenges. Join us July 1st for a webinar by David J. Philipps, a NACA founding member with over 25 years of experience in working with the FDCPA. A range of topics taken directly from his experience as…

  • Let’s Get Ethical

    Legal ethics is a minefield for the unwary lawyer. The program will address common ethics issues that arise in handling consumer matters, including whether one can ethically suggest that a client record telephone calls, issues raised in representing multiple consumers against a single defendant, defendants' efforts to keep information and settlement terms confidential, and ethical…

  • Debt Defense with Peter Holland

    In this 60 minute webinar, Peter covers background, insights and litigation tips for debt defense cases. Topics include: overview of debt buyer industry; Forward Flow Agreements and bank liability; current regulatory response; debt buyer default judgment business model; client intake; screening for affirmative claims; trial preparation; trial tips; essential settlement terms; and significant case law…

  • How to Recover the Full Amount of Attorneys Fees

    Many consumer protection cases are litigated under fee-shifting laws. If you prevail on behalf of the consumer in your case, you may be able to recover attorney fees from the other side. Many consumer protection attorneys are well versed on the substantive law that allows them to prevail on behalf of their clients. This webinar…

  • Guerrilla Marketing in the Jungle

    A consumer practice is often very different than other law business models. Therefore, the approach to marketing should be different as well. This webinar provides an overview of the basics for those that didn’t go to business school, tools to evaluate off-the-shelf marketing products and practical takeaways that can be used in their practice. Presenter…

  • Debt Defense 101 Trial Preparation

    This webinar will discuss how to defend a consumer debt collection case at trial. It will first very briefly review the information, documents, and testimony you should optimally obtain in discovery for a typical collection defense case. It will then give an introductory-level overview of motions in limine, trial supoenas, evidence format and presentation, stipulations,…

  • How to Jumpstart Your Practice

    Whether you have been in private practice for years, or if you are just thinking about hanging your own shingle, we can all benefit from giving our careers a "jump start." We will cover an entrepreneurial angle of the practice of consumer law, including insight on creating a business plan, the basics of setting up…

  • Tax Initiative Update – 2015

    Benjamin Franklin quipped that “nothing can be certain, except death and taxes.” It is surprising, however, that your clients are taxed on the attorney’s fees that you earn while representing them. This webinar will explain why this is the case by looking at attorney’s fees through the lens of tax law. What You Will Learn…

  • Trees and Fruit: How Fee Agreements May Change the Taxation of Attorneys’ Fees

    The structure of fee agreements plays a significant role in the taxation of attorneys' fees. The Supreme Court has held that traditional contingency fee agreements constitute impermissible assignments of taxable income ("fruit") from clients to their attorneys. The NACA Tax Initiative, however, has been exploring an as-of-yet untested theory that a nontraditional structure for fee…

  • 1099s and Attorneys’ Fees

    It's tax season and by now you and your clients should have received 1099s for settlements and judgments from last year. These forms are often misunderstood and raise many questions, especially regarding their implications for the taxation of attorneys' fees. In this session, you will have the opportunity to have your own questions about 1099s…

  • “As Is” Ain’t No Absolution

    “As is” disclaimers are found in all used car contract. Defeating "as is" disclaimers is not impossible you just need to know how. Expand and improve your practice by learning how to defeat “as is” disclaimers. What You Will Learn Attendees will learn about the latest theories and case laws available to consumer advocates who…

  • How Consumer Law Specialties Choose You

    Are you considering or have you just started your own firm? Are you thinking about transitioning into another sub-specialty of consumer protection law? In this webinar, the presenters will discuss the practicalities of choosing specific practice areas in which to grow or expand, or in some cases, which to leave. What You Will Learn Techniques…

  • Finance Company Liability in Auto Fraud Litigation

    The sharp and outright fraudulent business practices of many auto dealerships are well known and are the subject of much consumer litigation. And, as vehicle financing has grown, particularly for sub-prime auto loans, questions of finance company or “holder” liability have become central to auto fraud litigation. Rather than accept the caps on liability set…

  • How to Start/Maintain a Consumer Practice within a Legal Services Agency

    According to the Legal Services Corporation (LSC), consumer issues account for eleven percent of all complaints in LSC-funded programs. Yet, the numbers of low income and economically vulnerable individuals impacted by debt collection, bankruptcy and other consumer problems are quite significant. For example, one in seven adults in the U.S. is being pursued by debt…

  • Turning Debt Defense Cases into a Consumer Practice

    As advocates representing consumer collection defendants, we have all heard about how to use the FDCPA to turn the tables on debt buyers. But do you know how to turn the tables on other types of collection plaintiffs using other weapons in the consumer arsenal? An auto loan deficiency case, for example, can present a…

  • Gathering, Preserving, and Leveraging Evidence in FDCPA and TCPA Cases

    Evidence handling is crucial to efficiently and effectively winning your FDCPA/TCPA cases. You can win these cases if you approach evidence gathering and preservation early—long before a case is ever filed—and then leverage it to overwhelm a short-sighted defendant. Every practitioner interested in improving his/her evidence-handling strategies ought to attend this important webinar. What You…

  • Fighting Unauthorized Billing and Charges on Consumer Accounts

    Join this webinar to get practical information to help clients who have experienced unauthorized charges on their credit card, debit card, or bank accounts as well as their telephone bills or app store accounts. The FTC has sued operators of a variety of schemes that defrauded consumers with unauthorized charges and will share information about…

  • Used Car Cases Can Be More Profitable Than You Think

    The used automobile sales industry is well known for its consumer protection abuses. However, because used car consumer cases often do not involve financially stable dealerships or claims against manufacturers, many consumer attorneys shy away from them. If you pick the right cases, you can build a viable auto fraud practice dealing with used car…

  • Maximizing Damages under the FDCPA

    With the right storytelling and common law theories, you can maximize actual and punitive damages under the Fair Debt Collection Practices Act (FDCPA). Use of recent trial verdicts and arbitration awards can strengthen your case as well. We’ll cover the authorities that help you establish the correct standard for determining actual damages (e.g. emotional distress)…

  • Navigating Consumer Protection Issues in Auto Buying

    Have you ever had a client who was taken for a ride and lost significant money when buying a new or used car?  In this webinar, staff from the Federal Trade Commission (FTC) will discuss some of the current consumer protection issues around one of the most expensive consumer purchases.  Presenters will describe various deceptive…

  • Discovering Evidence in Credit Reporting Cases

    Discovery in FCRA litigation is complex and compounded by defense counsel that feign ignorance and systematically work to maintain a veil of secrecy over their clients’ credit reporting activities. This seminar is intended to lift that veil by discussing common defense tactics aimed at frustrating your ability to conduct discovery as well as providing an…

  • Basic Concepts of the Electronic Funds Transfers Act

    The FDCPA has come under an onslaught of resistance. Besides many companies cleaning up their collection calls, Spokeo and other creative defenses have hampered the effectiveness of consumer lawyers assisting debtor-clients. One statute that is often overlooked as a means for providing some protections to consumers is the Electronic Funds Transfers Act (EFTA). More and…

  • Mortgage 101

    Webinars How to Handle Mortgage Loan Modifications After Forbearance How to set up a Successful Mortgage Practice Strategies for Deposing Corporate Fact Witnesses Fighting against Fraudulent Practices in Reverse Mortgage Servicing Mastering RFIs and NOEs Essential RESPA Tools for Protecting Homeowners in Times of Job Loss Why These Videos Are Helpful Are you interested in…

  • Consumer Defense Clinics: Building a Courthouse Clinic from the Ground Up

    More than two-thirds of litigants in civil debt collection cases in the U.S. go through the court process unrepresented. As a result, many unrepresented consumers do not know how to defend themselves and often receive judgments for debts that have viable defenses or counter-claims. The key to addressing this problem is collaboration between pro bono…

  • Henson v. Santander Consumer USA Inc.

    More than one-third of the $11.7 billion debt collection industry revenue comes from debt buyers who buy third-party debt for just a few cents on the dollars. The 9–0 Supreme Court’s Henson v. Santander Consumer USA Inc. 2017 WL 2507342 decision now exempts banks that buy third party debt from the Fair Debt Collection Practices…

  • Maximizing the Value of a TCPA Lawsuit

    The TCPA is a hot bed of litigation and the time to file is yesterday. Anybody who is litigating or considering litigating TCPA cases could benefit from finding out how to make defendants pay top dollar on their cases. What You Will Learn How to put on your “$1500 Per Call” case from the client intake…

  • Litigating Adversary Proceedings in Consumer Bankruptcy Cases

    Expand your consumer bankruptcy practice by learning how to file adversary proceedings in bankruptcy court and to maximize the value of your current cases. This webinar is geared to beginner and intermediate bankruptcy practitioners so that they can spot potential opportunities to help consumers in bankruptcy cases. What You Will Learn How to file an…

  • How to Set up a Successful Mortgage Practice

    Dodd-Frank Mortgage Servicing Rules, alone or in conjunction with Chapter 13 Bankruptcy, are effective tools to assist homeowners with mortgage-related financial problems. You have heard about the rules, but how do you avoid having Chapter 7 as your own exit strategy? This webinar is for those practitioners who cannot resist these legal challenges but still…

  • Debt Collection Issues and Other Updates from the FTC

    Join us to hear about some of the recent issues the Federal Trade Commission has been seeing in debt collection matters.  These issues include phantom debt, unlawful third-party communications, collectors not disclosing their identity, and other misrepresentations regarding the nature of the debt. Staff from the FTC will talk about recent cases involving violations of…

  • Building your FDCPA Practice Using your Current Stock of Consumer Debt Work

    If you have a consumer bankruptcy or debt defense practice, this webinar is for you. Our speakers will help you identify the opportunities for income-generating FDCPA cases you may already have in your files. Find the low-hanging fruit that these practice areas provide and learn how to build an FDCPA practice from the ground up.…

  • Strategies for Deposing Corporate Fact Witnesses

    Mortgage companies and other industry players usually designate professional witnesses who know next to nothing and waste our time. To pin down what went wrong, we need to identify and depose fact witnesses. We can gather both facts and admissions from these fact witnesses. These depositions often help focus our strategy for deposing a corporate…

  • Identifying 1681e(b) Claims and Knowing when/if to Dispute with the CRAs

    If you never (or rarely ever) file stand-alone 1681e(b) claims (or you don't know what an e(b) claim is), you should definitely attend this webinar! This webinar is intended to educate attorneys who are new to Fair Credit Reporting Act (FCRA) litigation or who have not thought about bringing a lawsuit against a credit reporting…

  • Telephone Consumer Protection Act (TCPA) 101

    Webinars Decoding the Rules for Electronic Transactions and Electronic Signatures, Including Applications to the TCPA Gathering, Preserving, and Leveraging Evidence in FDCPA and TCPA Cases Maximizing Value of TCPA cases Stop the Insanity! – Learn how TCPA Can Turn Spam into Cases Why These Videos Are Helpful Are you interested in litigating TCPA claims? Do…

  • Debt Defense 101

    Webinars Defending Debtors against First- and Third-Party Creditors Turning Debt Defense Cases into a Consumer Practice Debt Defense 101 Trial Preparation Debt Defense with Peter Holland What to ask when you don't know: 30b6 of a debt buyer Residential Rental Debt Collection Why These Videos Are Helpful Are you interested in developing a thriving debt…

  • Student Loans and Bankruptcy

    Webinars Managing Student Loans in Bankruptcy Student Loans: Is Bankruptcy the Right Choice How and When to Discharge Private Student Loans in Bankruptcy How to become a Successful Student Loan Lawyer Why These Videos Are Helpful Are you interested in litigating student loans cases? Do you want to learn which cases can be resolved in…

  • Fair Credit Reporting Act (FCRA) 201

    Webinars Don’t Make this Mistake—Accuracy: Avoiding the Landmine in FCRA Cases Understanding the Metro 2 Reporting Format Suing the Government under the FCRA Beating Back Experian's Attempts to Compel FCRA Claims into Arbitration Why These Videos Are Helpful Do you want to take on more complex FCRA claims, including class action claims? Do you want…

  • Fair Credit Reporting Act (FCRA) 101

    Webinars Discovering Evidence in Credit Reporting Cases How Much FCRA Cases Are Worth Find FCRA Cases within Your Current Client Pool and Spot FCRA Violations Identifying 1681e(b) Claims and Knowing when/if to Dispute with the CRAs Identifying Claims against Furnishers Setting up your FCRA Case for Success FCRA 101: Documents for Inaccuracy, ID Theft &…

  • Bankruptcy and Consumer Cases

    Webinars Litigating Adversary Proceedings in Consumer Bankruptcy Cases Managing Student Loans in Bankruptcy Student Loans: Is Bankruptcy the Right Choice Discharge Violations Reimagine Damages: Automatic Stay and Discharge Violation in Bankruptcy Court Why These Videos Are Helpful Are you interested in handling both consumer cases and bankruptcy cases? Do you want to file adversary proceedings…

  • Legal Services Package

    Webinars Consumer Defense Clinics: Building a Courthouse Clinic from the Ground Up How to Start/Maintain a Consumer Practice within a Legal Services Agency Starting a Student Loan Practice for the Legal Services Practitioner Online Roundtable: Auto Fraud in a Legal Aid Setting Bring the FCRA into Your Legal Aid Practice Why These Videos Are Helpful…

  • Fair Debt Collection Practices Act (FDCPA) 101

    Webinars Building your FDCPA Practice Using your Current Stock of Consumer Debt Work Maximizing Damages under the FDCPA Powerful FDCPA Intake: Taking Great Cases and Making Great Money Gathering, Preserving, and Leveraging Evidence in FDCPA and TCPA Cases FDCPA 101 Why These Videos Are Helpful Are you interested in developing a thriving FDCPA practice? Improve your…

  • Auto Fraud 101

    Webinars Mastering Wrongful Repossession Cases Developing an Auto Fraud Practice Part 2 Finance Company Liability in Auto Fraud Litigation Hands-On Tools for TILA Closed-End Credit Cases How to Make Money as an Auto Fraud Practitioner Introduction to Auto Fraud Finance Used Car Cases Can Be More Profitable Than You Think Beginner’s Guide to Unfair and…

  • Developing a Consumer Law Practice

    Webinars Building your FDCPA Practice Using your Current Stock of Consumer Debt Work Developing an Auto Fraud Practice Part 1 Developing an Auto Fraud Practice Part 2 How to Become a Successful Student Loan Lawyer How Consumer Law Specialties Choose You How to Set Up a Successful Mortgage Practice Triage Your FCRA Practice Why These…

  • Disputable Me: Tools and Tricks for Challenging Credit Card Debt

    Nearly fifty percent of Americans have been victims of credit card fraud in the past five years. The fallout from fraudulent charges can extend beyond the simple hassle of being placed on a “brief hold” when calling the card issuer into taking the time, creditworthiness, and sanity away from even the most sophisticated consumer. Fortunately,…

  • Hands-On Tools for TILA Closed End Credit Cases

    Consumer lawyers routinely review loans, including auto loans, payday loans, tax loans, and pawn loans. All of this paper is an opportunity: experience teaches that many loans violate the Truth in Lending Act (TILA). TILA claims can take many forms and serve many purposes, from creating powerful counterclaims in individual debt collection cases, to forming…

  • Tax Initiative Professional Development Package

    Webinars Tax Implications of Attorneys' Fees in Consumer Cases 1099s and Attorneys' Fees Trees and Fruit: How Fee Agreements May Change the Taxation of Attorneys' Fees NACA Tax Initiative NACA Tax Update 2019 Why These Videos Are Helpful Under our current understanding of tax law, attorneys' fees may be taxable income for your clients. Understanding…

  • Reg X Claims: The Unqualified Written Request

    The Real Estate Settlement Procedures Act (RESPA), as implemented through Regulation X, applies to all federally related mortgage loans with few exceptions. RESPA requires specific disclosures and procedures in connection with the application, settlement, and servicing of one to four dwelling secured consumer loans. In this webinar, Max Gardner will review how to effectively use Reg…

  • Reimagine Damages: Automatic Stay and Discharge Violations in Bankruptcy Court

    The guidelines that courts use to calculate the actual damages, punitive damages, and attorneys’ fees allowed for bankruptcy stay and discharge violations are constantly evolving. The webinar will highlight new trends in the law and share the newest court decisions and verdicts regarding damage awards. The webinar will also address whether the automatic stay ends…

  • Workflows to Automate Your Solo Practice

    Standard productivity hacks don't cut it when you alone are responsible for an entire law practice. This session will cover strategies to create repeatable, step-by-step workflows to run your business, providing several example workflows on how to automate the process of attracting and booking new clients. This webinar will have the opportunity for interaction, where…

  • Don’t Make this Mistake—Accuracy: Avoiding the Landmine in FCRA Cases

    Credit Reporting Agencies (CRAs) and furnishers rely on three main defenses in FCRA cases: accuracy, damages, and willfulness. Accuracy is the most dangerous defense. When CRAs or furnishers take the position that the reporting was accurate, there can be serious and costly consequences for a consumer’s claim and hopes of settlement. This webinar will explore…

  • Real Estate Settlement Procedures Act (RESPA) 101

    Webinars Mastering RFIs and NOEs Essential RESPA Tools for Protecting Homeowners in Times of Job Loss RESPA 101: Drafting Effective Requests for Information and Notices of Error Reg X Claims: The Unqualified Written Request What You Will Learn How to draft Requests for Information and Notices of Error and use them as litigation and discovery…

  • Post-Discharge FCRA Claims: Issue Spotting and Intake

    Commercial and consumer bankruptcy filings are steadily rising, according to the American Bankruptcy Institute (ABI). Former ABI Executive Director Samuel J. Gerdano has described bankruptcy as providing a “shield for distressed consumers and businesses confronted with rising interest rates and global economic challenges.” Consumer attorneys are well positioned to assure that the right to a “Fresh Start”…

  • Defending Debtors against First- and Third-Party Creditors

    When defending a debt defense case, it’s important to be aware of the unique challenges that arise in cases dealing with third party debt creditors vs. first party creditors and to tailor the defense accordingly. Learn effective pre-trial negotiations tactics and trial strategies to defend clients against first and third party creditors. What You Will…

  • Protecting Older Consumers—Research and Resources from the Federal Trade Commission

    Join staff members from the Federal Trade Commission (FTC) as they share research and resources about the top consumer protection issues facing older consumers. The webinar will include new analyses of the reports received from older adults and provide insights that advocates can use to develop their own strategies for helping older consumers in their…

  • Reseller Liability: Consumers’ Rights and Remedies under the FCRA

    The Fair Credit Reporting Act (FCRA) applies to consumer reporting agencies (CRAs), which includes resellers. Attendees will learn about consumers’ FCRA rights and remedies against resellers. Attendees will also learn how to issue spot for potential reseller cases and how to litigate against resellers. The presentation will discuss discovery tactics in reseller cases and litigation strategy. You will also…

  • Revoking Acceptance in Automobile Cases

    This webinar will show you how to identify the cases when revoking acceptance is an appropriate remedy for your clients.  It will also discuss the steps pre- and post-revocation to assist your clients with obtaining a resolution from the dealership. This webinar is geared to individuals who already have knowledge about deceptive automobile sales practices.…

  • Use of Implied Warranties in Auto Fraud Litigation

    Breach of Implied Warranty is a hot topic in the area of consumer litigation. There have been many recent developmental changes in this area. This cause of action is not always understood and is often forgotten. However, it is a valuable cause of action that can help strengthen your auto case and your chances of…

  • Whom to Sue and How to Get Paid in Auto Fraud Cases

    You have a great client and a terrific set of facts. Two important questions linger. Whom should you sue to optimize your client’s recovery? If your defendants refuse to pay up, what measures can you take to ensure your client (and you!) get paid? This CLE webinar is geared for any practitioner interested in handling…

  • FCRA Discovery Series: Understanding Documents from Equifax

    Do you want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases. Each webinar will focus on a different credit reporting agency (CRA). In this webinar, you will learn about Equifax. In each webinar, you will learn…

  • Consumer Protection Concerns for Tenants from the Federal Trade Commission

    Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. The speakers will discuss two recent cases brought by the FTC, one involving a rental listing website deceptively claiming to list Section 8 properties that are available for rent and another involving a tenant background screening…

  • FCRA Discovery Series: Understanding Documents from TransUnion

    Do you want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases. Each webinar will focus on a different credit reporting agency (CRA). In this webinar, you will learn about TransUnion. In each webinar, you will learn…

  • FCRA Discovery Series: Understanding Documents from Experian

    Do you want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases. Each webinar will focus on a different credit reporting agency (CRA). In this webinar, you will learn about TransUnion. In each webinar, you will learn…

  • Tax Initiative Update – 2019

    NACA hosted a webinar to update you on our continuing effort to challenge the IRS’ current determination that attorneys’ fees in consumer cases are taxable to your clients. What You Will Learn What needs to happen to change the IRS’ wrongheaded policy, relating to both litigation and proposed legislation What our recommended best practices and…

  • FCRA Discovery Series: Understanding Documents from the Big Three Credit Reporting Agencies

    Webinars Understanding documents from Equifax Understanding documents from Experian Understanding documents from TranUnion Why These Videos are Helpful Want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases. Each webinar will focus on a different credit reporting…

  • How to Succeed in Arbitration: A Three-Webinar Boot Camp

    Webinars Pre-Arbitration Considerations and the Arbitration Demand The Preliminary Hearing and Discovery The Arbitration Hearing and Post-Hearing Briefing Why These Videos Are Helpful Arbitration is ubiquitous, and it has profoundly impacted the private practice of consumer protection law. While much has been said about the disadvantages of arbitration for consumers, many practitioners have had great…

  • Post-Discharge FCRA Claims: Issue Spotting and Intake

    Commercial and consumer bankruptcy filings are steadily rising, according to the American Bankruptcy Institute (ABI). Former ABI Executive Director Samuel J. Gerdano has described bankruptcy as providing a “shield for distressed consumers and businesses confronted with rising interest rates and global economic challenges.” Consumer attorneys are well positioned to assure that the right to a “Fresh…

  • Protecting Military Consumers—Special Protections and Issues

    Join staff from the Federal Trade Commission (FTC) and the Department of Justice (DOJ) as they discuss many of the top consumer protections and issues for members of the military and their families. FTC staff will discuss the Military Lending Act; cover FTC law enforcement actions on issues affecting veterans, servicemembers, and their families, and…

  • How to Become a Successful Student Loan Lawyer

    There are 1.6 trillion dollars in outstanding student loans in the U.S. that affect forty-four million Americans. As attorneys, we need to have a basic knowledge of how to assist our clients in the handling of this type of debt and how to best explain options. The student loan problem is often very confusing and misunderstood by the…

  • Student Loans

    Webinars Introduction to Student Loan Cases How to become a successful Student Loan Lawyer Bankruptcy may be the Best Choice for Student Loan Relief Post Election Student Loans in the Eye of the Storm: What Attorneys Need to Know Now​ Why These Videos are Helpful There are 1.6 trillion dollars in outstanding student loans in…

  • Fighting for Tenants—Marrying Consumer Protection, Personal Injury, and Landlord Tenant Law

    This webinar should be of interest to anyone interested in expanding his or her consumer protection practice by helping a growing and vulnerable population: tenants. We will explore common tenant violations, including illegal charges, dangerous conditions, illegal lock outs, and retaliatory evictions. We will also examine the laws that apply, including common law, state and…

  • Developing a Private Auto Fraud Practice

    Besides purchasing a home, buying a car is the biggest consumer purchase that most individuals will make in their lifetime. Today, there are there are more than 260 million registered vehicles in the United States alone. This number is only growing. The automotive industry is ripe with fraud and pitfalls for unwary consumers. Fortunately, there…

  • Developing an Auto Fraud Practice: Issue Spotting Auto Claims

    Besides purchasing a home, buying a car is the biggest consumer purchase that most individuals will make in their lifetime. Today, there are there are more than 260 million registered vehicles in the United States alone. This number is only growing. The automotive industry is ripe with fraud and pitfalls for unwary consumers. Fortunately, there…

  • Virtual Depositions

    The practice of consumer law is going virtual. Video depositions will become the new norm.  Harnessing the power of online platforms will allow you to conduct depositions as if you were there in person. Best of all, you can do all of this from the comfort of your home office. What You Will Learn What…

  • You Should Teach A Consumer Law Course

    In the wake of the great recession of 2008, law schools saw a surge in interest in consumer protection courses, covering issues such as mortgages, debt collection, and credit reporting. In the same way, we anticipate that the COVID-19 pandemic and its economic fallout (job and housing loss, predatory lending, etc.) will lead to another…

  • Discovery Planning and Alternatives to Formal Discovery

    What You Will Learn How to create a formal and informal discovery plan to obtain documents and information you need to litigate your case Speakers Matthew Loker is the founder of Loker Law, APC and is Professor of Contracts at the San Luis Obispo College of Law. Prior to moving to California, Matthew attended the…

  • How to Keep the Lights On

    What You Will Learn Develop your practice to handle consumer claims and still have a consistent cash flow Speakers Larry P. Smith is a consumer attorney, handling matters involving the FCRA, FDCPA, and EFTA, as well as state consumer fraud/UDAP matters for over eighteen years. He is the managing partner at SmithMarco, P.C., which he…

  • Spotting Dealer Add- Ons: Gap, Service Contracts, Etching, Other Extras

    What You Will Learn How to determine whether dealers committed fraud through add-ons to the financing contract Speakers Gregory T. Babbitt is a partner at Rosner, Barry & Babbitt, LLP, in San Diego, where he handles California car lemon and auto fraud cases (individual and class actions). Prior to joining Rosner, Barry & Babbitt, LLP,…

  • Introduction to Auto Fraud Finance

    What You Will Learn Familiarity with the players, processes, and products that are associated with auto finance fraud Speakers Christina Gill Roseman, represents consumers at Roseman Law Firm, PLLC, with offices in Pittsburgh, PA and Morgantown, WV. She has successfully tried numerous cases against automobile manufacturers and dealerships. She is rated as an AV Preeminent…

  • Frame and Structural Damage Cases

    What You Will Learn Whether frame and structural damage took place in your client’s vehicle What remedies exist to bring relief to your clients with frame and structural damage cases Speakers Richard Diklich received a Bachelor of Science in Industrial Technology, Automotive and Business Majors. From 1966–1972, he worked as a Quality Control Supervisor at…

  • Handling Warranty Claims Using Mag Moss

    What You Will Learn Which federal and state rules provide the best remedies for your warranty claims Speakers Will Geddings is a debtor's lawyer who has spent the better part of a decade working at Hays Cauley, P.C. in Florence, South Carolina. Hays Cauley is a consumer/debtor's firm that only provides services to consumers/debtors, which include litigating…

  • How to Make Money as an Auto Fraud Practitioner

    What You Will Learn Learn about different approach to make money from auto fraud cases Speakers Bryce Bell is the founder of Bell Law, LLC, a law firm dedicated to relentlessly pursuing justice against companies that defraud consumers. Bell Law focuses on auto safety, landlord/tenant issues, Fintech, and other Unfair Deceptive Acts and Practices (UDAAP),…

  • Litigating Odometer Fraud Cases

    What You Will Learn How to determine whether odometer fraud took place What remedies exist to bring relief to your clients Speakers Dana Karni founded Karni Law Firm, P.C. in July of 2007 and has since been tirelessly pursuing and finding success for her clients in many areas of consumer law. Dana began her consumer…

  • Litigating Yoyo Claims

    What You Will Learn How to spot and investigate yo-yo claims properly Speaker M. Kathi Rawls has been practicing law since 2001. She is a graduate of the Gerry Spence Trial Lawyers College and the Reptile Litigation Group. She has litigated hundreds of consumer law cases, including auto fraud, predatory lending, debt collection abuse, repossession…

  • How to Keep the Lights On

    What You Will Learn Develop your practice and still have a consistent cash flow How to value your cases and services Speakers Cary Flitter is a highly respected expert in consumer law. Many of his cases have broken new ground, helping to shape the law itself and set the precedent for future decisions. ary is founding…

  • Ethics: Unconscious Bias Against Women in the Law

    What You Will Learn How to recognize bias against women How to combat bias against women How to be an ally for women who are facing gender bias Speakers Carolyn E. Coffey is the Director of Litigation for Economic Justice at Mobilization for Justice, Inc. (MFJ). MFJ provides free legal assistance to New York City…

  • Persuasive Writing Tips, Tactics, and Strategies

    What You Will Learn How to improve your ability to write persuasive legal documents Speakers Ronald L. Burdge, a known nationwide as a leading Lemon Law attorney,  has represented literally thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other Consumer Law attorneys on how to win their cases. John Cole Gayle,…

  • The “Passive” Debt Buyer Issue

    If you are suing debt buyers under the FDCPA, you need to understand the recent Circuit Court of Appeals decisions on whether these entities are debt collectors. Debt buyers are pushing the “passive” debt buyer argument through our courts to further restrict the FDCPA’s application and chip away at its already limited coverage. This webinar…

  • Background Screening CRAs: How to Effectively Conduct Discovery and Attack the Reasonableness of the CRAs’ Criminal Record Matching Procedures

    While more than 20 million U.S. jobs were wiped out in April 2020 during the COVID-19 lockdown, the unemployment rate has begun to fall in recent months as the economy begins to reopen. This means millions of Americans will be applying for jobs and undergoing employment background checks. Employment and tenant screening CRAs routinely mismatch…

  • Understanding the Metro 2 Reporting Format

    If you are litigating FCRA cases involving the Big Three nationwide CRAs (Equifax/Experian/TransUnion) or furnishers to those CRAs, you need to understand the Metro 2 Reporting format.  This is standardized format that furnishers use to report data to the Big Three.  This webinar will provide an overview of the format for FCRA practitioners at the…

  • Protecting Latino Consumers: Information from the FTC

    Learn about the latest scams and consumer issues affecting Latino consumers.  FTC staff will share strategies to protect Latino consumers, information on scams affecting Spanish-speaking communities, ways to report problems to the FTC, and resources available from the FTC in English and Spanish. What You Will Learn What are the top scams and consumer issues…

  • Nuts and Bolts of Landlord Tenant Litigation

    The COVID-19 pandemic is predicted to dramatically increase the number of tenants being evicted from their homes. Because most states ban arbitration clauses in residential leases and also provide for fee-shifting, this area of consumer law provides a unique opportunity to grow your practice and do a lot of good. This is a beginner-level webinar,…

  • Modern Marketing for the Consumer Rights Lawyer: Using Podcasts, Videos and More

    Finding the right clients is a challenge for all law firms and can be exceedingly difficult for consumer rights lawyers, because potential clients don’t often know they have a case or that fee shifting may allow representation to be obtained at no cost. During the COVID era, this is even more challenging—as we are relying…

Online Training Courses

Modern Marketing for the Consumer Rights Lawyer: Using Podcasts, Videos and More

Other Areas of Interest
Business Development, Law Office Operations
All Levels
Private Member: $FREE
Legal Aid/Public Interest/Military/Law Student: $FREE
Nonmember: $90

SEO Made Simple: How Consumer Protection Law Firms Can Attract New Clients Online

Other Areas of Interest
Marketing and Advertising
All Levels
Member: $Free
Nonmember: $90.00

eCourses

Class Action 101 eCourse

Class Action, Class Actions
Client Management, Combating Common Defense Themes, Discovery, Evaluating Damages, Negotiations and Settlement, Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
Beginner
Private Member: $500
Legal Aid/Public Interest/Military/Law Student: $300
Nonmember: $850

Legal Writing eCourse: Become a Better Legal Writer

Other Areas of Interest
Business Development, Law Office Operations
All Levels
Member: $120
Nonmember: $200

Professional Development Packages

Frame and Structural Damage Cases Package

Automobiles
Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
Beginner
Member: $150
Nonmember: $325

Real Estate Settlement Procedures Act (RESPA) 101

Mortgage/Real Estate/Housing
Discovery, Evaluating Damages, Law Office Operations, Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
Member: $90
Nonmember: $225

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