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  • Frame and Structural Damage Cases

    What You Will Learn Whether frame and structural damage took place in your client’s vehicle What remedies exist to bring relief to your clients with frame and structural damage cases Speakers Richard Diklich received a Bachelor of Science in Industrial Technology, Automotive and Business Majors. From 1966–1972, he worked as a Quality Control Supervisor at…

  • Handling Warranty Claims Using Mag Moss

    What You Will Learn Which federal and state rules provide the best remedies for your warranty claims Speakers Will Geddings is a debtor's lawyer who has spent the better part of a decade working at Hays Cauley, P.C. in Florence, South Carolina. Hays Cauley is a consumer/debtor's firm that only provides services to consumers/debtors, which include litigating…

  • How to Make Money as an Auto Fraud Practitioner

    What You Will Learn Learn about different approach to make money from auto fraud cases Speakers Bryce Bell is the founder of Bell Law, LLC, a law firm dedicated to relentlessly pursuing justice against companies that defraud consumers. Bell Law focuses on auto safety, landlord/tenant issues, Fintech, and other Unfair Deceptive Acts and Practices (UDAAP),…

  • Litigating Odometer Fraud Cases

    What You Will Learn How to determine whether odometer fraud took place What remedies exist to bring relief to your clients Speakers Dana Karni founded Karni Law Firm, P.C. in July of 2007 and has since been tirelessly pursuing and finding success for her clients in many areas of consumer law. Dana began her consumer…

  • Litigating Yoyo Claims

    What You Will Learn How to spot and investigate yo-yo claims properly Speaker M. Kathi Rawls has been practicing law since 2001. She is a graduate of the Gerry Spence Trial Lawyers College and the Reptile Litigation Group. She has litigated hundreds of consumer law cases, including auto fraud, predatory lending, debt collection abuse, repossession…

  • How to Keep the Lights On

    What You Will Learn Develop your practice and still have a consistent cash flow How to value your cases and services Speakers Cary Flitter is a highly respected expert in consumer law. Many of his cases have broken new ground, helping to shape the law itself and set the precedent for future decisions. ary is founding…

  • Ethics: Unconscious Bias Against Women in the Law

    What You Will Learn How to recognize bias against women How to combat bias against women How to be an ally for women who are facing gender bias Speakers Carolyn E. Coffey is the Director of Litigation for Economic Justice at Mobilization for Justice, Inc. (MFJ). MFJ provides free legal assistance to New York City…

  • Persuasive Writing Tips, Tactics, and Strategies

    What You Will Learn How to improve your ability to write persuasive legal documents Speakers Ronald L. Burdge, a known nationwide as a leading Lemon Law attorney,  has represented literally thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other Consumer Law attorneys on how to win their cases. John Cole Gayle,…

  • The “Passive” Debt Buyer Issue

    If you are suing debt buyers under the FDCPA, you need to understand the recent Circuit Court of Appeals decisions on whether these entities are debt collectors. Debt buyers are pushing the “passive” debt buyer argument through our courts to further restrict the FDCPA’s application and chip away at its already limited coverage. This webinar…

  • Background Screening CRAs: How to Effectively Conduct Discovery and Attack the Reasonableness of the CRAs’ Criminal Record Matching Procedures

    While more than 20 million U.S. jobs were wiped out in April 2020 during the COVID-19 lockdown, the unemployment rate has begun to fall in recent months as the economy begins to reopen. This means millions of Americans will be applying for jobs and undergoing employment background checks. Employment and tenant screening CRAs routinely mismatch…

  • Understanding the Metro 2 Reporting Format

    If you are litigating FCRA cases involving the Big Three nationwide CRAs (Equifax/Experian/TransUnion) or furnishers to those CRAs, you need to understand the Metro 2 Reporting format.  This is standardized format that furnishers use to report data to the Big Three.  This webinar will provide an overview of the format for FCRA practitioners at the…

  • Protecting Latino Consumers: Information from the FTC

    Learn about the latest scams and consumer issues affecting Latino consumers.  FTC staff will share strategies to protect Latino consumers, information on scams affecting Spanish-speaking communities, ways to report problems to the FTC, and resources available from the FTC in English and Spanish. What You Will Learn What are the top scams and consumer issues…

  • Nuts and Bolts of Landlord Tenant Litigation

    The COVID-19 pandemic is predicted to dramatically increase the number of tenants being evicted from their homes. Because most states ban arbitration clauses in residential leases and also provide for fee-shifting, this area of consumer law provides a unique opportunity to grow your practice and do a lot of good. This is a beginner-level webinar,…

  • Modern Marketing for the Consumer Rights Lawyer: Using Podcasts, Videos and More

    Finding the right clients is a challenge for all law firms and can be exceedingly difficult for consumer rights lawyers, because potential clients don’t often know they have a case or that fee shifting may allow representation to be obtained at no cost. During the COVID era, this is even more challenging—as we are relying…

  • Fixing the Attorney Tax Fee Problem: Practical, Litigation, and Legislative Strategies

    One of NACA's top priorities continues to be changing the tax law so that consumer law attorneys’ fees are not taxable to your clients. We are always exploring new and practical ways to avoid this problem and continue our efforts to find a permanent solution through litigation and/or legislation. To that end, NACA has recently…

  • What to Ask When You Don’t Know: 30(b)(6) Depositions of Debt Buyers

    The deposition of a debt collector is critical to an FDCPA case. It is difficult, if not impossible, to survive summary judgment without it, as most debt collectors refuse to provide any meaningful discovery otherwise. They also typically hide behind frivolous affirmative defenses and ludicrous denials of obvious truths. At best, they just plead ignorance…

  • FDCPA & FCRA Claims after Bankruptcy

    Consumer bankruptcy filings have seen a precipitous decline due to the COVID-19 crisis with chapter 13 filings down 42 percent year-over year.  That is precisely why consumer attorneys need to assure their current clients' receive the "Fresh Start" guaranteed by the bankruptcy code by helping their clients remedy unfair debt collection activity post discharge. This webinar is geared toward beginner…

  • ECOA Cases as Companions to FCRA Cases

    Fair Credit Reporting Act (FCRA) practitioners are likely familiar with the frustrations of trying to ascertain FCRA damages without solid Adverse Action Notices. Violations of Adverse Action Notice requirements are rampant. This webinar will address how the Equal Credit Opportunity Act (ECOA) can be used to hold creditors accountable for vague, incorrect, or altogether missing…

  • Introduction to Student Loan Cases

    Student loans are not going away, despite what you might want, hear on social media, or advocate for. The CARES Act, which protects only a portion of student loans, will expire this fall. Too many people know too little about handling student loans. We’re going to change that.  What You Will Learn What the key…

  • Documents in an Auto Fraud Case

    What You Will Learn What documents you need to litigate your auto fraud cases Speakers Mark Aschermann is an attorney in Austin, TX, who has been Board Certified in Commercial and Consumer Law in Texas since 1995. Mr. Aschermann is a solo practitioner representing consumers in a wide variety of matters but especially lemon law,…

  • The Deals: Screening for Auto Fraud Financing Violations

    What You Will Learn How to spot common auto fraud claims associated with the vehicle financing, including predatory lending and TILA Speakers Nicholas Mattison is a partner in the firm Feferman, Warren & Mattison. He practices exclusively on behalf of consumers in individual and class action cases. He has litigated numerous TILA cases, including multiple…

  • Consultations, Client Expectations, and Case Management in Auto Fraud Cases-Tips for Beginners

    Auto Fraud scenarios are widespread, yet many attorneys reject these potential cases. Arbitration clauses and low reported damage awards have made it harder for consumer law practitioners to run a sustainable auto fraud practice. What You Will Learn Valuable tips for economically pursing your first auto fraud cases while generating new business, keeping your clients happy,…

  • Common Dealer Defenses and How to Beat Them

    What You Will Learn Become familiar with common dealer defenses, including As Is, client participating in the fraud, and vehicle-usage arguments Speakers Dan Blinn is the Managing Attorney of Consumer Law Group in Rocky Hill, CT. His practice is focused on representing consumers in claims involving auto dealer fraud, auto warranties, and auto financing in…

  • Discovery in Auto Cases

    Learn what information you can get from dealer-management systems and third parties Speakers Known nationwide as a leading Lemon Law attorney, Ronald L. Burdge has represented thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other consumer law attorneys on how to win their cases. For over eighteen years, founder Christine A.…

  • Public-Private Partnering in Auto Fraud Cases

    What You Will Learn Learn how private and public attorneys can work together on auto cases •    Determine how to handle attorney fees •    Drafting effective fee petitions and retainer agreements •    Developing efficient systems to handle the intake of auto fraud cases •    Identifying clients and cases •    Networking in the era of COVID…

  • Find FCRA Cases within Your Current Client Pool and Spot FCRA Violations

    Spot common FCRA violations that are occurring to your current clients Speakers James Brady is a Supervisory Attorney in the Consumer Practice Group at Legal Aid Chicago. Mr. Brady began his legal career as a staff attorney with Legal Aid Chicago in 1991. Mr. Brady’s practice focuses on bankruptcy, homeownership, and consumer fraud. He is…

  • Setting up your FCRA Case for Success

    What You Will Learn How to conduct an effective intake, including for clients at risk of bankruptcy How to determine what steps you need to take to prepare your case for litigation Speakers Penny Hays Cauley (Samford University, J.D.) has been representing consumers for twenty years. In 2006, she opened Hays Cauley, P.C., a law…

  • Marketing Your Practice to Find FCRA Claims

    What You Will Learn How to determine who is your ideal client How to develop a plan to market yourself to ideal client Speakers SaraEllen Hutchison is an experienced consumer protection lawyer, TLC Warrior from the class of July 2012, and a Professional Coach certified by the Life Coach School. When she's not lawyering or…

  • Identifying Claims against Furnishers

    What You Will Learn How to spot FCRA claims against furnishers How to choose which cases are worth litigating Speakers Suzanne Begnoche represents plaintiffs in matters involving identity theft, security breaches, unfair credit reporting, and unfair debt collection. Now in private practice, she was previously a staff attorney handling consumer matters at Legal Aid of…

  • Considerations for the Inclusion of CRAs in Furnisher Cases

    What You Will Learn Determine whom to sue and how to best settle cases that include both CRA and furnisher violations Speakers Barry S. Balmuth was lead counsel for the plaintiffs in cases that resulted in the largest recovery in an inverse condemnation action in Florida ($42 million after a successful liability trial) and the…

  • Triage Your FCRA Practice

    What You Will Learn Learn how to set up your FCRA practice. Speakers James Francis (Muhlenberg College, B.A. 1992; Temple University, J.D. 1995), co-Founder of Francis Mailman Soumilas, P.C., has focused on consumer protection litigation, concentrating on the FCRA, FDCPA, and consumer class actions. He was trial counsel in the Ramirez case, argued the seminal…

  • Ethics of Advertising

    What You Will Learn How to ethically generate client leads and market your services Speakers Scott Hardy has been in the tech industry for 30 years and was on the internet before the World Wide Web even existed. Scott’s taken this experience and rolled it into Top Class Actions, which he started in 2008. Now…

  • Tenant Screening and Employment Cases

    What You Will Learn How to litigate tenant screening and employment cases Speakers Alexis Lehmann is an attorney at Francis Mailman Soumilas, P.C., who represents individual consumers’ rights under the FCRA and the FDCPA. Alexis is also an active member on the Executive Board for the Justice Rising Advocates. Prior to joining the firm, Alexis worked…

  • Learn the Game: Basic and Advanced Techniques to Negotiate American Style

    What You Will Learn What strategies you need to successfully negotiate your case Speakers Gretchen Reimert Ronald Wilcox has been a consumer protection attorney since 1995, with an office in San Jose. Ron is a graduate of Gerry Spence’s Trial Lawyers College and has tried consumer protection cases in federal and state court, as well…

  • Dispositive Motions

    What You Will Learn Draft and use dispositive motions to further your case goals Speakers Brian L. Bromberg is the owner of the Bromberg Law Office, P.C. in New York City. Mr. Bromberg is admitted to practice law in New York and California. He graduated from Oberlin College, with a B.A. in Philosophy in 1987,…

  • Landlord Tenant Package

    Webinars Fighting for Tenants—Marrying Consumer Protection, Personal Injury, and Landlord Tenant Law Nuts and Bolts of Landlord Tenant Litigation When Innovation Turns into Exploitation: Emerging Landlord Practices and Tenant Protections Residential Rental Debt Collection How to Issue Spot and Litigate FCRA Cases Involving Inaccurate Tenant Screening Background Check Reports Why These Videos Are Helpful When…

  • Decoding the Rules for Electronic Transactions and Electronic Signatures, including Applications to the TCPA

    Are you interested in learning about special (hidden) protections in state law (Uniform Electronics Transactions Act (UETA)) and federal law (E-Sign) to protect consumers in electronic transactions? There are special rules before an electronic signature can be considered equivalent to a signature applied with a pen to paper. There are also special protections for consumers…

  • How to Handle Mortgage Loan Modifications After Forbearance

    The Consumer Financial Protection Bureau (CFPB) issued a report that warns of widespread evictions and foreclosures once federal, state, and local pandemic protections come to an end, absent additional public and private action. Over eleven million families are behind on their rent or mortgage payments: 2.1 million families are behind at least three months on…

  • Litigating Auto Dealer Claims Post-Ramirez

    Following the Supreme Court’s decision in TransUnion v. Ramirez, consumer lawyers will need to take care when preparing complaints and suing auto dealers in federal court. This is especially true when asserting claims for statutory damages under the Truth in Lending Act, the Odometer Act, the Equal Credit Opportunity, and other federal statutes. This webinar…

  • Navigating a State Practice Post-Ramirez

    In TransUnion v. Ramirez, the Supreme Court’s ruling gave license to U.S. District Courts to systematically dismiss consumer claims for lack of Article III standing. Despite Congress’s creation of statutes that regulate businesses and provide statutory damages for those victimized by the illegal practices, federal courts have now set higher standards on what is an…

  • NACA-NCLC Facilitator Training Program

    Are you interested in taking on a leadership role within NACA or NCLC? Increasingly, both organizations are looking to boost engagement through interactive, roundtable discussions that take place at in-person and online conferences and workshops. The best roundtable or group discussion experience depends on the discussion leader. A skilled leader brings out the best in…

  • Truth in Lending Act Package

    Webinars: Hands-On Tools for TILA Closed End Credit Cases Introduction to TILA Claims Spotting and Litigating TILA Claims Why These Videos Are Helpful Are you new to Truth in Lending Act (TILA) claims? Interested in learning how to spot these claims and how to handle challenges that arise in litigation? This webinar series will give…

  • Auto Finance Fraud Package

    Webinars Deals: Screening for Auto Fraud Financing Violations Finance Company Liability in Auto Fraud Litigation Introduction to Auto Fraud Finance Spotting and Litigating TILA Claims Spotting Dealer Add- Ons: Gap, Service Contracts, Etching, Other Extras Litigating Yoyo Cases How to Win Your Yo-Yo Case in a Jury Trial Why These Videos Are Helpful Are you…

  • FCRA and Bankruptcy Package

    Webinars FDCPA & FCRA Claims after Bankruptcy Post-Discharge FCRA Claims: Issue Spotting and Intake Spotting FCRA violations in post-discharge bankruptcy cases Why these Videos are Helpful Consumer attorneys are well positioned to assure that the right to a “Fresh Start” guaranteed by the bankruptcy code is realized for unfortunate consumers. Interested in a hands-on, practical…

  • Frame and Structural Damage Cases Package

    Webinars Frame and Structural Damage Cases Handing Warranty Claims Using Mag Moss Litigating Odometer Fraud Overcoming Roadblocks in Defective Vehicle Cases The Wheels Why These Videos Are Helpful Interested in learning how to litigate frame and structural damage cases? Want to learn how to spot the claims and investigate if fraud occurred? Curious about the…

  • Tenant and Employment Screenings

    Webinars Background Screening CRAs: Employment and Tenant Screening Background Screening CRAs: How to Effectively Conduct Discovery and Attack the Reasonableness of the CRAs’ Criminal Record Matching Procedures Tenant Screening and Employment Cases   Why These Videos Are Helpful If you are litigating FCRA cases against some or all of the main players in the employment…

  • Loss Mitigation 101

    If you want to help homeowners avoid foreclosure, you need to know “Who’s Who” and the types of documents, issues, and entities involved when borrowers need options to cure a mortgage default. This presentation is an introductory (and refresher) course for attorneys working on foreclosure prevention and foreclosure defense matters. What You Will Learn What…

  • So, You Want to Hang a Shingle?

    Are you thinking about hanging your own solo practice shingle or starting a small firm? Then this is the session for you. No prior knowledge is needed, as the session will focus on broad topics to consider before—and as—you explore solo and small practice as a consumer protection attorney. What You Will Learn • How…

  • Time-Saving Tips in Lemon Law & Auto Fraud Cases

    Every trial lawyer is crunched for time. A lawyer’s ability to help potential clients and bring in more business hinges on effectively managing their time. At this virtual round table discussion, seasoned lemon law and auto fraud attorneys will share their time-saving tips to streamline client intake, simplify client communications, effectively manage cases, and reach…

  • Deposing the Corporate Representative

    Are you tired of hearing “I don’t know” to every question you ask? Want to improve your questions, or better yet, improve your ability to obtain information from a reluctant witness? Would you like to know how to handle difficult, obstructionist, and unprepared witnesses? What You Will Learn • What strategies and techniques you can…

  • Valuing your Case: A Primer

    Want to learn how to effectively value your consumer litigation cases during all phases of the case (consultation, complaint drafting, pre-discovery, post-discovery, and trial)?

  • Deceptive Money-Making Opportunities

    In this webinar, we’ll present information about the FTC’s work to combat misleading earnings claims, with a focus on law enforcement and policy initiatives.

  • 2022 Spring Training Materials

    Missed the 2022 Spring Training? You can now get access to all the PowerPoint presentations and handouts for the conference. You will have access to materials from all three tracks. What You Will Learn (FCRA Track) How to determine the ways in which Ramirez has changed the FCRA practice How to build spot and litigate…

  • 2022 NACA Spring Training

    Featured
    Sheraton Grand at Wild Horse Pass Phoenix, AZ, United States

    NACA’s new Spring Training combines the intimacy of a subject matter-focused conference with the networking and resource opportunities of a large conference. Each year, it will be a gathering of the NACA community. Every day of the conference, there will be opportunities to learn and to participate in facilitated networking opportunities to help build your…

  • Becoming a Federal Judge: What Consumer and Civil Justice Attorneys Need to Know

    The Biden administration has demonstrated a commitment to creating a diverse federal judiciary that includes attorneys from the civil justice community. If you have ever thought about being a federal judge (even if you believed you'd never be considered), please join us to learn why you—as a lawyer committed to civil and economic justice—are the…

  • Marketing in the Ever-changing Landscape of Social Networks

    This webinar will cover the variety of social marketing options available to you as a legal professional. If you are a beginner or intermediate-level marketer, are an attorney who wants to understand the options, or have an advanced understanding of marketing but want to confirm you aren't missing anything, this webinar is for you! What…

  • Class Action Town Hall

    NACA is seeking to expand its education offering to help class action attorneys become more successful in their practices. To develop educational programs and resources that meet the needs of this community, NACA is hosting a series of summer town hall discussions to brainstorm innovative programming NACA can offer to meet the concrete educational needs…

  • Class Action Town Hall 2

    NACA is seeking to expand its education offering to help class action attorneys become more successful in their practices. To develop educational programs and resources that meet the needs of this community, NACA is hosting a series of summer town hall discussions to brainstorm innovative programming NACA can offer to meet the concrete educational needs…

  • What’s in Store in Federal Regulator’s Proposed Auto Fraud Regulation

    The Federal Trade Commission (FTC) has finally done it. In 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act granted the FTC the specific authority to write a rule tackling the unfair, deceptive, and abusive practices of motor vehicle dealers. This power lay dormant until now. The FTC recently announced a Notice of Proposed…

  • Defending Nursing Home Collection Lawsuits

    There has been a significant increase in collection lawsuits filed against family members and loved ones to collect on nursing home residents' debts. The nursing homes' claims against these third parties are often tenuous at best, but due to a lack of legal representation, families are pressured into paying the debts out of their own…

  • Solar Fraud: The Tricks and Traps

    Door-to-door solar sellers are often experienced fraudsters. They make outrageous promises, use bait-and-switch, get signatures on a tablet that are then applied to predatory contracts, use fake emails to prevent customers from viewing contracts, put contracts in the name of someone else where the consumer is credit challenged, and even forge contracts. This webinar is for anyone…

  • Writing the Story of the Case

    Skillful storytelling takes a brief from the law school writing course instruction of producing a “just the facts” soullessly objective piece of technical writing to the evocative ground of Atticus Finch moving the entire courtroom.

  • Hiring and Training a Virtual Assistant

    Are you interested in increasing your firm’s productivity using a virtual assistant (VA)? There are many factors to consider when using an outsourcing firm, including how to vet candidates and how to choose a quality firm. You’ll need a training protocol once you hire a VA to get them up to speed and need to…

  • How to Run a High-Volume FCRA Practice

    Are you interested in learning how to find and handle high volumes of FCRA cases while learning how to avoid the pitfalls of a high-volume practice? If yes, this webinar is for you.

  • Debt Defense eCourse

    Nearly 30 million Americans have a debt in collections. Given that the average American household has approximately $15,000 in credit card debt, this trend is likely to remain active for the foreseeable future. Furthermore, as unpaid debt is sold to third-party debt buyers for pennies on the dollar, debt buyers use the courts to sue hundreds of consumers in one fell swoop, often without any knowledge that the debt is still owed or that the amount is correct. Learning how to effectively handle debt defense cases and spot affirmative claims with fee-shifting statutes is an excellent path to start a thriving consumer practice.

    $200 – $300

  • FCRA 101 eCourse

    According to the Federal Trade Commission, approximately 20 percent of Americans have serious mistakes on their credit reports. This impacts their abilities to purchase homes and cars and even to secure jobs. With many Americans currently and projected to be struggling to make ends meet, the need to access credit is crucial to allow families to stay in their homes and avoid car repossessions. Incorrect credit reporting makes home and car loans unaffordable to those most vulnerable. The Fair Credit Reporting Act (FCRA) delineates consumer rights regarding reporting of consumer data and responsibilities of Credit Reporting Agencies (CRAs) and furnishers to provide accurate information.

    $425 – $500

  • Recovering Motor Vehicle Dealer Surety Bonds

    Have you ever turned away a good case against a car dealer because they have gone out of business, or you fear that it could happen before you are able to collect a judgment?  Fear not!  You may have a remedy through a Motor Vehicle Dealer Surety Bond! What You Will Learn How to find…

  • Spotting FCRA Violations by Reviewing Your Client’s Credit Reports

    he national credit bureaus maintain credit files for most consumers and issue credit reports to third parties based upon the contents of these files.  That information includes data about credit and collections accounts supposedly associated with a particular consumer, such as the balances over time, payment history, and credit usage.  Consumers have important rights and…

  • SEO Made Simple: How Consumer Protection Law Firms Can Attract New Clients Online

    How can you get your firm seen more by consumers looking to hire an attorney? Search Engine Optimization may be the answer. SEO involves more than just adding a few key words to the back-end of your website. Come learn about SEO's purpose in the context of consumer protection and how to make SEO a…

  • Fair Debt Collections Practices Act Webinar 101

    Do you want to get engaged with FDCPA cases but don’t know where to start? This webinar is for you. This session will provide a general overview of the FDCPA and the parties involved in the debt collection industry. The webinar will address the scope of the FDCPA, common violations, and available remedies. It is…

  • FTC Update: Auto Fraud Resources

    Buying a car is one of the biggest investments consumers will make and one that many approach cautiously. This presentation will focus on the FTC’s recent auto enforcement efforts (in particular, the Napleton and Passport cases), the agency’s proposed rule to ban junk fees and bait-and-switch tactics in the car buying process, and newly available consumer…

  • Ask the FCRA Expert: Leonard Bennett and Chi Chi Wu

    NACA continued its Ask the Expert webinar series with two of the nation’s top FCRA advocates: Leonard Bennett and Chi Chi Wu. Chi Chi and Len answered questions on all topics related to the FCRA. Please note there are no written materials associated with this webinar, so there will be no CLEs awarded for attendance.…

  • The Military Consumer: Litigating a Case Involving a Service Member Client

    When you have the privilege of representing a service member, there are several pitfalls that can occur during the litigation process. This webinar will review the processes and procedures required to obtain military records and witnesses for cases pending in civilian courts. This webinar is essential for attorneys who are not familiar with the military…

  • Practical Considerations in Bringing Your FDCPA Case

    Do you want to gain more understanding of how to evaluate an FDCPA case and put together the complaint? This session aims to provide attendees with practical guidance on how to evaluate a case and get a lawsuit on file. Participation in the March 15, 2023 FDCPA 101 Webinar will be useful but not required.…

  • Legal Writing eCourse: Become a Better Legal Writer

    Most lawyers live by their writing and most of us can become better writers. The goal of this course is to move you along that process. Please note that the course is open to writers of all levels and is available on-demand. What You Will Learn First, a refresher on the basics. We will provide…

  • Powerful FDCPA Intake: Taking Great Cases and Making Great Money

    Every FDCPA practitioner needs fast, efficient, and effective intake strategies to make your consumer practice hum. This webinar will give you the tools you need, the insights you want, and the best practices required to pick great FDCPA cases. No prior experience needed to attend this webinar. What You Will Learn • What questions to…

  • Spotting Viable Impermissible Pull Claims under the FCRA – 2023

    Many consumers feel growing concern about their privacy.  As news stories on data breaches emerge almost weekly, consumers are anxious about which of their information is out there and who can see it. An increasing number of consumers closely monitor their credit report to find out who is looking at their credit. This webinar will…

  • RESPA 101: Drafting Effective Requests for Information and Notices of Error (2023)

    As the Real Estate Settlement Procedures Act (RESPA) nears its tenth birthday in January 2024, it is clear that it has established itself as the most effective tool that any consumer practitioner can use when dealing with mortgage servicers. Requests for Information (RFIs) and Notices of Error (NOEs) are a necessary information tool, a vital…

  • Life Coaching, Business Coaching & Self-Help Scams: Consumer Rights & Remedies

    Life coaching is a $2 billion dollar industry that has grown by over a third since 2015. The global wellness industry is estimated to be worth $1.5 trillion. Online marketing is expected to continue to grow at an estimated nine percent per year. The self-help industry is not going away anytime soon. While these statistics…

  • Win Your Auto Case Through Written Discovery and Advanced Discovery Topics

    Interested in improving your discovery skills in your auto cases? This seminar will address pre- and post-filing discovery techniques and provide tools to maximize the chance of success. This webinar is geared to attorneys with at least an intermediate level of experience in auto cases. Following the one-hour webinar, attorneys are invited to join an…

  • Make an Impact as a Conference Speaker

    Are you interested in becoming a better presenter for NACA and NCLC conferences?  Do you want people to remember both what you had to say and who you are? Conferences offer a unique moment in time where attendees focus on their career and gain knowledge, skills and connections that help them succeed as a consumer…

  • How to Prepare Your Case for Arbitration

    Arbitration is a preferred method of dispute resolution, and attending this webinar will assist you with preparing your client, witnesses, and case for presentation before an arbitration panel.

  • What Can I Expect If I Take a Solar Fraud Case?

    If you are getting calls about solar fraud but have not yet taken on any cases, or if you have started taking these cases, but want to learn more, this webinar is for you.

  • Ask the Experts with Dick Rubin and April Kuehnhoff

    NACA and NCLC are hosting an Ask the Expert webinar series with two of the nation’s top FDCPA advocates: Dick Rubin and April Kuehnhoff. Do you have an FDCPA practice ? This is your opportunity to advance your practice with questions and answers about the FDCPA. April and Dick will be available for an hour-long…

  • Class Action 101 eCourse

    The Class Action 101 eCourse is a three-month online course that will connect you with the community, knowledge, and resources to become a class action attorney.

    $200 – $300

  • Credit Repair Organizations Act: Fight Scams, Do Right in Your FCRA Practice, Understand Recent Developments

    In a post-Covid era, more consumers are falling prey to scams promising improved credit. Billions of dollars are lost annually by consumers trying to achieve a higher credit rating. The Credit Repair Organizations Act (CROA) governs the conduct of those (including lawyers) that provide certain services— including mere promises of such services. With its fee-shifting…

  • Tenant Screening – Intro and Updates from the FTC

    Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. This webinar will provide a great introduction for those new to these issues and a good update for those who may be more knowledgeable about the Federal Trade Commission’s work. Please note this webinar is free…

  • Picking a Good Session Topic

    This webinar and online conversation is geared towards attorneys who are interested in submitting a proposal for a session at the Consumer Rights Litigation Conference or submitting a session proposal for online learning through NACA and NCLC.

  • FCRA Discovery eCourse Part 1

    Mastering discovery challenges is the most important skill attorneys need to get the evidence to succeed at trial and settlement negotiations. Knowing what to ask for and when is one hurdle. Getting those documents is not always easy and may involve negotiations and protective orders. Understanding the documents and testimony you receive is another challenge.…

  • FCRA Case Valuation eCourse Part 1: What is my Credit Reporting Case Worth?

    Your time is precious and limited. Whether you take only a handful of credit reporting cases a year or if you see a high volume of cases, having a strong grasp of the value of a credit reporting case can make or break your practice. With the proper valuation system in place, you can make…

  • Ask Ira: NACA Tax Update

    As another tax season begins, more and more consumer clients are receiving 1099s for income they did not receive (your attorney fees). During the Q and A Session, Ira will discuss how to handle this issue with your consumer clients and the steps you and they can take before, during, and after litigation to minimize…

  • Electronic Funds Transfer Act: What to Know

    This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution.

  • How to Choose Consumer Law Specialties

    Are you considering or have you just started your own firm? Are you new to consumer protection law? Are you thinking about transitioning to a new sub-specialty within consumer protection law? In this webinar, the presenters will discuss the practicalities of choosing specific practice areas in which to grow or expand, or, in some cases,…

  • Suing the Government under the Fair Credit Reporting Act

    Like private companies, federal agencies furnish information about consumers to credit reporting agencies and use consumer reports prepared by credit bureaus. But although consumers can sue private companies for violating the Fair Credit Reporting Act (FCRA), courts have been divided for years on whether sovereign immunity precluded FCRA actions against federal agencies. Earlier this year,…

  • Navigating FCRA Issues for Student Loans

    Student loans frequently appear on credit reports, often with significant errors. The Fair Credit Reporting Act (FCRA) offers essential protections for borrowers with student loan debt, but navigating these protections involves unique challenges. Join our webinar to learn how to identify common FCRA claims related to student loan debt and effectively address the distinctive issues…

  • Building a Better Federal Bench

    This webinar is for anyone who is interested in learning more about, or getting involved in, the judicial nominations process.

  • Advanced RESPA: What to do after Motions to Dismiss

    The upcoming advanced webinar is designed to equip legal professionals with the expertise needed to navigate the complexities of litigation and trial after motions to dismiss.

  • Solar Fraud 101 eCourse

    The goal of the eCourse is to help attorneys efficiently prepare successful solar fraud cases for litigation and arbitration, without breaking the bank.

  • Using AI to Improve Your Presentations

    Join NACA’s Education Director, Rebecca Smolar and NCLC Senior Attorney Andrea Bopp Stark for a demonstration and conversation about how generative AI apps like Chat GPT and Gemini can give you ideas that you can use to improve your presentation.

  • Helping Transgender Consumers under the FCRA

    Credit and background reporting problems can be frustrating for any consumer to resolve. But transgender consumers face unique challenges when confronting these problems. They often encounter common issues with the way consumer reporting agencies deal with their gender transition. Further, the effects of those practices can be especially harmful to transgender consumers, as they impose…

  • Successors in Interest Cases 2024

    What happens when a borrower dies or a home is transferred through divorce, transferring the home to an owner who is not the original borrower? A ripple effect of the Great Recession of 2009 is a large population of borrowers with refinanced and extended-term mortgage loans that will remain unsatisfied until late in their lives.…

  • Stop the Insanity! – Learn how TCPA Can Turn Spam into Cases

    How would you like to collect $1,500 every time your phone rang with yet another fake solicitation to update non-existent warranties, or buy health care coverage? The Telephone Consumer Protection Act (TCPA) provides victims $500-$1,500 per violating call. Learn how you can help your clients stop the insanity and get compensated for the harassment they…

  • NACA’s Business Development eCourse 101: Build a Successful Consumer Law Practice

    Your success as a small law firm is just as dependent on your skills as a litigator as it is on your ability to successfully manage your small business. It’s time to change your mindset from being an attorney to an entrepreneur. Learn how to build the business systems to set your practice up for…

  • How to Effectively Search the CFPB’s Consumer Complaint Database

    The Consumer Financial Protection Bureau (CFPB), a federal government agency, collects consumer complaints about credit cards, mortgages, bank accounts, student loans, consumer loans, credit reporting, money transfers, debt collection, and other financial problems. Each week it sends about 50,000 complaints about these financial products and services to companies for response. After companies respond, either confirming…

  • What to Do with Solar Panels in Bankruptcy

    More and more there are bankruptcies of solar panel installers. Also, there are increasing numbers of individuals who want to get rid of their solar panels through the bankruptcy process. This webinar will address both sides of the issue. This webinar will be helpful for practitioners who are navigating a consumer dealing with bankruptcy filed…

  • Fighting against Fraudulent Practices in Reverse Mortgage Servicing

    Some mortgage companies exploit seniors through deceptive reverse mortgage practices, including improper charges or payments related to tax payments, homeowners’ insurance and occupancy certifications. This webinar will explore potential breaches of contract and violations of state and federal consumer protection laws, offering valuable insights to address these injustices. By attending, you’ll gain knowledge of how…

  • Bankruptcy may be the Best Choice for Student Loan Relief Post Election

    Have you been wondering how the new ED guidelines for discharging federal student loan debt in bankruptcy may help in your practice?  This webinar will explore potential relief for student loan debt in the next administration. Please note that there will be a 30-minute online conversation following the webinar for those who want to stay…

  • Introduction to Consumer Law Package

    Webinars - Spotting FCRA Violations by Reviewing Your Client's Credit Reports - Developing an Auto Practice Part: Issue Spotting Auto Claims - Debt Defense - Fair Debt Collections Practices Act 101 - Loss Mitigation 101 - RESPA 101: Drafting Effective Requests for Information and Notices of Error - Introduction to Student Loan Cases - To…

  • Consumer Protection Issues in Real Estate After the National Association of Realtors Settlement

    Real estate brokers have enjoyed decades of freedom from regulation and accountability, resulting in commission levels about twice that of comparable nations. The NAR settlement exposed the underlying anti-competitive practices, but the industry is adapting its model to maintain inflated commissions. This webinar will discuss opportunities available to consumer protection attorneys-- whether representing individual consumers…

  • Preparing for Trial and Drafting the Pretrial Documents- What You Need to Know and Do

    You have defeated the motion for summary judgment and the case is set for trial. Now what do you do? Two experienced NACA trial attorneys will let you know the ins and outs of the myriad documents and motions you have to prepare, and overcoming pretrial obstacles, so your trial will be successful. This webinar…

  • Mastering RFIs and NOEs: Essential RESPA Tools for Protecting Homeowners in Times of Job Loss

    As more federal workers lose their jobs, the number of loan modifications and foreclosures is expected to increase during this challenging period of job transition. Real Estate Settlement Procedures Act (RESPA) has established itself as the most effective tool that any consumer practitioner can use when dealing with mortgage servicers.  Requests for Information (RFIs) and…

  • Beginner’s Guide to Unfair and Deceptive Acts and Practices Statutes in Auto Cases

    Almost every state has an Unfair and Deceptive Acts and Practices Statutes (UDAP) consumer protection statute modeled after the one developed by the Federal Trade Commissions. These statutes are generally uniform across the country but with important differences unique to each state. Bringing a UDAP claim is an excellent starting point for consumer cases. Drawing…

  • Basics of Evaluating FDCPA Claims

    Total consumer debt is at an all-time high. American households hold $18.036 trillion of debt, averaging $105,056 per family. With a jobless rate of four percent, a good percentage of that debt is being pursued in collections. While some debt collectors comply with the state and federal debt collection laws, many do not. This session…

  • Student Loans in the Eye of the Storm: What Attorneys Need to Know Now

    Not a day passes with this new administration where we don’t wonder what is going on with student loans. Combine that with the National SAVE lawsuit in the 8th circuit, and you have what appears to be a perfect storm. What payment plans are valid? Is forgiveness still on the table? And what about this…

  • Identifying Furnisher Claims

    Furnishers of information to the credit bureaus play a key role in ensuring the accuracy and integrity of credit reporting.  Furnishers also have important responsibilities in investigating consumers’ disputes of inaccurate credit report information.  Identifying claims against furnishers under the Fair Credit Reporting Act, however, is not as straightforward as identifying claims against the credit…

  • Defending Against HELOC Foreclosures

    If you're a consumer attorney looking to expand your toolkit and better serve clients facing foreclosure, this webinar is essential. As zombie HELOCs resurface and put vulnerable homeowners at risk, understanding how these financial products differ from traditional mortgages—and how to spot legal issues and defenses—is critical. This session will equip you with foundational knowledge…

  • Spotting FCRA Violations in Post-Discharge Bankruptcy

    One of the primary purposes of bankruptcy is to give an honest individual debtor who finds themselves in financial hardship a “fresh start.” Often, however, consumers who have dutifully completed the bankruptcy process and received a discharge nevertheless find themselves still handcuffed to their old debts, due to the credit bureaus reporting inaccurate information about…

  • Ask the Auto Fraud Experts: Daniel Blinn and Nicholas Mattison

    Do you have an auto practice, or are you considering adding auto to your practice areas? Want to get help with spotting, valuing or litigating your auto cases? Interested in getting feedback from two of the most experienced auto fraud attorneys in the consumer law community? Daniel Blinn and Nicholas Mattison will be available for…

  • You Won Your Case, Now What: Collecting Consumer Judgements 2025

    Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is collectible, but after this webinar, you will be able to identify which ones to pursue. This webinar is an introduction to the basic tools and…

  • Meet the Experts: Ashlie Tarpley

    NACA is hosting a “Meet the Experts” session with current and former CFPB attorneys and staff to help them connect with NACA member and projects. If you are interested in meeting a potential expert to help you with your case, please join the session. The first session will be featuring Ashlie Tarpley.

  • Intake That Works: What Auto Fraud Attorneys Wish They Knew Sooner

    Whether you're new to auto fraud litigation or a seasoned practitioner looking to refine your client screening process, this CLE offers valuable insights straight from the trenches. Intake is often the most critical phase in an auto fraud case—done right, it can save countless hours and thousands in costs. Done wrong, it can leave you entangled in unworkable cases with little hope of recovery.

  • Consumer Law Meet-Up

    Bailey Glasser LLP 1055 Thomas Jefferson St NW, Ste 540, Washington, DC

    Join colleagues for a fun get-together and light refreshments at Bailey Glasser's offices in Washington DC. All NACA members, attorneys advocating on behalf of consumers, legal aid attorneys and law students studying consumer law are encouraged to attend!

  • Creative State Tools in Forced Arbitration Policymaking

    NACA's Learning Platform

    This webinar will cover recent efforts to chip away at forced arbitration, and how to replicate these creative strategies at the state level to fight back against this often harsh and unjust process.

  • How To Help Shape Your State’s Laws

    This presentation will provide an overview of how to get started, who to engage with, what to expect from the process, who and what to watch out for, and how to evaluate your progress.

  • Marketing Made Simple: Putting NACA’s PSA Videos to Work for You

    NACA has developed a series of consumer-friendly animated videos to help you educate, protect, and empower your clients and community from fraud – as well as establish you and your firm as experts in this practice area. In this webinar, you’ll learn simple and effective ways to integrate these videos into your practice.

  • How to Successfully Moderate a Conference Session

    This webinar is for those organizing or participating in a conference session to learn practical techniques for moderating with confidence—so you can keep sessions focused, engaging, and impactful.

  • The Business of Debt Defense

    Hear from two experienced practitioners who use debt defense cases as the springboard for the rest of their practice, and you’ll learn the tips and tricks that they have found to be the most impactful.

  • FCRA 101: Issue Spotting

    This session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case.

  • Choosing a Venue for Consumer Claims in Bankruptcy

    This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases.

  • Energy Suppliers: How to Protect Consumers

    Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.

  • Federal Mortgage Servicing Updates

    Learn how to identify the relevant federal investor and understand the current default and loss-mitigation guidelines for FHA, VA, Fannie Mae, Freddie Mac, and USDA loans, so you can better advise your clients when they fall behind.

  • EFTA 101

    If you want to better understand when the EFTA applies, please join us for this webinar.

  • Nuts and Bolts of Litigating FCRA 1681s-2(b) Claims

    This webinar will provide a general overview of the FCRA’s statutory framework against furnishers of information and how it differs from claims against the credit bureaus.

Online Training Courses

Debt Collection Issues and Other Updates from the FTC

Debt Collection
Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
Beginner
Private Member: $FREE
Nonmember: $FREE

Ask the FDCPA Experts: Stacy Bardo and Angie Robertson

Debt Collection
Discovery, Evaluating Damages, Negotiations and Settlement, Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
All Levels
Member: $Free
Nonmember: $90.00

eCourses

NACA’s Business Development eCourse 101: Build a Successful Consumer Law Practice

Other
Business Development, Client Management, Law Office Operations
All Levels
Private Member: $299
Legal Aid/Public Interest/Military/Law Student: $200
Nonmember: $500

FCRA 101 eCourse

Credit Reporting
Client Management, Combating Common Defense Themes, Discovery, Evaluating Damages, Negotiations and Settlement, Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
Beginner
Private Member: $425
Legal Aid/Public Interest/Military/Law Student: $325
Nonmember: $675

Professional Development Packages

Frame and Structural Damage Cases Package

Automobiles
Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
Beginner
Member: $150
Nonmember: $325

Real Estate Settlement Procedures Act (RESPA) 101

Mortgage/Real Estate/Housing
Discovery, Evaluating Damages, Law Office Operations, Spotting and Investigating the Legal Issue, Strategy: Structuring and Plotting the Case
Member: $90
Nonmember: $225

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Are you a lawyer committed to advancing the cause of just treatment for and ethical representation of consumers? Consider membership in NACA.

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